Previous Sessions
Wednesday
July 29, 2020 11:00 a.m. Pacific |
How to Collect When You’re Not Collecting
Explore key collections topics and insights to assist you
through every phase of the collection lifecycle, from initial search to final
payment. In this session, we’ll discuss, changing consumer payment behavior,
scoring and prioritization, identifying new segmentation opportunities and
increasing right party contact.
To watch a recording of this event on-demand, please click HERE.
Speaker: Danielle Grigaliunas, Collections Product Management
Moderator: Johnny Nerem, Energy Account Specialist
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Wednesday
August 26, 2020 11:00 a.m. Pacific |
Identifying Customers in a Faceless World
Gain insight into automated identity verification solutions
and how they can be used to mitigate fraud losses, improve end user
satisfaction and adapt to emerging channels and trends. In this session, we’ll
discuss, frictionless solutions to maximize and enhance the customer experience
and when to leverage friction during step-up authentication to better mitigate
risk. To watch a recording of this event on-demand, please click HERE.
Speaker: Mike Thibodeaux, Solutions Engineer
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