2013 WCO IT Conference and Exhibition


Lieutenant General H.H Sheikh Saif bin Zayed Al Nahyan

Deputy Prime Minister – Minister of Interior
United Arab Emirates

His Highness Lieutenant General Sheikh Saif Bin Zayed AlNahyan is United Arab Emirates Minister of Interior (since October 2004) and Deputy Prime Minister (since May 2009).The Emirates Center for Strategic Studies and Research - Profile. Saif Bin Zayed Al Nahyan attended the United Arab Emirates University in Al Ain and graduated with a B.S. in Political Science with a specialization in Political and Administrative Sciences.

Prior to his ministerial appointment in October 2004, SheikhSaif occupied several leadership positions. He was the Deputy Director of the Capital Police Department in 1994-1995 before becoming the Director General of the Abu Dhabi Police on October 23, 1995. On December 25, 1997 he became the Under Secretary of the Ministry of Interior, retaining this post until his appointment as Minister of Interior.

On December 30, 2004 Sheikh Saif was promoted to the rank of Lieutenant General in accordance with Decree No. 84 of 2004. He was re-elected Minister of Interior in the Government formed by H.H. Sheikh Mohammed bin Rashid Al Maktoum, the Vice President and Prime Minister of the UAE and Ruler of Dubai. 

In addition to those positions, Sheikh Saif became the Head of the Federal Demographic Structure Council on November, 2009.

H.H. Lieutenant General Sheikh Saif bin Zayed Al Nahyan is a pioneer in the realm of change and a leader in the development of policing as evident in the many achievements realized in recent years. Characterized by an openness of mind, he provides support for federal matters without overlooking local concerns. He believes in the importance of developing a non-policing role for the police and is convinced about the need to activate the youth in the country.

Sheikh Saif’s achievements in the realms of Police and Security include: launching the Community Police Project in 2003, founding the Ministry of Interior's Centers for Rehabilitating Persons with Special Needs in 2002 and the Social Support Center in 2004. He also directed the five-year strategy plan for the Abu Dhabi Police (2004-2008), as well as the five-year plan for the Ministry of Interior and oversaw the restructuring of the Abu Dhabi Police. Moreover, he sought a permanent solution to the problem of child jockeys in camel races and initiated a number of measures to counter this problem. He also launched the Iris Scan Project - which has succeeded in preventing more than 352,000 persons from returning to the UAE since the project was implemented nationwide. In addition Sheikh Saiflaunched the project of the Emirates Identity Authority.

Sheikh Saif has participated in several training sessions, including the special training session for paratroopers in 1991. He has received several medals and honors, including the Order of Merit for Dedicated Service in 2000, the Red Crescent Charitable medal, and the Order of Merit of the International Civil Defense Organization, ICDO (Commander Rank).

He obtained a B.S.in Political Science (with a specialization in Political and Administrative Sciences) from the United Arab Emirates University in Al Ain. After graduating from the university, he joined the Police College in the second foundation session for graduates in 1990.

On February 15, 2010, Sheikh Saif was awarded an honorary degree of Doctor in Social Sciences from the University of Wolverhampton.

Under Sheikh Saif’s leadership, the Ministry of Interior and Abu Dhabi Police have received numerous awards. Included among these, in 2010 the Ministry of Interior won 13 awards and medals as part of the UAE Award of Excellent Government Performance. In 2012, the Ministry of Interior received 10 awards and medals as part of the UAE Award of Excellent Government Performance. In 2009, Abu Dhabi Police won four categories in the “Abu Dhabi Award for Excellence in Government Performance” and in 2011 won the golden category of the “International Star for Leadership in Quality Award”.

The success of Sheikh Saif has also been evident during his current reign as the President of Bani Yas Sports and Cultural Club. During his presidency the football club has been promoted to the first division where it has become a consistent competitor in the UAE First Division League.


Abdul Latif Bin Rashid Al Zayani 
Secretary General
Gulf Cooperation Council for the Arab States of the Gulf (GCC)

Raymond Benjamin
Secretary General
As Secretary General of ICAO, Mr. Benjamin is head of the Secretariat and chief executive officer of the Organization responsible for general direction of the work of the Secretariat. Mr. Benjamin provides leadership to a specialized international staff working in the field of international civil aviation. He serves as the Secretary of the Council of ICAO and is responsible to the Council as a whole and, following established policies, carries out the duties assigned to him by the Council, and makes periodic reports to the Council covering the progress of the Secretariat activities.
Mr. Benjamin’s career in civil aviation spans more than 30 years. It includes 13 years as Executive Secretary of the European Civil Aviation Conference (ECAC) where he was responsible for the development of policy advice and strategic options to the President and to the 42 Member States of the Conference. Prior to joining ECAC, Mr. Benjamin was Chief of the Aviation Security Branch of the Air Transport Bureau of ICAO from 1989 to 1994. He also served as Air Transport Officer and Deputy Secretary of ECAC from 1982 to 1989 and held various positions in the Civil Aviation Administration of France from 1973 to 1982.
  Kunio Mikuriya
Secretary General
World Customs Organization

Before taking up his position as Secretary General of the World Customs Organization (WCO) on 1 January 2009, Kunio Mikuriya spent seven years as the Organization’s Deputy Secretary General. In this position he led efforts to coordinate the work of the WCO Secretariat with other international organizations such as the WTO, the World Bank, and the IMF, and with the private sector.

Prior to joining the WCO, he worked for Japan's Ministry of Finance for 25 years. During his career with the Ministry, Kunio occupied a variety of senior posts, which have given him broad experience in Customs, trade development, budget, and financial policies.

He served as Director of International Negotiations, Director of Enforcement, and Director of Research and International Affairs, in the Tariff and Customs Bureau. He also served as Director of Salaries and Allowances and as the Controller in the Budget Bureau. In addition, he spent time as a Counsellor at the Japanese Mission to the WTO in Geneva and participated in the GATT Uruguay Round trade negotiations. This experience enabled him to acquire an excellent knowledge of trade-related issues.

Kunio Mikuriya has a BA degree in law from the University of Tokyo (Japan) and a Ph.D in international relations from the University of Kent (United Kingdom).


John E. Scanlon
Secretary General

John E. Scanlon has worked on environment and sustainable development policy, law, institutions and governance at the international, national, sub-national and local level.

His work experience has been gained in the private sector, in government, with the United Nations and with international organizations, as a leader, manager, professional adviser and legal practitioner, as well as through senior voluntary positions with the non government sector.

John joined CITES as Secretary-General in May, 2010.


George Weise
Executive Vice President
Sandler & Travis Trade Advisory Services Inc

George Weise is Executive Vice President for Sandler & Travis Trade Advisory Services Inc., resident in the Washington, D.C., office. He leads STTAS’ Government Services practice, providing leadership and advice to governments as well as private-sector business interests.

With over 35 years of service in both the public and private sectors, Mr. Weise is globally recognized as one of the foremost authorities on customs, trade and supply chain matters. As commissioner of the U.S. Customs Service from 1993 to 1997, he managed more than 20,000 employees responsible for enforcing hundreds of laws at U.S. borders and led the implementation of a historic agency reorganization and modernization. Following his retirement from government service he held executive-level positions in the private sector for more than a decade, advising clients on international trade matters and global compliance strategies.

Earlier in his career Mr. Weise served as staff director for the House Ways and Means Trade Subcommittee, where his leadership, technical expertise and negotiating skills were crucial to the achievement of major trade initiatives including the NAFTA, the Uruguay Round of the General Agreement on Tariffs and Trade and the Customs Modernization Act. He also gained experience as a supervisory attorney-advisor in the Office of Tariff Affairs at the U.S. International Trade Commission after beginning his career as a Customs import specialist in Baltimore, Md.

Conference Chair

Susanne Aigner
Deputy Director, Compliance & Facilitation
World Customs Organization

Dr. Susanne Aigner is Deputy Director Compliance and Facilitation at the World Customs Organization, where she is responsible for relations with the Private Sector Consultative Group with respect to initiatives such as the SAFE Framework, Globally Networked Customs, the WCO Data Model, the Revised Kyoto Convention and the Time Release Study.

Upon completing her Doctorate in Law, she worked at the Austrian Ministry of Finance in Vienna for several years.  She then moved to Brussels in 1995 and joined the European Commission to work on international customs matters and customs legislation, most recently as Acting Head of the Risk Management and Security Unit in DG Taxation and Customs Union.  At the EU, Susanne was extensively involved in the development and implementation of EU customs policy and legislation, including the Modernized Customs Code, the Common Risk Management Framework and the Authorized Economic Operator system.  

She has given many conference presentations and University lectures on customs legislation, supply chain security and management, risk management, AEO and mutual recognition with third countries. She has been published in several books as well as international and national specialized journals.

Keynote Speakers

Philippe Amon
Chairman and CEO

Philippe Amon is Owner, Chairman of the Board and CEO of SICPA HOLDING SA,Switzerland. SICPA has experience of working with sovereign governments in implementing product authentication and tax reconciliation systems which integrate ink-based covert features and sophisticated traceability technologies. Today, it is the only organisation with production-monitoring systems that successfully ensure the traceability of products and secure the collection of excise tax and VAT throughout the world.


1982, BSc in Economic Science; studies in Business Administration, HEC University of Lausanne. 1983, De La Rue Company, UK; since 1984 with Sicpa; since 2011 Chairman of the Board and CEO.


Medal of honour, Comendador Ordem de Rio Branco, Brazil


Significant contributor in fields such: science, medicine, education, culture, art, human rights, neuroscience research, personally and through:

- Argaman Foundation

- SICPA Foundation

Funding of Medical Centers, Construction and support of Trauma Surgery Units, Hadassah; Classrooms establishment and educational programs; Doctors’ medical training Lausanne University Hospital CHUV; EPFL & Hebrew University’s Neuroscience programs.

Juma Algaith
Executive Director, Customs Development
Dubai Customs
Mr. Algaith holds a Bachelor Degree in Information Management Systems and Operations Management from the University of Arizona. He has over 20 years experience in the Information Technology field with extensive experience in developing mission critical business solutions for Ports and Customs. He is currently responsible for a comprehensive reform and modernization program in Dubai Customs covering People, Process and Technology.
Mr. Algaith established the Customs Development Division which consists of 4 departments mainly; Information Technology, Business Process, Project Delivery and Enterprise Architecture. He also lead the development and automation of Dubai Customs state of the art solution “Mirsal 2” which consists of applications like; Declaration Processing, Risk Engine, Post Clearance Audit, Case Management, Inspection, B2G, G2G, etc. 

His Excellency Dr. Anwar Mohammed Gargash
Minister of State for Foreign Affairs
United Arab Emirates

His Excellency Dr. Anwar Mohammed Gargash is a member of the Federal Cabinet of the United Arab Emirates, holding two cabinet portfolios. He was appointed in 2006 by the Prime Minister as Minister of State for Federal National Council Affairs. In February of 2008, he was also appointed as Minister of State for Foreign Affairs.

His Excellency obtained his Ph. D. from King's College, Cambridge and he also holds a Bachelor's degree and a Master's Degree in Political Science from George Washington University. In addition to his ministerial position, His Excellency holds a number of positions including:

Chairman of the National Committee to Combat Human Trafficking effective 2007 to date.

Chairman of the Board of Trustees of the Dubai School of Government effective 2008 to date.
Chairman of the Board of Trustees' Sultan Bin Ali Al Owais Cultural Foundation effective 1995 to date.
Deputy Chairman of the Permanent National Committee for Demographic Structure effective 2008 to date. 
Member of the Ministerial Legislative Committee effective 2006 to date.
Member of the Board of Trustees' of the Emirates Nationals Development Program effective 2005 to date.
Member of the Dubai Economic Council effective 2003 to date.

His Excellency has previously held a range of senior positions within several local and federal government in the UAE including:

Chairman of the National Election Committee during the period from 8/2006 to 2/2007.
Board Member of the Emirates Media establishment during the period from 1999 to 2007.
Board member on the Dubai Chamber of Commerce and Industry DCCI during the period from 1997-2006.


Mark Hill
Operations Management 
Digital Coding and Tracking Association (DCTA)

Mark has over thirty years experience in the tobacco industry with Imperial Tobacco Limited based in the UK. He has operated internationally in management roles within the Marketing and Corporate Affairs functions and most recently as Senior Manager for Anti-illicit trade Engagement. This role has encompassed an Operations Management position within an industry group comprising the four major international tobacco manufacturers. During the last three years he has worked to advocate industry standards and digital solutions, designed to tackle illicit trade by securing supply chains, predominantly for tobacco products, with Customs and Ministries of Finance for countries throughout Europe, Africa, Middle East and Asia. Now a member of the Digital Coding and Tracking Association (DCTA), his global role is to promote integrated product coding standards and solutions that address Track &Trace, Tax Verification, Product Volume Verification and Authentication.

Des Vertannes
Global Head of Cargo
International Air Transport Association (IATA)

Des Vertannes' career in aviation spans four decades joining IATA from Etihad where he was Executive Vice President Cargo since April 2007 and prior to that Head of Cargo at rival Gulf Air. Des began with British Airways in 1970 and during 14 years at the airline he held several management posts including Cargo Manager Gulf States and Saudi Arabia in the early Eighties.

In 1984 he established and managed his own forwarding business before joining Air Canada as GM Cargo in 1991 responsible for Europe, Africa and Middle-East.His next move was to ground handling company Menzies Aviation where he served as Chief Executive at Air Menzies International (AMI) and Managing Director Menzies World Cargo between 1999 and 2005.

In June 2010 he joined IATA as Global Head of Cargo and is based in Geneva. 


Mahmood Al Bastaki 
Dubai Trade FZE

Leading Dubai Trade to become the innovative trade e-hub of the world, served as the CIO of Dubai World Corporate Departments before taking up his current position as the CEO of Dubai Trade. A Member of The UAE National Committee of World Trade Organization and an Executive Board Member of The UAE Chartered Institute of Logistics and Transport. He was the former Acting Director of E-Services of Dubai E-Government. Al Bastaki has a Master degree in Electrical Engineering from Oregon Graduate Institute - USA and a graduate of Mohammed Bin Rashid Leadership Development Program.


Mohammed Ahmad Al Haif
Director of  Customs Union Affairs
GCC Secretariat

Worked for Saudi Customs (1966-1987)
Worked for GCC Secretariat (1986-present)
Completed several customs training courses organized in the GCC States, Arab countries, The United States and World Customs organization.
Staff member at the Institute of Public Administration, Riyadh, teaching several customs modules. Participated in numerous customs meetings at local, regional and international level.

A.A.M. Al-Mohannadi
Director General

David Avsec
Deputy Director, Postal Technology Center 

With 18 years of experience in the IT industry, David Avsec serves as the deputy director, and manages the account relationships of the UPU’s Postal Technology Centre (PTC) since July 2010. Previous to this position he was successively product manager during 3 years and then IT manager of the PTC during 4 years. He led the software development of various products in the PTC and in particular the IPS (for international mail services) and IFS (for international postal financial services): systems that are now used by nearly 170 postal operators in world. He has a strong international experience, with direct responsibility of on-site projects in more than 50 countries.

He owns an Engineering degree in computer science and electronics from “l’école des Mines” in France, and an MBA from the Polytechnic School of Lausanne (Switzerland).

The Postal Technology Center of the UPU serves Designated Operators of UPU member countries and their partners (e.g. Customs, Airlines) in the postal supply chain. It runs an EDI Network linking postal operators and provides standard software for International Mail Management and Postal Money Order services used in nearly 170 countries. In 2012, a Customs Declaration System has been released for both postal and customs use.


Tom Barnes
Integration Point, Inc.

Tom Barnes is the CEO of Integration Point, Inc., a leading provider of Global Trade Management solutions. 

Mr. Barnes has led teams across the world in developing and supporting large scale international applications throughout his career. Recognizing the need for integrated trade solutions, Mr. Barnes founded Integration Point with the purpose of creating the premier Global Trade Management platform.

Mr. Barnes works daily with trade compliance leaders in developing and executing their global strategy.  He has international trade experience that spans most continents and industries and has seen first-hand what works and does not work when executing on a Global Trade strategy.

Mr. Barnes has built a team at Integration Point that spans the world, delivers global visibility to the largest multinational corporations, and supports regulatory requirements for over 150 countries.

His Excellency Ahmed Butti Ahmed
Executive Chairman of the Ports, Customs and Free Zone Corporation (PCFC) and Director General Dubai Customs
United Arab Emirates

Currently holding positions of Executive Chairman of the Ports, Customs and Free Zone Corporation (PCFC) and Director General of Dubai Customs. His Excellency Ahmed Butti Ahmed completed his Masters degree in Science from Denver University in the United Sates.

He was appointed as the Assistant Director General of Port Rashid Affairs by His Highness Sheikh Mohammed Bin Rashid Al Maktoum. When the Dubai Ports Authority was created, upon the merger of Port Rashid, he was appointed as the Assistant Managing Director, Corporate Affairs of the Ports & Free Zone, Managing Director of JAFZA and CEO Istithmar.

His Excellency carries with him more than 20 years of sold experience in Ports and Free Zones Authorities and he is considered among one of the most influential socio-economic figures in Dubai.

H.E. Ahmed Butti Ahmed holds the following offices:
• Executive Chairman of Ports, Customs and Free Zone Corporation (PCFC)
• Director General of Dubai Customs
• Executive Chairman of Dubai Maritime City Authority
• Board Member of Federal Customs Authority Board of Directors
• Member of Dubai Economic Development Committee
• Member of Dubai Security & Justice Committee

John Bescec
Director, Global Trade Policy and Standards
Microsoft Corporation
John Bescec is the Director, Global Trade Policy and Standards for Microsoft Corporation.  His professional background includes over 23 years of experience in international trade, logistics, and customs compliance.  He currently represents Microsoft on the PSCG (Public Sector Consultative Group) at the WCO and is involved in WCO projects.  At Microsoft, John has managed trade activity which accounted for more than $24B in annual revenue representing in excess of 400K shipments per year.  In his role he also provides technical expertise and support to the Microsoft business groups and Microsoft vendors. Prior to joining Microsoft, John was a Senior Vice President with the Canadian Association of Importers and Exporters.  He also spent 11 years as a Customs manager and International Trade Advisor for Nortel Networks. 


Pablo Castellvi
Deputy Director General of Planning
Federal Administrator of Public Revenues (AFIP), Argentina

Pablo Castellvi has worked as an architect in the private sector from 1991 until 2008 developing building projects of various scales and thematic areas, both in the projecting of the works and management phases, in different implementation modalities.

Since 2008, he has held advisory positions in the Infrastructure Direction within the Federal Administration of Public Revenue and later became Director of this area. This technical area is responsible for the execution of all works of the Federal Administration of Public Revenue throughout the country.

In January 2012 he was appointed Deputy Director General of Planning, being in charge of the drafting and development of the strategic plan, as well as the assessment of the Agency's management. The area coordinates the work of the Building Planning Direction - responsible for implementation of all the Agency’s projects and works, the Organizational Affairs Direction - responsible for internal organizational matters, and the Management Planning and Analysis Direction – which drafts and develops the Agency’s management plans. 

Tim Chapman
First Assistant Secretary
Australian Department of Agriculture, Fisheries and Forestry (DAFF)

Tim Chapman is the First Assistant Secretary of the Border Compliance Division, which manages biosecurity operations at Australia’s borders. This covers the biosecurity clearance of all people and goods arriving in Australia, including air and sea cargo, food, mail, ships and aircraft and their passengers. Tim is also responsible for managing third party biosecurity arrangements (such as Quarantine Approved Premises and the Australian Fumigation Accreditation Scheme) in Australia and internationally, the Northern Australian Quarantine Strategy (NAQS) and compliance and investigations. There are over 2000 staff in the Border Compliance Division, deployed at the border right across Australia.

Mr Chapman has been in DAFF since February 2007. Prior to this he worked in Customs for

13 years where he held a number of positions. These included conducting Federal and Supreme Court litigation and running the International, Passengers and Cargo branches of Customs. 
Rodrigo Crespo
Business Development Manager
Webb Fontaine
Information Systems Engineer with 15 years of experience in Government sector projects in different roles of increasing responsibility, worked in International Trade Facilitation/Modernization projects in African countries before joining the business development department of Webb Fontaine where he contributed to the expansion of the company into Asian and Middle East regions.

Mouhamadou Makhtar Cisse
Director General
Senegal Customs

At the head of the Senegalese customs administration since 24th December 2009, Mouhamadou Makhtar CISSE has been at the service of the Government for the past nineteen years.

After securing a Master’s Degree in Laws, with a major in Business Law at Cheikh Anta Diop University of Dakar, CISSE had been a barrister practicing in Dakar for two years before entering the Ecole Nationale d’Administration et de Magistrature (ENAM).

At the end of a two-year training course, he bagged the Customs Inspector Certificate, coming first in his class, before holding successively the positions of :

·       Verifying Offer at the Dakar Port Sud Station ;

·       Assistant to the Coordinator of the Customs Administration, concurrently with his capacity as Interim Officer standing for the Head of the Legal affairs and Litigation Division ;

·       Officer in charge of legal proceedings at the Investigations and Litigation Division of the Intelligence and Fraud Control Department ;

·       Executive Director at the Senegalese Ministry of Fisheries.


As from February 2002, after gaining a berth at the General State Inspection Board (IGE) CISSE has been on duty at the President’s Office for 8 years as Comptroller.


Alumnus of the Military Academy of St Louis where he obtained the Elementary Military Preparation Certificate, the Advanced Military Preparation Certificate, the Parachutist Certificate and the High School Diploma with distinction, CISSE has been lecturing on customs economy and foreign trade techniques for the past decade. 


Mouhamadou Makhtar CISSE is also holder of a PhD in Political Sciences and has a Master’s Degree in Finance and Public Administration.


Awarded the distinction of Knight of the National Order of Merit in Senegal, the Director General of Customs has visited about 20 countries. Elected “Man of the Year” in Senegal in December 2011, he was awarded the Medal of Honor of French Customs in November 2012.


Mouhamadou Makhtar CISSE secured on 28th January 2013 the Certificate of Appreciation awarded by the World Customs Organization and the Medal of Honor from Senegalese customs.


Mr. David Evans
Head of Tax and Customs Business Unit, Worldwide
BULL Information Systems
David is currently the Head of the Tax and Customs Solutions Division within Bull managing some 130 people to deliver excellence in software projects for both Customs and Tax solutions.  Projects include the supply of latest generation Customs processing software to Republic of Ireland, Malta, Cyprus and others.  The Division is also responsible for IT support to Tax Authorities in G20 countries including Kingdom of Saudi Arabia.

David started his working career as an officer of HM Customs and Excise and prior to joining Bull also held posts as both director and senior advisor in organisations involved in the transformation and modernisation of Customs Authorities


Hussam Juma
Head of Enterprise Business Architecture
Dubai Customs

Hussam Juma Mohammed is currently the Head of Enterprise Business Architecture at Dubai Customs Dubai, UAE. Hussam is holds M.Sc. in Computer Science and B.Sc. in Computer Information System. Hussam started his career as an IT Manager at Ousha Cultural Centre in Dubai and then moved to HSBC Bank Dubai as a Senior system analyst. Hussam worked with Dubai Courts an Analyst/Senior Programmer before joining Dubai Customs in the year 2007. Hussam has a total work experience of over 13 years. At Dubai Customs, he is accountable for managing and delivering the enterprise business architecture and knowledge management  functions with focus in enterprise architecture development, knowledge management, capability maturity assessment, business migration planning, business process management, enterprise architecture governance, organization design, IT strategic planning, project portfolio management, organization change & transformation, service oriented architecture, and research & development.


His Excellency Ghaleb Kassem
Director General
Jordan Customs

Mr. Ghaleb Al Saraireh joined Jordan Customs Department in 1975. He first took up his duties as   a customs officer at several customs houses. He was then promoted to head several key positions, inter alia,  DG's Office, Transit Directorate,  Jaber Customs Center, Aqaba Customs Center and Amman customs center.

Later on, he was appointed a commissioner for revenues and customs at the Board of Commissioners of the Development and Free Zones Commission on 2/9/2010. After that, he occupied the position of Director General of the Customs Department on 22/10/2008 via a royal decree.

Since he commenced his service as a Director General for Jordan customs, Mr. Al Saraireh has embraced and adopted several developmental projects and initiatives such as; Transit Monitoring and Facilitation system (e-tracking), e-connectivity with member administration and local agencies affiliated with Customs matters, single window project and many others. Such efforts have substantially contributed to the administration's renowned process of reform and modernization that placed Jordan among the key global players in promoting cooperation and exchange of expertise and best practices within the frameworks of security and facilitation of global trade supply chain.

Throughout his career path, he was able to compile a considerable knowledge, skills and expertise that enabled him to become a proficient executive and expert in customs affairs. This was evident in large variety of awards and letters of appreciation granted to him in recognition to his performance and dedication. For example, he received "Ideal Director Award" for the year 2000, and a number of appreciation letters from respected entities and organizations at the national, regional and international levels. 

Rob Meerman
Associate Partner Public Sector BeNeLux

Rob Meerman is associate partner in IBM’s Global Business Services Public Sector. He has over 20 years consultancy and management experience in a large variety of customer assignments. He gained significant experience in the Public sector especially on topics like; business & IT alignment, IT governance, eGovernment and CRM. Rob is a member of IBM’s global Customs Borders and Revenue Management (CBRM) team, with focus on business development in the Tax and Customs domain. Major projects in the Tax domain in which he contributed are; development of eTax framework, single point of contact for Tax clients and pre-filled Tax declarations. His contribution to project’s in the Customs domain focuses on asset development for IBM’s eCustoms framework, like; Excise movement control, Declaration management, Risk management, Tariff and Customs Messaging Handling.

He is managing IBM’s contribution to the EU funded (7FP) CASSANDRA project.

CASSANDRA (Common assessment and analysis of risk in global supply chains) adresses the visibility needs of business and government in the international flow of containerised cargo to and from the EU by integrating existing information systems in global supply chain.

For IBM Netherlands he is managing and responsible for IBM’s services project portfolio at Dutch Tax and Customs Agency. Currently IBM delivers the new Declaration Management System (DMS) and Customs Tariff system for Dutch Customs. The new DMS application is one of the key assets in IBM’s eCustoms framework. Rob Meerman holds a Master’s degree in Public Administration and in Information Management.


Major General Carl Modey
Customs Division of Ghana Revenue Authority

Major General Carl Setorwu MODEY is a career military officer who was seconded from the Ghana Armed Forces to the Customs Division of the Ghana Revenue Authority as Commissioner on 28 November 2010. In his four decades of military career, he held several important command and staff appointments in and outside Ghana. He participated and also commanded multinational troops in a number of United Nations Peacekeeping Operations namely, Sinai, South Lebanon, Islamic Republic of Iran, Democratic Republic of Congo and Liberia. General Modey holds two Masters Degrees; Master of Military Art and Science (MMAS) from the United States Command and General Staff College in Fort Leavenworth, Kansas and Master of Science in Strategic Studies from the University of Ibadan, Nigeria.

He is married with children and just started playing golf.

Brian Moran
Global Managing Director, Public Service Operations & Management

Brian Moran is global managing director of Accenture’s Public Service Operations & Management industry, which focuses on helping clients achieve excellence in government. He also leads the Accenture global program, Delivering Public Service for the Future, which  helps clients throughout the world become high-performing governments by focusing on increasing public-sector productivity, modernizing technology to improve digital services for citizens and leveraging intelligent processing and analytics to reduce costs and enhance performance. Mr. Moran leads a global team of dedicated professionals with expertise in such diverse industries as postal, revenue, customs, finance and public administration.

He joined Accenture in 1989 and has worked for a wide variety of public sector and commercial clients, with projects ranging from corporate strategy to back-office solutions to supply chain management. In addition to speaking on industry trends at key government events, including PostExpo and the Institute of Economic Affairs (IEA), Mr. Moran has authored many papers and led workshops with top executives and government leaders on topics ranging from competitive analysis to new operating models.

He has successfully completed overseas assignments in Europe (Italy) and Asia (Singapore), but has worked in nearly every major city in the world. Mr. Moran earned a bachelor’s degree in electrical engineering from Cleveland State University and currently resides in Cleveland, Ohio.


Sameer Mubarak
Business Development Director

Mr. Sameer Mubarak has more than 25 years of experience in several technology driven sectors in the MENA region and North America.  His experience covers the Ports Logistics, Trade Facilitation and Information Technology, and ePayment.

He is the Chairman and Business Development Director of Nafith Logistics, a multinational business with over 250 employees in 4 countries, which has been very active in enhancing and securing supply chains and providing national transport stakeholders with technology driven services to facilitate transport and trade.  Nafith has been able to implement award winning projects in the USA, Jordan, through the application of its state of the art and patented technologies targeting logistics monitoring and control services, supply chain management, marshalling services, and trade facilitation portals.

Mr. Mubarak has been a driving force in utilizing RFID technology in the logistics industry since 2001 and has implemented it in several ports and logistics hubs in North America and the MENA.  Nafith Logistics continues to invest in developing specialized RFID tags and eSeals, and RFID-driven supply chain processes.


Godwin Punungwe
Director, Trade Facilitation
USAID Southern Africa Trade Hub


Khushnidjon Rasulov
Team Leader, Tajikistan, Project Support to Regional Economic Cooperation in CA countries
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

Studied International Economic Relations. Worked in the Ministry for economic development and trade of the Republic of Tajikistan during the period of 1999-2005. Since 2005 in GIZ, Regional Project “Support to regional economic cooperation in CA countries”, Team leader in Tajikistan and Uzbekistan. The project is aimed to improve regional trade in CA through reduction of administrative and technical barriers to trade, such as implementing SW for export and import procedures, improving services of NQI bodies, introduction of quality management systems (e.g. KAIZEN) in order to increase international competitiveness of local companies, etc. Participated in one year International Leadership Program in Germany in 2010-2011.


Ercan Saka
Nuclear Trade Analyst

Mr. Ercan SAKA has been working in the International Atomic Energy Agency (IAEA)–Department of Safeguards as a Nuclear Trade Analyst since January 2012.

He is currently tasked with the analysis of the state relevant factors in the framework of  non-proliferation of nuclear related material and equipment; overview of open sources; global trade analysis; export control; proliferation risk indicators and financing; building international partnership.

Before  joining the IAEA, he acted as the head of the United Nations Drugs and Control Office (UNODC)-Turkmenistan  Country office  between 2006  and 2011. He closely worked with the  national and international partners, in particular  with the national Customs and other national  law enforcement community to improve the country’s overall prevention, detection and response capacity to drugs and other types of organized crime and terrorism, promoting bilateral and regional cooperation.

Before joining the UNODC, he worked at the World Customs Organization (WCO) Enforcement and Compliance Sub-Directorate between 1994-2002 as a senior Technical officer. He was charged with the Organization’ enforcement  programs related to commercial fraud, nuclear smuggling, CITES, risk assessment, information and intelligence exchange, multilateral legal instruments and international partnership.

Beside his vast international experience, his professional career includes a number of  significant tasks and positions in the Turkish Customs service. He acted as a Customs investigator, Deputy Director General, Director General and Senior Advisor during 1979-1994 and 2002-2006.

He has a MA degree in Economic Policy from University of Northeasten, Boston,USA.

Elie Sawaya
Deputy Managing Director
Bureau Veritas, Congo DR

During his career at Bureau Veritas Government Services and International Trade Division (GSIT), Elie Sawaya helped many governments in bridging the gaps and leveraging their public services through capacity building programs. He assisted governmental authorities in setting up their business plan for their integrated border management solutions and followed the execution of the defined strategies. He is specialized in Risk Management and e-government solutions.

Besides developing the strategic positioning for the integrated border management e-government solutions, he built strategic partnerships with technological key players in the field. Furthermore, he led the development of a supply chain risk management solution for fraudulent shipment targeting.

On the other hand, Elie managed major governmental contracts launching, reorganizing and negotiating tasks for Bureau Veritas GSIT in Asia, Africa and the Middle East. His main fields of expertise are Contract Management, Quality Systems, Supply Chain Management, Operational Excellence, Large Scale e-Government Solutions and Risk Management.

Elie is currently the Deputy Managing Director in of Bureau Veritas in Congo DR. He works closely with the Congolese Government on capacity building programs and on implementing trade facilitation solutions. 

Mohammed Sharaf
Group Chief Executive Office, DP World

Mohammed Sharaf is the first group Chief Executive Officer of DP World, the global port operator formed in 2005 with the integ
ration of the domestic and international arms of the Dubai Ports organisation. 

Mr Sharaf has over two decades of experience in the transport and logistics business. He began his shipping career working at Holland Hook terminal in the Port of New York/New Jersey.  He joined Dubai Ports Authority (DPA) in 1992 and rose rapidly through the organisation holding a number of senior positions and playing a central role in the extraordinary development of Dubai's container terminals at Jebel Ali and Port Rashid, which, combined, have become a top ten global terminal facility. 

In 2001, he became the first Managing Director of the newly established Dubai Ports International (DPI), the international ports management arm of Dubai Ports.  Mr Sharaf managed a major international growth strategy that included the successful acquisition of CSX WT in 2004 and of the P&O Group in 2006, making DP World one of the top terminal operators in the world and the operator with the widest network.  Today, DP World has a multinational team of around 30,000 people operating over 60 terminals globally.

Mr Sharaf holds a Degree in Business Administration from the University of Arizona, Tucson.


Willie Shumba
Senior Programme Officer
Customs, Trade, Industry, Finance & Investment (TIFI) - Directorate Southern African Development

Willie Shumba is the Senior Programme Officer responsible for Customs at the SADC Secretariat based in Botswana. His responsibilities involve coordinating all Customs Programmes in SADC. The Customs Unit is part of the Directorate of Trade, Industry, Finance and Investment (TIFI).

Willie Shumba is the Senior Programme Officer responsible for Customs at the Southern African Development Community (SADC) Secretariat. SADC is a regional economic community comprised of 15 Member States and has its headquarters in Gaborone, Botswana. His responsibilities involve coordinating all Customs Programmes in SADC. The Customs Unit is part of the Directorate of Trade, Industry, Finance and Investment (TIFI). Before joining SADC Secretariat in 2009, Willie served with the Zimbabwe Customs Administration and, its successor, The Zimbabwe Revenue Authority, for 30 years in various capacities rising from being a Customs Cadet in 1980 up to a Commissioner in 2001.

During his service with Customs in Zimbabwe, he held key posts such as Principal (or Head) of the Customs Training Centre, head of the largest border post in Zimbabwe and being head of the largest regional office in Zimbabwe. He also served as Head of International Affairs in the Zimbabwe Revenue Authority where he was responsible for coordinating all international matters pertaining to Customs and Taxation. He has also been a visiting lecturer in Customs Law at the National University of Science and Technology in Zimbabwe. Willie studied Economics, Business Management and Public Administration. He holds two Bachelors degree from the University of South Africa (UNISA) and Masters in Business Administration from Zimbabwe. He is a Fellow of the Zimbabwe Institute of Management.


Ramesh Siva
Lead E-Government Specialist and Customs IT Advisor
The World Bank

Mr. Siva has been involved in designing, developing and operating Information Technology solutions for over 25 years.  His current assignment is as Lead e-Government Specialist in the e-Government Practice of the Transport, Water and Information and Communications Technologies Group of the World Bank. 

Working globally, his focus has been on public sector reform and modernization in World Bank projects with major e-Government and ICT components. His expertise includes integrated financial management systems, treasury systems, revenue administration systems, business systems, capacity planning and design and development of e-Government strategies.   His current portfolio of projects include National Treasury and Financial Management projects in Indonesia, Vietnam and Sierra Leone; Customs and Tax Administration projects in Indonesia, Russia, Lao PDR, Cambodia and the Philippines; Judicial Systems projects in the Philippines, Russia and Serbia; and a Technical Assistance programs for the implementation of National Single Window for trade in Indonesia, Laos, Cambodia and Nepal.


Nick Small
Director IT Solutions
Crown Agents
Nick Small, a Director with Crown Agents, manages the marketing and delivery of enterprise solutions designed to support revenue agencies in the provision of quality services. He has more than 20 years consulting experience, providing both public and private sector clients with innovative solutions to their complex business challenges. In prior roles at Unisys and Booz Allen, Nick leveraged his extensive background in organizational change to assist organisations transform their operations -- often through the application of advanced technology solutions. He has led consulting and solution implementation initiatives for a number of Customs agencies with a focus on the facilitation of trade aligned with the efficient utilization of resources.


Roger Smith
Deputy Director General, Ministry for Primary Industries
Ministry for Primary Industries, New Zealand

Roger has over 30 years’ experience in customs and border management areas covering national and international policy, operational activities and trade security issues.  He was previously the New Zealand Customs Counsellor in both Brussels and Washington DC; a lead Customs trade negotiator, and a member of the New Zealand Customs Senior management team with national responsibility for managing their international airport operations.

In October 2011, Roger joined the Ministry for Primary Industries as the Deputy Director-General, Verification and Systems.  In this role, Roger has responsibility for leading New Zealand’s border biosecurity activities, and for the verification and certification of New Zealand’s primary sector exports.


Roberto Tavano
VP Global Security Sales
Technology, Consulting & Integration Services, UNISYS Corporation
Roberto Tavano is an experienced international business professional, his current responsibility being to drive business development and sales of the Unisys portfolio of enterprise security solutions across various geographies. He features a rich professional experience and a comprehensive background that spans several domains of expertise across different industries, such as Transportation, Government, Automotive, Banking, Software Development and Construction in Europe, the Americas and the ME. In his capacity of Unisys Security lead and chief subject-matter expert for EMEA, he specializes in a host of relevant domains like biometry-enabled Identity & Credentialing solutions, Automated Border Control systems & Registered Traveller Programmes, Airport Security & Passenger Facilitation solutions. Previously, he served as VP Government with Capgemini, after the acquisition of Ernst & Young’s consulting arm, where he was a Partner leading e-Business and Supply Chain practices. He is a regular guest speaker at international conferences, sought for interviews by media, and has published several white papers and articles. Roberto is a Physics graduate of the University of Trieste, Italy.


Freek Van Zoeren
Deputy Inspector General
the Netherlands Food and Consumer Product Safety Authority (NVWA)

Mr. Freek van Zoeren joined the Netherlands Food and Consumer Products Safety Authority (NVWA) as deputy inspector general in January 2010. The NVWA is responsible for safeguarding food and consumer products safety, animal and plant health and animal welfare. As deputy inspector general Freek van Zoeren is responsible for the overall operation of the Authority, including the development of modern control programs and supervision philosophy.

Freek has a background in running very large and high-volume services as well as control and fiscal and financial investigation operations. He was previously in charge of the Customs Authorities in the west part of The Netherlands (including the region ofSchiphol Airport). Prior to that, Freek has worked in numerous public sector roles in the Tax and Customs Administration, including several management positions. 

 Techtalk Speakers

Henri Barthel
Vice President
GS1, System Integrity & Global Partnerships
Henri Barthel is Vice President System Integrity and Global Partnerships at the GS1 Global Office in Brussels where he has been working since July 1988. He is responsible for protecting the integrity of the GS1 system throughout the GS1 standards and services development process. He is also responsible for developing strategies for achieving recognition by third party standards organisations of new or amended GS1 standards. He is a co-chair of the GS1 Architecture Committee. He is chairman of ISO/IEC JTC 1/SC31/WG4, the ISO working group dealing with RFID standardisation for item management and of CEN/TC 225, the European standards committee on Automatic Identification and Data Capture (AIDC) Technologies and Applications. He was the Coordinator of BRIDGE, the largest single RFID project receiving a grant from the FP6 research budget.

Rachid Benjelloun
Principal Associate
Nathan Associates Inc.
Mr. Rachid Benjelloun is a Principal Associate at Nathan Associates with 15 years of experience in trade facilitation and trade policy consulting. Since 2009 he has managed the USAID-funded ASEAN Single Window Project, based in Jakarta, Indonesia, where he supports ASEAN’s efforts to expedite cargo clearance in the region through a regional network of connected single windows. Prior to the ASW Project he worked in Egypt for seven years on trade capacity building, trade policy reform, trade facilitation, and establishing a single agency in charge of food safety in Egypt. As the trade policy and trade facilitation team leader, he helped the trade ministry establish a WTO department through institutional development, mentoring, capacity building, and technical support and he worked across government agencies and private sector to help establish a single agency that is responsible for import and domestic inspection and testing of food, food laws and regulations, and food safety awareness. Before his work in Egypt, Mr. Benjelloun was project director for a two-year trade and investment project in Madagascar and a trade policy capacity building project in Uganda. Mr. Benjelloun holds an MBA in international business and an M.A. in international affairs, and a B.B.A in marketing. He is fluent in Arabic, French, and English.

Tom Butterly
Deputy Director of the Trade and Sustainable Land Management Division
UNECE - "Single Window 10 years on: Where are we now and where are we going"

Tom Butterly is Deputy Director of the Trade and Sustainable Land Management Division of the United Nations Economic Commission for Europe (UNECE). He is responsible for all mattes related to Trade Facilitation, the UN Centre for Trade Facilitation and Electronic Business (UN/CEFACT), and capacity building. He was formerly senior trade facilitation expert at UNCTAD and secretary to UNECE Working Party 6 on Regulatory Cooperation and Standardization Policies. Prior to joining the United Nations Tom worked as Managing Director of International Management Consultants (IMC), Ireland and Zimbabwe; Senior Consultant to ZimTrade, Zimbabwe and the Mauritius Export Development and Investment Authority (MEDIA); Manager of International Trade Research at the Nova Scotia (Canada) Department of Industry, Trade and Technology; Senior Economist at the Nova Scotia Department of Advanced Education and Job Training; Senior Account Representative at Digital Equipment Corporation, Canada, and Production and Quality Control Manager of Telectron Ltd Ireland. Tom holds a BA and MA in economics from Dalhousie University Canada, a Diploma in Telecommunications Technology for Dublin Ireland, and has undertaken extensive postgraduate training in international marketing and development. He is married with 4 children. He can be reached at tom.butterly@unece.org.

Jorge Casal
Senior Vice-President, Tax Free Shopping
Global Blue

Jorge Casal is Senior Vice President Tax Free Shopping of Global Blue since 2008. In this function he is responsible for Tax Free Shopping product. Overall, Mr. Casal has had 17 years of continued experience as a Manager in various companies based in ArgentinaSpainUK and in Switzerland.

Mr. Casal joined Global Blue in 1999 as a Country Manager in Argentina (1999-2002). He then was appointed Country Manager for Spain (2003-2006) and was recruited as an Area Manager for SpainPortugalArgentina & Mexico (2004-2006). Finally, he assumed the position of Vice President Sales for the Mediterranean & Latin America (2006-2007), before becoming Vice President Sales for the UK, Mediterranean & Latin America Area (2007-2008).

Prior to joining Global Blue, Mr. Casal worked for Tia SA, one of the largest retail companies in Argentina, where he was responsible for several business units for a period of 4 years. Mr. Casal is an Argentinean and Spanish national. He holds a degree in Business Administration from the University of Buenos Aires (UBA).

Seung Hyun Cha
Deputy General Manager in Planning and Coordination
KCingle-Cupia, UNIPASS 

Seung Hyun is a Deputy General Manager at Korea Customs UNI-PASS and Single Window Agency and he has been involved in a number of e-customs projects in Korea and around the globe. He has provided a number of policy advices on the development of e-customs to various countries. Currently he is involved in the Knowledge Sharing Programme governed by the Ministry of Strategy and Finance in Korea that shares the knowledge and experience accumulated during the rapid development period of Korea with other countries. He holds a BA and MA in Economics from University College Dublin and is currently pursuing a Doctorate degree in Economics.

Michael Dill 
WCO Data Model conformant customization techniques with GEFEG
Michael Dill studied Economics and had his first contact with the eBusiness world in 1987, when he read an article about the approval of the EDIFACT Syntax by ISO TC 154. In 1990, he started an independent Berlin-based EDI software and consultancy company called GEFEG mbH to develop an EDI implementation tool. Today, the latest versions of the GEFEG tool provide a rich metadata environment for UML or Core Component data modelling, guideline development, customisations, HTML publication, validation plus mapping to EDIFACT, US ANSI X.12 CICA and XML schema implementation. Michael has wide experience as an EDI consultant and has worked on implementation projects in the railway sector, the white goods, automotive, electronics, retail and dental industries, eGov and for Customs developments. As a consultant for the G7 Customs Group he developed the first global G7 Data Models which have been developed on to become the WCO Data Model. His special interest is how to open smooth migration paths from legacy paper, EDI(FACT) and XML standards to the upcoming world of interoperable eStandard and services. He has contributed for many years to the development of international standards related to cross-border trade where he currently plays an active role in the development of WCO Data Model and since 2005 he has been the Head of the German Delegation to ISO TC 154. Michael has extensive experience in the implementation of data modelling by Customs, UNCEFACT, OASIS UBL, Automotive, eGovernment, Aerospace and Defence, Global Transport, GS1 (EAN.UCC), WCO, SAP, OAGi, SWIFT etc. 

David Haskett
ThruVision Product Evangelist
Digital Barriers
David has been involved in the development of passive concealed contraband detection technology for the past decade and in that time he has worked with a number of Customs and Border agencies around the world. As the ThruVision ‘capability specialist’ David understands the technology well and most importantly how end users can benefit from the equipment and generate a return on their investment.
Christophe Hypolite
Senior IT advisor
French Customs

Christophe Hypolite graduated a Master of Engineering in ICT. He joined the French Customs in 2003 as head of Telecommunications and Networks team. He has worked before as project manager for France Telecom.

Today he works as Senior IT Advisor on several strategic topics : Dematerialization of International Trade Procedures, Supply Chain Visibility, Globally Networked Customs, Mobility and Passenger Name Records.
Johnathan Koh
Director, Trade Facilitation Center of Excellence

Jonathan Koh heads CrimsonLogic’s Trade Facilitation Centre of Excellence which oversees CrimsonLogic’s trade offerings which include Single Window, Customs Management, Port Community, Free Trade Zone solutions. Jonathan’s other interests includes Business Process Modelling, as well as developing Reference Models for Trade Facilitation, Customs Administration, and Government Procurement.  

He has field experience in many Trade Facilitation / Single Window projects. He served as Project Director for Qatar’s and Kenya’s Single Window implementation and was lead consultant for several consultancy studies including Greece, Mexico, Peru, Mongolia, Jamaica, Sri Lanka, Vietnam, Papau New Guinea, amongst others.

Most recently, he served as a resource person for the Greek Government for the development of the Greece’s Trade facilitation Strategy ad Roadmap. He also served on the expert team that provided technical advice to the ASEAN Single Window initiative and had recently completed the mid-term review on ASEAN Single Window initiative for the Economic Research Institute for ASEAN and East Asia (ERIA). He authored the paper “Ten Years of Single Window Implementation: Lessons Learned For The Future” which was presented at the Global Trade Facilitation Conference in 2011.

He currently serves on the International Advisory Committee for the United Nations Network of Experts for Paperless Trade in Asia and the Pacific (UNNeXT) as well as the Pan Asian E-Commerce Alliance.


Mark Maddox
Vice President, USA

Mark has considerable international experience, and is currently responsible for the sales and marketing of the Autotariff software in the Americas, Europe and Far East.

As a graduate of engineering, with an international business degree, Mark has considerable experience in the implementation of technology within organisations. He has managed many projects in his career, and has been involved in both the technology and commercial aspects of the projects.

Having worked and managed numerous projects worldwide, Mark is also familiar with working with governmental, commercial and NGO organisations, also including the processes of import and export. During the past five years, Mark has sold and and overseen the implementation of over 100 software projects to governmental organisations. 

Pascal Minvielle
Business Development Director
Webb Fontaine

Pascal Minvielle, 50, has a Mathematics and Physics education background and graduated from a French engineering school in the field of Computer Sciences & Applied Mathematics in 1986. Pascal is currently the Business Development Director of Webb Fontaine since 2008, and promotes services related to the implementation of Webb Fontaine Products, in the domains of Customs Automation and Single Window portals. Pascal also leverages his 25 years’ experience in the field of Customs modernization to improve the functionalities of the company products; he also coordinates the implementation of the Customs-centric Single Window project of the Kingdom of Bahrain. Pascal spent 20 years at UNCTAD from 1988 to 2007 as one of the core designers of the Asycuda systems and as regional coordinator for East African Asycuda countries.

Executive Director

Mr Nakatani is the Executive Director of the INTERPOL Global Complex for Innovation (IGCI) in Singapore that is scheduled to become operational in late 2014. The IGCI, as a research and development facility for the identification of crimes and criminals, will provide innovative training and operational support for law enforcement across the globe.
During the building’s ongoing construction, Mr Nakatani oversees and coordinates the creation and development of the programs and services that will be delivered from the IGCI by INTERPOL to its 190 member countries.
Mr Nakatani previously held the post of Director of Information Systems and Technology at INTERPOL’s General Secretariat headquarters (2008-2011), overseeing the development of innovative IT services for the global law enforcement community. He also served as Assistant Director of INTERPOL’s Financial and High Tech Crime (2007-2008) where he specialized in cybercrime and cyber security issues.
Mr Nakatani holds the rank of Commissioner at the National Police Agency (NPA) of Japan. Prior to his secondment to INTERPOL, Mr Nakatani was Special Advisor to the Commissioner General of the NPA of Japan and Director of the Transnational Organized Crime Office (2011), where he was in charge of supervising major transnational organized crime investigations as well as the formulation of strategic priorities at the national level.
Mr Nakatani was also the Senior Assistant Director for Cyber Crime Division of the NPA (2004-2007). His work in this position included responsibility for policy and planning in the area of cybercrime across the nation. For example, he initiated the establishment of the Internet Hotline Center as one of the cornerstone measures to combat cybercrime, as well as represented the National Police Agency to the G8 Rome/Lyon High Tech Crime Sub-Group.

Mr Nakatani joined the NPA as a fast-track officer in April 1993, and has held various posts, such as the Executive Officer to the Minister of State and the Chairperson of the National Public Safety Commission (2001–2002).

Atiq Juma Faraj Nasib
Senior Director of Commercial Services Sector
Dubai Chamber of Commerce & Industry

Mr. Nasib currently heads the Commercial Services Sector one of the most vital sectors of the Dubai Chamber of Commerce and Industry. His sector is responsible for facilitating commercial aspects of the business transactions and providing value added services to the business community. 
He is involved in several projects and initiatives of the Chamber such as Credit Ratings, Dubai Trade Point and the prestigious Mohammed Bin Rashid Al Maktoum Business Award, winner of Dubai Government Excellence Award - 2007.
Mr. Nasib joined the Chamber of 1988 as a team leader for the Documnetation Section and worked at several key positions mostly related to Commercial and Customer Service. He has represented the Dubai Chamber in several local and overseas economic forums. 
Born in 1957, Mr. Nasib received his BA in Political Science with a minor in Office Administration in 1984 from Metropolitan State College in Denver, Colorado, USA. Prior to this, Mr. Nasib was a school teacher and administrator in Dubai and also worked for the UAE Ministry of Education from 1975 till 1986.

Satya Prasad Sahu
Technical Officer
World Customs Organization 

Mr. S.P. Sahu serves at the World Customs Organization as Technical Officer in the Area of Facilitation & Compliance. He is a lead resource on several WCO instruments such as the WCO Data Model, the Compendium on How to Build a Single Window Environment, the UCR, Guidelines on Information and Communications Technology for the Revised Kyoto Convention and Advance Passenger Information(API) and Passenger Name Record(PNR) Data transmission to governments. He has worked for several national and international initiatives concerning trade facilitation and Customs automation and has advised governments on issues concerning Single Window, Coordinated Border Management and information management issues. He speaks and writes frequently on these matters at various national and international events.

Earlier in his carrier with the Indian Customs administration, he has served in Customs clearance operations and enforcement positions. Thereafter, for nearly 10 years, he worked as executive on projects Customs automaton, EDI and Risk Management System with Indian Customs. He has received separate masters degrees in Computer Sciences and Business Administration.

Dr. Lance Thompson
International Development Manager

Originally from New York, Lance THOMPSON has lived abroad in France and Japan since 1992. He has completed a doctorate in social anthropology at the Sorbonne, an MBA in Paris specialized in International Business and customs and has been working for Conex as International Development Manager since 2005. CONEX is specialist in customs solutions across Europe, recognized as the leader in its field, combining technical competence and regulatory knowledge. CONEX has expanded its trade to include data transmission between companies and administrations across the European Union. A major part of his responsibilities within Conex includes representing the company in international organizations such as the WCO (World Customs Organization), UN/CEFACT, IATA etc. He follows closely customs regulations in many major economies around the world such as Japan (where he has made presentations at the JastPro ITFC group and the JIFFA Freight Forwarder’s Association), the United States, South Korea, India, among others. He teaches regularly initiation customs courses in France. He has also studied in depth the implementation of SAFE “advanced electronic security data” in many of the EU Community’s Member States (ICS) as well as similar programs across the world.

Lance THOMPSON was nominated chair in 2012 of the Revision of the UNECE Recommendation 14 on eliminating manual signatures in international trade documents either by eliminating the need for a signature or by utilizing alternative methods to enable electronic transmission and authentication of the data.