2019 Pacific Northwest Clerks Institute
Professional Development II

What's the Color of Your Desk?
How long has it been since you’ve seen the top of your desk?  Has the paper in your life insisted that it’s in control? Now is the time to retake your desk and win the paper battle. This interactive workshop is filled with practical tips you will immediately be able to apply to your work life. Learn how to be efficient, organize your paperwork and create systems that you can keep under control.
Understanding Yourself and Others

Until now, you might have thought that some of the people you work with came from another planet. Try as you may, you still don’t understand them and communication has become painful. This interactive workshop is a powerful look at what makes people tick. Learn about yourself and those around you by understanding how different personalities focus their energies, gather information, make decisions, and cope with the world around them. You will also learn to communicate more effectively and increase your confl ict resolution skills.

Keys to Supervision

Great supervision is essential to bringing out the best in the people you supervise. Supervision skills take time to be refined. In this session, we provide the basics of supervision and help you to determine ways to enhance your supervisory skills.

Financial Management and Budgeting

A budget represents what is legally mandated and what constituents demand. This session helps to turn budgeting into a process for realizing your organization’s goals. It will help illuminate the complex issues driving resource acquisition, distribution and service delivery.

Approaching Human Resources Issues with Confidence

Human resources issues have become increasingly complex and can pose unforeseen challenges absent advance planning. This scenario-based training is designed to assist city and county clerks in meeting those challenges as they continue to take on expanded roles in dealing with human resources issues. Participants will work through real-life human resources case studies, and then debrief about best practices. Case study topics include, but are not limited to, hiring practices, disability accommodations, incidents of discrimination and harassment, ethics, employee impairment, workplace violence, employee performance, and labor relations. Participants will gain confidence and improve their communications with their employees and peers by learning how to handle these difficult situations.

Learn to use collaborative approaches to apply to daily problem solving,team-building, and negotiations. The processes you will learn will improve communications, conflict resolution, trust building, and group decision-making.
Creating Your Personal Vision Statement
Your personal vision statement guides your life. Your personal vision statement provides the direction necessary to guide the course of your day and the choices you make about your career. During this session, you will create your personal vision statement.

Advanced Records Management
Learn more about the professional discipline of records management at an advanced level, including the theory and practice of records and information processing.