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Thursday, June 21 | 8:00-9:15AM

Metrics that Matter: Choosing and Using the Right Industry-Specific KPIs
Thursday, June 21, 2018 08:00AM - 09:15AM
“What’s measured, improves” is a great quote from Peter Drucker. Whether your performance improvement goals are related to sales, installation, service, attrition, financial or any aspect of your business, choosing the right key performance indicators is a first step to measurable improvement. KPIs help you hone in on the metrics that matter the most for your business, helping to quantify data points relative to business goals. In this session, you’ll uncover:
• The main KPIs that you should use for your business
• How to get started using KPIs and not to get overwhelmed in the process – less is more
• How to ensure your KPIs will accurately measure your progress to achieve company goals
• Why a company’s growth stage may have different KPIs to track and measure
101 E
Chris Neumann photo
Chris Neumann
Security ONE Alarm Systems
Patrick Ritter photo
Patrick Ritter
Chief Financial Officer
ADS Security
Patrick Ritter is the Chief Financial Officer for the SDM100 firm ADS Security headquartered in Nashville, TN. His responsibilities include leadership of multiple ADS operations including accounting, monitoring/customer service and technology in addition to his contributions to the diligence and closing of fifteen acquisitions over the past three years.
He graduated from the University of Tennessee with a Bachelor of Science in Business Administration and is a CPA. In 2012, he was named one of the Top 20 under 40 by Security Systems News.
Brent Uhl photo
Brent Uhl
Chief Operating Officer
CPI Security
Brent Uhl is the Chief Operating Officer for the SDM #10 firm CPI Security headquartered in Charlotte, NC. His responsibilities include leadership of multiple CPI operations including Sales, Field Installation and Service, Customer Operations, Supply Chain and the Field Quality Control team. Prior to joining CPI Security, Brent had a 20 year career with the Brinks Corporation. He graduated with a BBA degree from Texas Tech University. Awarded a "Top 20,Under 40" recipient by Security System News. Sponsor Logo