Tuesday, 18 October

09.35 – 09.50/Keynote speech

- Mr. Richard Thompson, Vice President – Marketing, Smiths Detection, Conference Corporate sponsor see presentation

15.15 – 16.00/Session 3:  Exploiting the potential of cutting-edge technologies to strengthen border security and enhance Customs processes

- Mr. Kevin Davies, Global Director, Ports and Borders, Smiths Detection (corporate sponsor) see presentation

- Mr. Jan Kamp, Director Customs Rotterdam see presentation

- Mr. Danielle Spiller, Director of future cargo intervention, Australian Border Force see presentation

- Mr. Nigel Lidster, Campaign Manager Homeland Security, Cyber and Security Division, Leonardo see presentation

16.40 – 17.40/Session 4: Harnessing the power of Artificial Intelligence and Machine Learning for automated threat detection in the cargo scanning process

- Prof. Zhiqiang Chen, Chairman and President of Nuctech see presentation

- Mr. Keiji Shibata, Deputy Director General of Japan Customs see presentation


Wednesday, 19 October


9.10 – 10.00/ Session 5: Leveraging on public-private partnerships for safe, secure and sustainable cross-border e-commerce


-Mr. Wei Yuan, Deputy Director of Customs Targeting Bureau, Ningbo Customs District, China Customs see presentation

-Ms. Sandra Fischer, DHL Express Global Head of Customs see presentation

-Mr. Ananth Rathakrishnan, Deputy Secretary (Customs) in the Central Board of Indirect Taxes and Customs (CBIC) of India see presentation


10.00 – 10.10/Keynote speech on green developments


- Dr. Boriana Rukanova, senior researcher, Delft University of Technology see presentation


10.10 – 11.00/ Session 6:  Dreaming of innovations, leaving behind patterns of thought


-Mr. Randy Barnby, Senior Director of Business Development & Strategy, S2 Global see presentation

-Mr. Mahmood AlBastaki, DP World see presentation

-Mr. Raju Boddu, Comptroller of Customs, Government of Antigua and Barbuda see presentation

-Mr. Abdoulaye Mahamadou Maïga, Head of cooperation and international relations, General Directorate of Customs of Mali, Mali Customs see presentation


11.30 – 11.40/Keynote speech


-Mr. Herman Wagter, Program Manager, Topsector Logistiek, Conference Platinum sponsor see presentation


11.40 – 12.30/ Session 7: Facilitating trade with new technological solutions: Customs success stories


-Mr. Dan Garcia, SIMS Worldwide Inc. see presentation

-Mr. Syed Aftab Haider, CEO of the Pakistan Single Window Company see presentation

-Ms. Louise Wiggett, Customs Connect see presentation

-Mr. Ram Ben Tzion, Chief Executive Officer, Publican Trade Solutions see presentation


14.00 – 14.45/Breakout sessions


Session A1:Capturing and exploiting data from across the trade ecosystem 


-Mr. Henk Jan Gerzee, Chief Product Officer, Digital Container Shipping Association (DCSA) see presentation

- Mr. Samson Urida, Head of the Department for International Relations, Revenue Service of Georgia see presentation

-Ms. Ujjwala Bhagwat, Additional Director, National Customs Targeting Centre (NCTC), Central Board of Indirect Taxes and Customs (CBIC) of India see presentation


Session B1: Achieving excellence in Customs and international trade with Data Analytics


-Mr. Solomon Raj Joseph, Senior Product Director, CrimsonLogic see presentation

- Mr. Seongik Kim, Deputy Director in Big Data Analysis Division, Korea Customs Service see presentation

- Mr. Mike Squirrell, CTO, TTEK Inc. see presentation

- Mr. Joel Choi, Data Analyst, BACUDA Project, WCO see presentation


Session C1:  Unveiling the potential of Blockchain for Customs and trade


-Mr. Alexander de Voet, Europe Lead for Accenture Border Services Industry see presentation

-Prof. Walter de Wit, Erasmus University of Rotterdam see presentation


Session D1: Capacitating Members to leverage technology for effective and efficient Customs procedures


-Mr. Juan Diego Chavarria Valverde, Technical Officer, Procedures and Facilitation, WCO see presentation

-Mr. Alejandro Rinaldi Velasco, CEO, Customs-hub see presentation

-Ms. Ozlem Soysanli, Technical Officer, Procedures and Facilitation, WCO see presentation


14.45 – 15.30/Breakout sessions


Session A2: Embedding cutting-edge technologies in Customs controls


-Mr. Eric Zanin, CEO, Symetrica see presentation

-Mr. Leonel Molina, Head of Customs and Trade Modernization and Innovation,  Superintendencia de Administración Tributaria (SAT), Guatemala see presentation


Session B2: Trusting new technologies: Artificial Intelligence


-Mr. Chris Thibedeau, Founder, TTEK Inc. see presentation

-Ms. Erica Chavez Castillo, Microsoft see presentation

-Mr. Jad Rizk, Presales Manager, Webb Fontaine Group see presentation


Session C2: Facilitating trade and preventing fraud through Customs-to-Customs sharing of data


- Mr. Viboon Chaojirapant, GM, Government Solutions, GUUD (International) Pte Ltd see presentation

- Ms. Maiko Miyake, TFWA Program Manager, World Bank see presentation

- Ms. Teo Angie, Head of International Relations Singapore Customs see presentation


Session D2: Ensuring the transition of the global economy towards sustainable and greener supply chains through technology


-Mr. Herman Wagter, Program Manager, Topsector Logistiek see presentation

-Mr. John Bescec, Chair of ICC’s Global Customs and Trade Facilitation see presentation

-Dr. Toni Männistö, Head of Research, Cross-Border Research Association (CBRA) see presentation


16.00 – 16.45/Breakout sessions


Session A3: Delving into the benefits and risks of working in a cloud environment


-Mr. Nawar Faek, Global Delivery Lead in Customs, Borders and Trade, Netcompany-Intrasoft see presentation

-Mr. David Taylor, Science and Technology, Department of Homeland Security (DHS), United States see presentation

-Mr. Neolúcio de Vasconcelos, Infrastructure Coordinator, Secretariat of the Federal Revenue of Brazil see presentation


Session B3: Reshaping Customs operations with new technologies


-Mr. Robert Bos, Deputy General Manager of Nuctech Netherlands see presentation

-Mr. Geoff Clelland, Sales Director, GScan see presentation

-Mr. Michael Doherty, detection technology expert and ENTRANCE Project partner see presentation


Session C3: Exploring Members' approaches to research and innovation


-Mr. Larry Liza, Director of ROCB ESA see presentation

-Mr. Shinji Oda, Deputy Director in charge of WCO affairs, International Cooperation Division, Customs and Tariff Bureau, Ministry of Finance, Japan see presentation

-Mr. Giulio Maria Mancini, Policy Officer, EU border management innovation policy, DG Home, European Commission see presentation


Session D3: Discovering the opportunities that technology can offer to women in trade


-Ms. Katie Wong, Accenture’s Global Lead for Single Trade Window and Trade Platforms see presentation

-Ms. Anoush der Boghossian, Head of the Trade and Gender Unit, Founder and Chair of the WTO Gender Research Hub, WTO see presentation

- Ms. Melissa Odegaard, Director, Marketing, S2 Global see presentation



Thursday, 20 October

9.00 – 9.10/Keynote speech

- Ms. Valentina Ion, Director Strategy Public Finance Industry, Microsoft, Conference Platinum sponsor see presentation


Learn & Be Inspired

The WCO Technology exhibition will showcase the most  cutting-edge technologies and developments from more than 50 exhibitors. The conference will benefit from R&D presentations from academic institutes, in-depth discussions, the latests 
developments and innovations in the use of data and algorithms and unveiling the potential of blockchain for Customs.


Amazing Location

Maastricht is a dream setting place and cradle of hospitality. With an extensive culinary and cultural offering, it is also a city with rich history. It offers every visitor the welcome opportunity to enjoy a pleasant, relaxed moment, even outside the walls of MECC Maastricht.


Share & Connect

Perfect place to look for answers, to be inspired and to build sustainable relationships. Attend our inspirational talks with professionals from different fields, and engage in captivating conversations with like-minded souls, or simply enjoy a wholesome dose of useful knowledge sharing.


English  |  Français