Agenda (Updated Version)

Welcome: Wednesday, 23 November 2011 Printable agenda
8:00 to 6:30 pm	Registration
6:00 pm	Welcome Cocktail Hosted by: GACC

Day 1: Thursday, 24 November 2011 Printable agenda
8:30 am to 12:00 pm	Registration
9:00 am	VIP Opening: 2011: The WCO Year of Knowledge Mr. YU Guangzhou, Director of the Leading Board , Minister of the General Administration of China Customs (GACC) Ms. ZHAO Yufang, Vice Governor , Guangdong Province Mr. Kunio Mikuriya, Secretary General, World Customs Organization Mr. CHEN Hong, Trade Representative, China Mr. Derek Woodward, Chairman of CAPEC Board and President, UPS Asia Pacific Region , CAPEC UPS VIP Exhibition Tour   Photo Session
10:00 am	Refreshment and Networking Break Sponsored By:
10:30 am	Keynote: Customs in the 21st Century Mr. Derek Woodward, Chairman of CAPEC Board and President, UPS Asia Pacific Region , CAPEC UPS
11:00 am	Round Table: A Professional Knowledge Based Service Culture Moderator: Mr. Tom Doyle, Lead Customs and Border Management Specialist , Accenture Mr. Yong Kian Fong, Director General, Singapore Customs Mr. Jérôme Fournel, Director General, French Customs Mr. Mohamed Khalid bin Haji Yusuf, Director General of Customs, Royal Malaysian Customs Department, Ministry of Finance Complex
12:00 pm	Lunch and Networking Break Sponsored By:
1:30 pm	Keynote: Customs in the 21st Century (contd.) Mr. ZHU Gaozhang, Director Compliance and Facilitation, World Customs Organization
2:00 pm	Panel Discussion: Intelligence Driven Risk Management; Crucial to Industry and Customs! Moderator: Mr. Dietmar Jost, Customs & Security Advisor, Global Express Association Ms. Bettina Vogl-Lang, Deputy Director General, Ministry of Finance - Austria Ms. NI Yun, Deputy Director General of Department of Audit-Based Control and Risk Management, GACC Mr. Mohamed Khalid bin Haji Yusuf, Director General of Customs, Royal Malaysian Customs Department, Ministry of Finance Complex Mr. Marcos Regis Silva, Team Coordinator, Knowledge Management and Outreach Services, CITES
3:30 pm	Refreshment and Networking Break Sponsored By:
4:00 pm	Keynote: Operational Knowledge: The Vital Role of Trade Mr. JIANG Zhaokiang, President, GTC Commerce, Inc./ Managing Director for Asia, Trusted Trade Alliance, LLC
4:30 pm	Panel Discussion: End to End Supply Chains: Public-Private Partnership in Operation Moderator: Mr. Bryce Blegen, Chief Executive Officer, Trusted Trade Alliance Ms. Maka Khvedlidze, Advisor, Department for International Relations , Georgia Revenue Service (tax and customs administration) Mr. Omar Rached, Director, CCS Compliance - Customs Services Mr. Steve Morris, Chair FIATA Customs Affairs institute - Executive Director Customs Brokers and Forwarders Council of Australia Inc., International Federation of Freight Forwarders Associations Mr. QU Denny, Operations Director, TNT International Express, Greater China, TNT International Express, Greater China
6:00 pm	End of Day 1
6:30 pm	Gala Dinner Hosted By: People’s Government of Guangdong Province
8:30 pm	Cultural Performance By: China Customs

Day 2: Friday, 25 November 2011 Printable agenda
8:30 am to 12:00 pm	Registration
9:00 am	Keynote: Knowledge Creation: The Importance of Dialogue and Experience Mr. James Sabas Kuleiye, Principal Customs Officer (Procedures and Facilitation), East African Community Secretariat
9:30 am	Panel Discussion: Does Informal Communication Beat Formality?: Electronic Communication; Removing the Human Interface Moderator: Mr. CHANG Kian Chuan, CAPEC Customs Facilitation Working Committee Member and Managing Director, Customs Affairs (Asia Pacific) FedEx Express Corporation , CAPEC FedEx Mr. Reinhard Fischer, Vice President, Deutsche Post DHL Mr. James Canham, Senior Executive, Accenture Mr. Hussam Juma, Head of Enterprise Business Architecture, Dubai Customs
10:30 am	Refreshment and Networking Break Sponsored By:
11:00 am	Keynote: The Role of Information and Data in Knowledge Management Mr. XU Wenrong, GACC
11:30 am	Panel Discussion: Standards: Settling on the Way Forward? Moderator: Ms. JU Susan, Partner, Price Waterhouse Coopers Worldtrade Management Services Mr. Mats Wicktor, Vice Chair, UN/ CEFACT Ms. Donna Dong, Group Manager Trade AsiaPack, Microsoft Mr. Ilsok Chung, Director General of Information & International Affairs Bureau, Korea Customs Service (KCS)
12:30 pm	Lunch and Networking Break Sponsored By: SAIC Motor Corporation
2:00 pm	Keynote: Customs-Trade Partnership: Is Open Debate the Best Means to Foster Knowledge Exchange? Ms. Patricia Griffiths, Head of International Trade, Victorian Employers’ Chamber of Commerce and Industry (VECCI), International Chamber of Commerce – Word Chambers Federation (ICC WCF)
2:30 pm	Panel Discussion: Technology, a Substitute for Experience? Moderator: Mr. Gareth Lewis, World Customs Organization Mr. Alex Goulandris, Chief Executive Officer, Electronic Shipping Solutions Mr. Slawomir Pichor, Head of Operations, European Union Border Assistance Mission to Moldova and Ukraine (EUBAM) Mr. Mark Hill, Digital Coding and Tracking Association Dr. Shinchi Ishii, Normura Research Institute
3:30 pm	Refreshment and Networking Break Sponsored By:
4:00 pm	Keynote: Knowledge, the Key Investment for all Our Futures Dr. GU Feng, Chief Financial Officer, SAIC Motor Corporation
4:30 pm	Wrap-Up and Close of Conference Ms. Susanne Aigner, Deputy Director, World Customs Organization Mr. SUN Yibiao, Vice Minister of General Admnistration of China, General Administration China Customs Mr. Kunio Mikuriya, Secretary General, World Customs Organization Mr. ZHU Gaozhang, Director Compliance and Facilitation, World Customs Organization
6:00 pm	Dinner Sponsored By: World Customs & Trade Forum Sponsors
7:30 pm	International Circus Sponsored By: GACC

Day 3: Saturday, 26 November 2011 Printable agenda
8 am - 12pm
	Social Event: City Tour Hosted By: GACC