Until now, you might have thought that some of the people you work with came from another planet. Try as you may, you still don’t understand them and communication has become painful. This interactive workshop is a powerful look at what makes people tick. Learn about yourself and those around you by understanding how different personalities focus their energies, gather information, make decisions, and cope with the world around them. You will also learn to communicate more effectively and increase your confl ict resolution skills.
Keys to Supervision
Great supervision is essential to bringing out the best in the people you supervise. Supervision skills take time to be refined. In this session, we provide the basics of supervision and help you to determine ways to enhance your supervisory skills.
Financial Management and Budgeting
A budget represents what is legally mandated and what constituents demand. This session helps to turn budgeting into a process for realizing your organization’s goals. It will help illuminate the complex issues driving resource acquisition, distribution and service delivery.
Approaching Human Resources Issues with Confidence
Human resources issues have become increasingly complex and can pose unforeseen challenges absent advance planning. This scenario-based training is designed to assist city and county clerks in meeting those challenges as they continue to take on expanded roles in dealing with human resources issues. Participants will work through real-life human resources case studies, and then debrief about best practices. Case study topics include, but are not limited to, hiring practices, disability accommodations, incidents of discrimination and harassment, ethics, employee impairment, workplace violence, employee performance, and labor relations. Participants will gain confidence and improve their communications with their employees and peers by learning how to handle these difficult situations.
RESOLVE