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Friday, June 22 | 11:00AM-12:00PM

Critical Do’s and Don’ts of Test, Inspection and Maintenance Programs for Fire, Access Control & Video Systems
Friday, June 22, 2018 11:00AM - 12:00PM
Testing, inspection and maintenance programs are not all created equal. It depends on the product offerings, such as fire, access or video, and market segment served. These types of programs can be a valuable source of RMR if properly structured to take care of customers’ security and life safety systems, in selling these services to end users, or in tracking its success and ROI goals of the dealer or integrator. As a trusted guardian of their equipment, your company is well-equipped to offer an on-going recurring support level that is good for their peace of mind, while increasing your organization’s RMR and bottom line profits. In this session, you will uncover:
• The various types of plans that you should be offering based on your product and service offerings
• What you need to consider when structuring your testing, inspection and maintenance programs
• Best practices in delivering these types of service in the field and from the office
• Why every sales proposal should be quoted with these types of services
• How to sell these services through your field technicians
101 E
Breck Ellison III photo
Breck Ellison III
Gallaher & Associates
Chief Operating Officer for Gallaher, a life safety and asset protection solutions provider of integrated technology systems made simple to a variety of regional businesses and developers.

Over the past decade Breck has become an industry leader in:

- Physical security
- Access control
- Asset protection
- Video surveillance systems (IP and Analog)
- Alarm monitoring
- Integrated low voltage technology

Breck is a codes specialist for Fire and National Security (DOD, DOE, NRC) accounts. He has also worked with intelligence gathering and counterintelligence teams, event security planning, personal protection plans, and emergency management procedures for large venues.

Breck truly excels in leadership development and coaching/mentoring management teams. He has taught both university academic classes and industry workshops on communication strategies, manager development, strategic planning, structural organization as well as efficient workflow design. Breck is passionate about systems and process creation/revision and problem solving.
Tom Zornes CET, CFPS photo
Tom Zornes CET, CFPS
Business Development Manager CPS Americas
NICET III Fire Alarm
NICET II Fire Alarm T&I
NICET II Water Based T&I
NICET I Special Hazards
Certified Fire Protection Specialist (NFPA)
BA Eastern Kentucky University (focus fire protection engineering)

9/2007-6/2017 Koorsen Fire & Security: Service Manager
Fire Alarm Trainer & Corporate Manager Systems Service
6/2017-5/2018 Johnson Controls: Territory Suppression Leader Chicago, Detroit, Indy, Toledo, Grand Rapids & South Bend
5/2018-present Siemens : Business Development Manager CPS Americas

Create a focus on training techs in classroom and field in proper techniques for test & inspect of systems, code knowledge, train AHJ in proper code application and interpretation, assist with design concepts, commissioning of systems, project management, manage multiple groups of techs, work with insurance providers for solutions to design issues, manager service techs and customer request, improve margins and maintain low past dues work tickets. Sponsor Logo