KEYNOTE SPEAKER

Laurie Guest Colette Carlson, CSP
Colette Carlson, founder of Speak Your Truth, Inc. is a business communication expert, author and humorous keynote speaker who delivers strategies to master the art of speaking your truth to maximize relationships, revenue and results. Clients include Boeing, Microsoft, New York Life, PepsiCo and Procter & Gamble where Colette delivers the latest research, letting the facts support the fun. Whether featured in Success or Working Mother magazines, or her monthly column, “Tactfully Speaking” published in Business Management Daily she shares the tools, terminology and techniques that encourage people to excel. Laugh out loud with Colette as you step into the Truth Booth to create positive long-lasting change.

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SPEAKERS

EDUCATIONAL SPEAKERS

Debbie Castagna and Virginia Moore Ragan Hartman
As an Executive Coach, and the owner and President of Fortune Management of Tennessee and Alabama, Ragan Hartman brings over 17 years of leadership experience to the healthcare industry. For the past two decades, Ms. Hartman has dedicated herself to identifying and studying the distinctions in outstanding practice management and leadership, and sharing with doctors how to specifically transform their practices into team oriented, low-stress, highly profitable businesses. Ms. Hartman is a member of the American Academy of Dental Management Consultants, The Directory of Dental Speakers, and the National Committee for Freedom Day USA.

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Patti DiGangi Mridu Parik
Mridu Parikh is an Organization Life Coach and Simplicity Expert for people who are tired of feeling overwhelmed and stressed out.

A sought after speaker and coach, Mridu was awarded one of the “Top 20 Home Office Organizing Experts of 2013.” Her adoring fans consistently say, “she’s better than a therapist.”

And when she’s not bringing calm to chaos or streamlining time and tasks, you can find her scheming her next video punch line.


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teresa duncan Lois Banta
Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 38 years of dental experience and consults and speaks nationally and internationally. She is also the owner and CEO of The Speaking Consulting Network, and a member of ADMC, AADOM, NSA, ADAA and AADPA.





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Melinda Heryford Stacy McCauley, RDH, MS
With the heart of a coach and teacher, Stacy McCauley maintains her "cutting edge" on all things dental. Clients and audiences laud her as a gifted communications facilitator, impactful international speaker, high productivity practice coach and insightful writer. An Adjunct Assistant Professor at UNC Chapel Hill, where she also received her Master’s Degree, Stacy brings over 20 years of dental industry experience including clinician, corporate dental business, and most recently as a coach with Inspired Hygiene, a national consulting firm in Charlotte, NC. She is committed to empowering dental teams to blow open the doors of what’s possible in their practice.

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Kim McGuire Ginny Hegarty, SPHR
With over 25 years of dental experience and certification as a Senior Professional in Human Resources (SPHR) and an extensive background as a speaker, writer and consultant, Ginny’s expertise in leadership, communication and human resource development will enable you to cut through the drama and build a solid team that will support sustainable, bottom-line success.

Ginny is the Founder and President of Dental Practice Development, Inc. which provides practice and team development services to dentistry since 1997 and proudly served as the Immediate Past-President of The Academy of Dental Management Consultants.

Ginny is a Faculty Presenter for the course 4 Steps to a Great Hire in the ADA’s Executive Certificate Program in association with the University of Notre Dame. In addition, she authors the HR411 column in the Progressive Dentist Magazine and Ginny’s podcasts on HR Best Practices are available on the Academy of General Dentistry (AGD) website.

Ginny has also lectured at the Kornberg School of Dentistry at Temple University in Philadelphia as part of the Practice Management Program. While Ginny is grateful to work with clients in over 40 states, Canada, and the UK, she and her family are loyal Phillies, Eagles and Flyers fans and call the Philadelphia area home. Contact Ginny at 610-873-8404 or at Ginny@GinnyHegarty.com

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Sandy Pardue Terri Bradley
Terri’s extensive hands on experience, including management of a multi-doctor Oral and maxillofacial Surgery practice, laid the foundation for her current success as a speaker, consultant and medical coding expert. She is certified by the American Institute of Healthcare Compliance, Inc., as an ICD-10-CM Certified Trainer. She keeps her finger on the pulse of policy updates and changes in the insurance industry as she works with OMS offices daily. Terri is a member of the Academy of Dental Management Consultants and the Medical Group Management Association. She has a B.S. degree in Healthcare Administration.

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Sandy Pardue Kevin Henry
Kevin Henry currently serves as the group editorial and content director for Advanstar's family of dental publications, including Dental Products Report, Dental Practice Management, and Modern Hygienist. He has worked in the dental publishing field for more than 15 years and was recently named one of the top 5 dental influencers on Twitter. You can follow him on Twitter at @kgh23.

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  Heidi Arndt RDH, BSDH

Heidi Arndt RDH, BSDH has been working in the dental field for over 18 years. Her experience stretches from working as a treatment coordinator, dental assistant, and practice manager before graduating from the University of Minnesota with a bachelor’s degree in Dental Hygiene.

Heidi spent the early part of her career working in private practice and at the Mayo Clinic (Department of Dental Specialties). In 2002, Heidi began working for American Dental Partners, where she was a dental hygiene mentor/coach and was later promoted to Director, Dental Hygiene Development. Heidi managed over $140 million in annual revenue, and led all dental hygiene development activities for American Dental Partners affiliated dental groups (more than 250 practices and 1000 dental hygienists across the entire United States). Heidi created and implemented a mentoring and dental hygiene development curriculum, that improved patient care, created accountability
increased hygiene profits exponentially year after year.

In 2011, Heidi launched Enhanced Hygiene. She is dedicated to helping dental groups support the development and enhance the value of their dental hygiene team. Heidi’s coaching and training programs have helped hundreds of practices achieve their long sought after goals – improving leadership, teamwork, organizational systems, patient care, patient service, verbal skills, and the bottom line.

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Sandy Pardue
Misty Absher Clark – both marketing panels moderator
Misty Absher Clark is vice president of creative services and chief revenue officer at Jameson Management, which she joined in 2006. Jameson acquired Dental ImageWorks, the marketing/consulting firm Clark founded in Dallas. Clark has developed effective marketing plans for hundreds of dental offices, and trained teams to become strong marketing champions. She shares her knowledge of social media, marketing, and branding through numerous articles, blogs, webinars, and lectures.

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INDUSTRY UPDATE SPEAKERS



Jennie McLaughlin, J.D.
Jennie is an Arizona attorney with over seven years’ experience in civil litigation and employment law. She received her law degree from Temple University Beasley School of Law in 2009. As an HR Advisor at CEDR HR Solutions, she has extensive experience assisting dentists and their office managers in every stage of human resources, and enjoys her role in helping CEDR members avoid the conflicts that lead to litigation. She often speaks at dental seminars, conferences and CE events across the country.

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Julia MacGregor
Julia is President and CEO at Global Safety Management, a provider of innovative regulatory compliance software and solutions. Julia has an MBA from University of Florida, an MS from University of South Florida and is finishing her MS in operations management at University of Alabama. She has over 15 years of experience in the regulatory compliance industry, with a focus on material safety and global compliance through technology. Julia is an accomplished speaker on the Globally Harmonized System.

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Linda Harvey
As a nationally recognized healthcare risk manager and compliance expert, Linda Harvey teaches dentists and teams how to effectively integrate regulatory compliance into their practices in order to protect their patients, practices and themselves. Linda speaks and consults in the areas of risk management, regulatory compliance, remediation courses and dental record audits.

For over 10-years, she has provided remediation services and courses to fulfill regulatory requirements. She brings real-world experience to her presentations, having worked with clients who have undergone HIPAA, OSHA and Board of Dentistry audits. Clients who use her services mitigate liability, restore peace of mind and ultimately save money.

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Laura Edwards
A lifelong foodie, Laura started her working life helping individuals develop healthy eating plans in her role as a clinical nutritionist. A career change and personal growth brought her to OneMind Health as Marketing Director. She combines the knowledge gained by education with the wisdom gained by her own experiences in balancing health, work and raising her two sons. She knows all too well that although we sometimes put ourselves last on the list, self-care is how we prepare to be successful in life.

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Laura Hatch
Laura is the owner of Front Office Rocks, the leader in web-based front office training for dental practices, founded to help and train fellow dental practices and teams. She has managed two fee for service scratch practices, which under her management have both grown to million dollar production offices with a staff of 16 and average 80 new patients per month. Laura has developed training methods that consist of established ideas and practical training that can be easily implemented into any office and focus on exceptional customer service.

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Fred Joyal
Fred Joyal is the Founder of 1-800-DENTIST® and author of Everything is Marketing: The Ultimate Strategy for Dental Practice Growth. As the industry’s foremost expert on dental consumer marketing, Fred has lectured at dental tradeshows nationwide and is a regular contributor to various print and online publications. He has also been awarded the Conrad Hilton Distinguished Entrepreneur Award by Loyola Marymount University, as well as an honorary Doctorate of Arts from the University of Rhode Island, and he sits on the board of directors for The Children’s Dental Center of Greater Los Angeles. In addition, Fred has written over 200 television and radio commercials and interacted with thousands of the most successful dentists across the country. Fred also writes a weekly dental marketing blog at GoAskFred.com, where he posts weekly with new ideas and changes and in marketing, social media and the dental world.

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Kelly McLendon
Kelly McLendon is a well-known consultant and industry expert in patient privacy and HIPAA security, with specific subject matter expertise in the areas of privacy incident, detection and automation. He is also an industry expert in legal health records, HIM operations, electronic document management and EHR project planning. Kelly is a frequent industry speaker and recently authored a book for AHIMA entitled "The Legal Health Record; Regulations, Policies and Guidelines." He received the FHIMA Distinguished Member Award in 2008 and the AHIMA Visionary Award in 2003.Kelly serves as Technical Advisor and HIPAA subject matter expert for Stericycle’s HIPAA Compliance Program.

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Denise Ciardello
Denise Ciardello is a professional speaker, published author, and cofounder of Global Team Solutions, a practice management-consulting firm that brings clinical and administrative teams together through customized practice development and coaching. She is an expert in efficient business systems and helping practices improve marketing results, professional image, and the bottom line. Her enthusiasm and knowledge for the dental profession has motivated many dental teams.



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Mary Horvath
Mary’s background includes over 39 years spent in the dental industry. She has a Clinical, Administrative and Consulting background, in which she has been actively involved with Insurance, Clinical and Dental Management Seminars.

Over the last 13 years she has worked with Patterson Dental in positions such as Regional Training Advisor, Regional Technology Manager, and presently as a Regional Level 3 Technology Advisor for the Eastern regions. Mary has been very active as a CTC and Practice Masters’ Seminar presenter for over 11 years. She resides in North Carolina and has two grown daughters living one town over in North Carolina. Her lifetime joys are her 3 grandchildren, Brayden, Kendall and Kinley, all living in North Carolina.

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Dianna Borries
Dianna is a Support Manager at the Patterson Technology Center in Effingham, IL. She has more than 20 years’ experience with integrated dental technology solutions, and providing those solutions to customers. Dianna resides in Dieterich, IL with her husband, three children and one grandchild.





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Adam Lovill
As Director of Lighthouse Client Services at Yodle, Adam oversees the customer experience for 7,500 dental practices on the Lighthouse 360 platform, helping them communicate more effectively with patients. Adam has extensive experience helping dentists and other small business owners build a web presence, implement successful marketing campaigns and communicate with customers. Prior to joining Yodle, Adam developed traditional and interactive advertising strategies at a full-service advertising agency in Scottsdale.

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Jenn Stoll
Jenn Stoll joined :DentalPlans in 2003 as Vice President, Marketing and now serves as the company’s Chief Commercial Officer. :DentalPlans is the leading dental savings plan provider in the U.S., helping more than a million people to affordably access oral care. The :DentalPlans mission is to empower consumers with the tools, information, resources and services that they need to live happier, healthier lives. :Dentalplans also serves as a marketing hub and social outreach platform for dental practices. Jenn is a member of the National Association of Dental Plans, a board member of Consumer Health Alliance, and has been a chief executive member of Vistage Florida since 2009. She holds a Bachelor of Science degree from Syracuse University. She was also named to South Florida Business Journal’s 40 under 40 in 2012.

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Tom Clark
Tom is the founder of Social Dental - A social media marketing company for dentistry. Born into a family of dentists, he understands the marketing challenges of a dental practice. You don’t want to miss this opportunity to acquire tools necessary to become a champion at social media.

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John Stamper
John Stamper is an inspirational and passionate Executive Coach with over 22 years of leadership, business, people development and entrepreneurial experience. He earned a BA in Business Management from the University of Phoenix and his MBA from Kent State University. He is a committed lifelong learner who reads a new book each and every month.

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Megan Savransky
Like you,dental industry veteran and marketing maven, Megan Savransky has seen the words leadership and office culture defined numerous ways over the years. Is it charisma and positive thinking? Pinstripes and red power ties? Decisiveness? Is it all about the situation? Is it meant only for the chosen few who rise to the top? Or, is there a different story?

With over two decades of dental, marketing and most importantly, real-life, in-the-trenches business experience, her view is radically different. Megan appreciates, and shares with listeners, that positive, effective office and team culture is a moment-to-moment choice and not about title, tenure or position. Leadership is for everyone, everyday. It's how we should live our life.

Megan is the Director of Marketing for the Dental Exchange, a comprehensive online platform designed to simply tasks that are time consuming for the dental professional.

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Shaun Buck
Shaun is a serial entrepreneur who has been self-employed, full-time since 2001. Over the last twelve years, he has owned a variety of different businesses ranging from hot dog stands, to dry cleaning services, to marketing companies. But his desire to be a business owner stems from a time long before all that. In fact, Shaun successfully started and ran his own pager company while he was still in high school--of course, pagers were on their way out, and soon his business was too, but the entrepreneurial spirit had been sparked.

Shaun’s current companies include Dental Marketing Pro and The Newsletter Pro, based out of Boise, Idaho. Shaun has been wowing doctors, business owners, and marketers alike for more than a decade. His keen understanding of day to day operations, keeping patients and clients happy, and infusing businesses with new blood, makes him a go-to guy in his field - and his thirst for marketing knowledge keeps him ever-present with the newest business and practice building ideas. Shaun continues to mentor doctors, new business owners, and seasoned entrepreneurs as he brings their businesses huge cash injections through the implementation of his recommendations and full custom marketing services.

In addition to running his companies, Shaun is a loving husband and father of five boys. He had his first son at just 16 years old, a choice that both inspired and motivated him to become the successful man he is today. He is a bestselling author, Inc. 500 CEO, and Marketer of the Year through global coaching group, GKIC (2014-2015).

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Speakers
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