ICX19 
Insurance Summit

June 19-20, 2019

MGM Springfield

Springfield, MA

MassMutual, together with Pindrop, is hosting the Identity & Customer Experience (ICX) Summit specifically for insurance organizations to discuss current issues and share strategies and ideas around security and customer experience. This is also a great opportunity to network with peers. 

Tailored specifically for the insurance industry, the ICX Summit provides an open platform to discuss and share strategies to reduce phone fraud and it’s associated impacts, deliver a secure and frictionless customer experience, and reduce call center operation costs.

Agenda topics include:

• Expert insights to assess risk and eliminate costly fraud in the omni-channel
• The future role of Machine Learning & AI in authentication and in reducing risk.
• Research based predictions for fraud trends 2020 and beyond.

Visit the agenda tab for a full description of sessions and content as well as the hotel and contact tabs for more information.

We look forward to seeing you in Springfield, MA in June! 

 

Registration for ICX19 is password protected. Contact events@pindrop.com for more information.