Explore key collections topics and insights to assist you through every phase of the collection lifecycle, from initial search to final payment. In this session, we’ll discuss, changing consumer payment behavior, scoring and prioritization, identifying new segmentation opportunities and increasing right party contact. 

 

To watch a recording of this event on-demand, please click HERE.  

 

 

Moderator: Johnny Nerem, Energy Account Specialist

 

Gain insight into automated identity verification solutions and how they can be used to mitigate fraud losses, improve end user satisfaction and adapt to emerging channels and trends. In this session, we’ll discuss, frictionless solutions to maximize and enhance the customer experience and when to leverage friction during step-up authentication to better mitigate risk.

 

To watch a recording of this event on-demand, please click HERE.