Virtual Program
- There is a limitation on the number of Adobe connections. Find a point person in your organization that can set up this meeting in one of your conference rooms. You will be able to hear the audio through the phone or your computer speakers.
- A joining link will be provided one week prior to the conference.
- All times listed below are in Eastern time.
Sunday, February 11
 |
1:00 pm - 2:15 pm
Staying Competitive in a Changing Business Climate
Matt Hyde, Former CEO, West Marine, and Chair, YMCA of the USA
|
Goodwill organizations continue to operate in a very competitive environment — contending with traditional thrift, discount and online retailers. So how can we stay relevant and competitive in the rapidly changing retail sector and maintain a focus on mission services? Matt Hyde’s experience at West Marine has lessons learned that can be applied across the Goodwill network. Find out how, under his leadership, West Marine transformed from a recognized boat parts retailer to a broader water life outfitter for both retail and professional customers. Hyde focused on improving customer experiences throughout the physical retail footprint, improving the online experience and enhancing a curated product assortment that re-positioned West Marine as the leading retailer of water life products and services.
Self-governance: The role of the CEO in governing the Member Services Center. Goodwill Industry International’s (GII) governance has evolved over time, beginning as a centrally controlled national organization, and moving toward a completely autonomous member controlled organization. It has made several stops along the way. The current model relies on a collaboration between a Board of Directors and Executive Council of Goodwill CEOs. How did we get here? What are the documents that define the relationships in our governance structure, and how has the structure allowed our locally controlled independent affiliates to thrive over the last generation? What is the difference between an independent organization and a membership organization?
Monday, February 12
 |
8:00 am - 9:00 am
Leading an International Brand: A Tupperware Case Study
Rick Goings, Chairman and CEO, Tupperware Brands Corporation
|
We all know Tupperware, but did you know that Tupperware has “an unwavering commitment to enlighten, educate and empower women across the globe”? As strong as the Tupperware brand is domestically, the corporation is experiencing explosive international growth. How Tupperware reaches, inspires and challenges a worldwide team has applications to our work across the Goodwill network. Attendees will learn how this dynamic organization uses and reflects its core values to accomplish its purpose to “inspire women to cultivate the confidence they need to enrich their lives, nourish their families, and fuel communities around the world.”
Goodwill CEOs come together for the business session of the AMCOE, which will include votes for new members of the COE Executive Council and 2018–2019 Executive Council Officers, recognition of new CEOs and new alumni, and other discussion among the COE.
 |
12:30 pm - 1:45 pm
General Session Luncheon
Reaching for the Stars - One Goal at a Time Kelvin Manning, Associate Director, John F. Kennedy Space Center
|
For nearly 60 years, NASA has captured the imagination of the world. When we think of what Collins and Porras called “Big Hairy Audacious Goals,” NASA has set the bar. NASA Associate Director Kelvin Manning will share the latest as our nation plans a return to the moon and a mission to Mars. The exquisite operational planning for these goals can provide lessons learned to all leaders. The unifying and inspiring vision of NASA holds lessons that bear on our responsibilities to motivate our team members to achieve personal and organizational goals at the highest level.
Tuesday, February 13
The new administration and Congress now have a year under their belts. John Colbert of Capitol Hill Partners will provide an inside-the-beltway update on what evolving priorities mean for the Goodwill public policy agenda and how Goodwill can effectively engage in the process. This will include new information on where we have strong relationships with lawmakers and how we can leverage those relationships going forward. Finally, hear from a panel of your peers, who will share their legislative successes.
