ICTC Conference 2016
Frequently Asked Questions

When will Registration open? 

Conference registration is NOW OPEN.  

How do I register? 
Registrations are to be completed on-line via the secure online registration form. To register go to www.ictcsociety.org/2016 and click on the new registration button. 

Who should attend?
Local Government (Mayors, Councillors, CEO’s, Directors, Managers and other decision makers), State and Federal Government, Private firms, Main Street Businesses and Consultants, Business Associations, Academics and Industry Groups. Or those with interests in: 
- Planning, Urban Design, Development, Property
- Main Streets, Retail, Shopping and Town Centres 
- Economic Development, Demography 
- Placemaking, Project Management, Marketing 
- Architecture, Landscape, Environment 
- Infrastructure, Resources, Energy, Transport 
- Engineering, Surveying, Public Works 
- Banking, Law, Finance, Technology

How much does it cost?
Click here for Registration Costs.

Is there an Early Bird Rate? 
Yes there is. Early Bird fees are available until 8 July 2016. To receive the Early Bird rates, you must register and pay by this date.
Early Bird Rate – Member $895
Early Bird Rate – Non Member $995

I didn't complete my registration, where did my information go?
On the website, select the New Registration button. If you use the same email address on the same computer, any information you have already entered into the Registration Form will re-populate. If you are using a different computer you will need to re-enter all your information again. You can then complete your registration.

How do I pay?
Payment can be made by credit card (Visa or Mastercard), cheque or EFT transfer. Please note 1.5% credit card surcharge will apply to transactions using your credit card.

How do I get a Tax Invoice?
A Tax Invoice will be generated upon completing your registration. You can print one at any time by following the link on your Registration Confirmation email, or logging into the Registration website using your login and registration number (provided in the Confirmation email).

I can’t find my Registration Number, how can I login? 
Your registration number will be on your Confirmation email. If you cannot find this email, you can click on the 
modify registration button and select: Forgotten your Reference Number? Click here to be emailed a reminder. 

How do I submit a Topic for Birds of a Feather Luncheon? 
We’d love to hear your ideas! More details to come on this event shortly.

If I drive or hire a car, where do I park? 
The Launceston City Council provides a comprehensive list of parking options on their website www.launceston.tas.gov.au. Car parking is located adjacent to the Grand Chancellor Launceston in the Cimitiere-Cameron Street Car Park, 71 Cimitiere Street. Parking is also available on the Cameron Street side of the car park with an exit to Cameron Street. Rates start at $6 per vehicle per day. Launceston has an abundance of public car parks and on-street parking.

Can I buy a partner ticket for the Field Trips? The field trips are specifically designed and allocated to full delegates, and additional tickets cannot be guaranteed. Spare tickets may become available and will be released 30 days prior to the Conference. If you would like to be placed on a waitlist, please email events@ictcsociety.org.

Can I bring someone to the Networking Function? Yes. Additional tickets can be purchased online at the time of your booking for an additional $55 per person.

How do I change or cancel my accommodation? Any changes to or cancellations of reservations made through the conference website must be modified online and confirmed by email to events@ictcsociety.org and not to the hotel directly.

What if I have a food allergy/intolerance of some sort?
Please include allergy and/or intolerance information in the dietary requirements section when you complete your registration, so that we can notify catering about meal needs. We will not be able to cater for your request if they are not included in your registration.

Do I need to pre-register for individual sessions?
The only sessions we require you to pre-register for are prompted on your registration. It is usually only field trips, specialist workshops, masterclasses, special interest groups (SIGs) and social functions. There is no need to pre-register for other plenary and concurrent educational sessions.

Do I need a badge?
Yes, a conference badge is required for entry into the conference and offsite events, and should be worn at all times. Please pick up your badge at the registration desk during open registration hours. If you lose your badge, you may need to show photo identification and have it reprinted at a registration desk.

What do I wear?
The Dress Code is smart casual throughout the Conference. Launceston can be quite cool, even in November, so please ensure you are prepared for the cooler weather.

How do I cancel my registration?
Registration cancellations will only be accepted in writing. Cancellations made prior to 1 October 2016 will be refunded less $150.00 to cover administration costs. No refunds will be made after this date. As an alternative to cancellation, your registration may be transferred to another person without incurring any penalty.

Can I share my registration?
Unfortunately, no. Day rates and Network Function tickets are available for anyone who is unable to attend the whole conference. These can be booked here www.ictcsocity.org/2016.

I’m having trouble seeing pages on the Website, what do I do?
Our online registration operates best in either Google Chrome or Mozilla Firefox. If you are still having problems seeing information or pages, you may need to clear your cookies and browsing history in your Web Browser. Click here for information on how to do this.

I have a question that isn’t listed here, who can I ask?
For any other queries, please email events@ictcsociety.org or phone +61 7 3161 5901.