Frequently Asked Questions

Where is the conference being held?
The event will be held in Cape Town, South Africa. Learn more about the venue.

Who do I contact if I have additional questions?
Please call +44 (0) 207 779 8890 or send an email to info@miningindaba.com.

Can I pay for my conference registration on-site?
Yes, you can make payments on site. To save time and lock in a lower rate, registration and payment in advance is encouraged. See fee schedule for details.

What forms of payment will you accept On-site?
Debit / Credit card payment will be accepted via Mastercard, Visa, American Express (Drawn in GBP). Cash payments will be accepted in GBP, Rand and USD.

I want to pay, but I need a formal invoice. Can you supply one?
Please email our customer service department with your contact details (name, company, title, address, phone, email) at info@miningindaba.com or cal +44 (0) 207 779 8890.

What is your cancellation policy?
Substitutions may be sent at any time.

• Full refunds (less the Processing Charge) are available until 31 August 2015
• Refunds, less 20% in liquidated damages, are available until 30 November 2015
• After 30 November 2015 NO refunds will be granted
• Please refer to Registration Terms & Conditions

To submit your cancellation request, please email notice of your cancellation to info@miningindaba.com or send written correspondence to the following address:
Mining Indaba™
8 Bouverie St, London
EC4Y 8AX
United Kingdom

When does the conference officially begin and end?
The official programme commences Monday, 8 February 2016 at approximately 9:00 and ends on Thursday, 11 February 2016 at approximately 12:30.

When does on-site registration commence?
Registration for sponsors and delegates commences on Saturday 6 February at approximately 12:00.

Can someone else pick up my credentials?
Only approved sponsors with a pre-arranged list of delegates and a scheduled appointment can pick up credentials for his/her delegates - Further information is available in the Sponsor Resource Centre. 

What happens if I lose my badge when I am at the event?
Read the official 2016 Mining Indaba Lost Badge Policy. Please be advised that if your badge is lost, misplaced, stolen or left in the hotel room a replacement badge will not be issued without the purchase of a new badge at the current on-site delegate rate. This policy is intended to protect the integrity of the conference by insuring that all delegates are treated equally, minimizing the degree of on-site fraud and maximizing on-site security.

Can I send someone in my place, if I am unable to attend?
Substitutions may be made, in advance or at the event with proper documentation (a letter on company letterhead showing the name of the original delegate and the person who is attending in his or her place.)

Do I need a visa?
Please visit this site to find complete information on Visa requirements: South Africa Visa Requirements

What is the attire for the conference?
Business attire for all event activities.

My SA Consulate says I need a letter from the organizers. Can you supply one?
Yes. Please complete the request form If you are unable to access the Invitation Request Form, send an email requesting your visa letter to our Customer Service Department by calling +44 (0) 207 779 8890 or send an email to info@miningindaba.com. Please include your full name, passport number and expiration date, company name and job title, date of birth, and country of citizenship in your request.

What is the weather like in Cape Town?
Average temperature: 20°C / 68°F Average rainfall: 13mm / 0.43

How much does it cost to attend?
Early registration discounts are available. View the entire fee schedule, including deadlines and pricing.

How can I tell you about my special physical/dietary needs?
You can notify us of any special requests when you complete you registration on-line or by emailing info@miningindaba.com. Every effort will be made to accommodate your request, though we cannot guarantee every request can be satisfied.

Why does Mining Indaba charge South African VAT if it is not a South African corporation?
Mining Indaba™ is not a South African corporation, however, SARS is very clear on the fact that VAT is destination based, which means that the consumption of goods and services in South Africa is taxed. VAT is therefore paid on the supply of goods or services in South Africa as well as on the importation of goods or services into South Africa. As a result, Mining Indaba™ is eligible primarily based on the fact that the services provided are consumed in South Africa regardless of our resident status.

We are then mandated by law to assess VAT on all services that will be consumed within South Africa (regardless of our customer’s country of origin).

How can I rent a meeting room?
There are a limited number of meeting rooms available to sponsoring companies. To enquire about meeting room availabilty or to become a sponsor please contact Fred Noce at fred.noce@miningindaba.com or by phone at (US) +1-619-656-9263.

Why do I or my company have to pay VAT? We are exempt from income tax and/or VAT.
Mining Indaba™ is not a South African corporation, however, SARS is very clear on the fact that VAT is destination based, which means that the consumption of goods and services in South Africa is taxed. VAT is therefore paid on the supply of goods or services in South Africa as well as on the importation of goods or services into South Africa. As a result, Mining Indaba™ is eligible primarily based on the fact that the services provided are consumed in South Africa regardless of our resident status. We are then mandated by law to assess VAT on all services that will be consumed within South Africa (regardless of our customer’s country of origin).

Where can I get the conference programme/agenda?
The programme and schedule are continuously updated on the website and are available here. A full hard copy will be distributed at the event with your registration materials.

How can I make changes to my registration?
Contact our customer service department to make changes to your registration please call +44 (0) 207 779 8890 or send an email to info@miningindaba.com.

What’s included with my conference registration?
Conference registration fees include three and 1/2 days (3.5 days) of presentations, exhibits, luncheons, refreshments and receptions. Conference fees do not include hotel accommodations or guarantee a Gala Dinner ticket.

How do I obtain accreditation for press for Mining Indaba?
Complimentary press registration is available to accredited members of the media. Please visit our press information center page for full details.

If I registered early and I pay later do I still get the early bird rate?
No. Early bird qualification is based on the date of PAYMENT, not the date of REGISTRATION. If registration fees are not paid in full before the next tier begins, a fee increase to the next tier will apply and you will be invoiced for this fee increase.

Where can I find help regarding registration?
Please refer to Registration FAQ’s.

What do the tickets cost?
Tickets are not available for purchase, the event is invitation only.

My ticket is confirmed. How do I get it?
Proceed to the Mining Indaba registration desk when you arrive at the venue.

How do I get tickets?
Due to limited seating, tickets are reserved for sponsors and VIPs only. Any remaining tickets will be given away at registration on a first come/first serve basis at a designated time on Monday afternoon.

How do I get there?
A chartered bus convoy departs the venue at 18:30 and returns at the conclusion of the dinner. Driving directions are also available at the Indaba registration desk and there is parking at the estate. Tickets will be checked at the Estate entrance.

Where and when is the Gala Dinner?
Mining Indaba’s Gala Dinner begins at 19:00 on Monday, 6 February at the Vergelegen Estate, a former working farm and vineyard with exquisite gardens and architecture. The Estate is located approximately 45 minutes outside of Cape Town. Anglo American Corp. is the principal sponsor, and owner of the Vergelegen Estate. This is an invitation only event.

How do I reserve a hotel room during the conference?
Please visit our accomodations page for full details.

What is Investing in African Mining Indaba?
This professional three-and-a-half-day conference is Africa’s largest, most-significant mining event. It offers a comprehensive schedule of presentations, panels and plenary sessions. Speaking sponsorships are by invitation only, and early pre-registration is recommended as events and accommodations are first-come-first-served.

What is the focus of this conference?
Investing in African Mining Indaba is a professional conference dedicated to the capitalisation and development of mining interests in Africa.

Who attends Investing in African Mining Indaba?
This year’s Investing In African Mining Indaba is expected to gather more than 7,000 delegates representing nearly 2,100 international companies. They will interact with 400 sponsors and an anticipated 45 African and Non-African government delegations. The participants will represent nearly all the critical players in the African mining value chain. Investors, mining corporates, government ministers, international press, and other industry stakeholders should not miss this opportunity to network with the global mining industry.

Who are the sponsors?
The world’s major mineral producers, developers and explorers are all represented. Also available for networking and deal-making are the world’s leading banks, insurance companies, law firms, engineering, procurement and logistics operations. Many African governments and regional and international agencies participate to make Mining Indaba a well-rounded event that produces profitable results. Visit our sponsor and exhibitor section for a full listing of participants.

Who is speaking at the conference?
This event will offer a variety of informational presentations from top global economists, industry analysts and mining management. Please view the conference schedule for full details.

How do I see who is exhibiting? Is there a floor plan?
We will post a floorplan closer to commencement date, once the majority of the floorspace has been reserved and determined.