Sightlines Insights Summit '17
Frequently Asked Questions (FAQ)


What is Sightlines Insights Summit '17 and how is it different from other conferences?

This is an event tailored specifically for Sightlines members to promote interaction, encourage discussion on facilities-related topics, and inspire new ways to use institutional knowledge to make impactful data-driven decisions.

Unlike other facilities management events, Insights Summit appeals to both facilities management professionals and financial officers, encouraging both groups to develop strategies that can be articulated from the boiler room to the boardroom. Our members make up a large contingent of the speakers at Insights Summit, freely sharing their knowledge and providing their peers with actionable takeaways to put in place at their own institutions.

Who is invited and who attends?

Insights Summit '17 was created to bring high-level facilities and finance personnel from Sightlines member schools together. Therefore, we encourage the attendance of representatives from both finance and facilities departments.


What will my days look like?

Onsite registration opens Monday, November 13 at 12:00PM, followed by a welcome reception that evening. A full-day of programming will occur on Tuesday, November 14 followed by a half-day of additional content on Wednesday, November 15. The agenda will consist of general session programming, keynote speakers, and breakout sessions. Content is tailored to institutions of varying types and sizes. Click here for a look at the actual agenda.

What will conference content contain?

Conference programming is designed to foster collaboration among members and respond to challenges Sightlines members experience on campus on a daily basis. Content will primarily be presented by members with Sightlines experts serving as moderators. The goal of each session is to offer action-oriented, transformational interactions and discussions between the presenters and the audience. Click here for a close-up view of session content.



What is the cost?

Registration for Insights Summit '17 is $449.00. This price includes Welcome Reception, on-site meals (breakfast, lunch, breaks) on Tuesday and Wednesday, admission to our Tuesday night dinner event aboard the USS Yorktown, and access to all sessions. Attendees are responsible for their own hotel & travel costs.

Is there Early Bird pricing?

Yes. Take advantage of the discounted fee of $399.00 by registering prior to Friday, June 30, 2017 (8:00PM EST/5:00PM PST). Early bird pricing has expired.

How do I pay?

Credit cards (Visas, MasterCard, American Express) and checks are accepted through our online registration portal. To pay by check, please print your invoice and mail it along with payment made out to Sightlines to:

Sightlines Insights Summit 2017
405 Church Street
Guilford, CT 06437

A confirmation email will be sent upon receipt to verify payment.

What is the cancellation policy?

Registrant requests for refunds must be submitted in writing to Sightlines by mail or email to Cancellations postmarked or received on or before August 31, 2017 are entitled to a full refund. Cancellations made on and between September 1 and September 30, 2017 will incur a $50 cancellation fee. No refunds will be granted for cancellations made on or after October 1, 2017.

When does registration close?

Registration for Insights Summit '17 will close at 8pm EST on Friday, November 3, 2017.

Can I send a substitute?

Substitutions for registered attendees is allowed at any time as long as request is received in writing prior to the event. Email name of the registrant and substitute attendee's name and contact information to

Can I bring a guest or family member?

Guests or family members are welcome to attend Monday night's welcome reception. Additionally, there is very limited space for non-registered attendees at Tuesday night's dinner aboard the USS Yorktown for a fee of $75. This fee will be collected at the time of registration.

Attendance at all other meeting events is open only to registered Sightlines Insights Summit attendees. However, Charleston has many activities suitable for a guest, spouse, or family member. Please see our Venue page for more information.


Where is the event being held?

Insights Summit '17 is being held at the Charleston Marriott in beautiful Charleston, South Carolina. Overlooking the Ashley River, the hotel offers easy access to historic downtown Charleston, the old city market, local area beaches, great dining, and entertainment. The hotel offers luxurious hotel amenities including high-speed wireless internet, shuttle service to the historic district, and state of the art business and fitness centers.

Is there a special room rate?

Yes, the Charleston Marriott is offering a special rate of $174 per night (plus taxes). For phone reservations, call (800) 228-9290 or (843) 723-3000 and mention Sightlines "Insights Summit 2017". Special Insights rate and room block expires on October 20, 2017. Rooms can also be booked online here.

Is there parking at the hotel?

Yes, Insights Summit attendees will receive complimentary self-parking and a $10/day valet parking option.

What is the closest airport?

Charleston International Airport (CHS) is 12 miles from the Charleston Marriott. For information on carriers service at CHS, please click here. We recommend shuttle services, ride-share programs or taxis to get from the airport to the venue.

How do I get back to the airport?

Sightlines will be providing complimentary transportation to Charleston International Airport on Wednesday, November 15th following the conclusion of the program. Buses will depart the Charleston Marriott at 12:45pm, 2:15pm, and 3:45pm. Please plan to arrive at the pick up location 15 minutes in advance to board.


Can I get credit for attending the Summit?

You can use your attendance at the Summit to earn 15 APPA units towards your CEFP recertification. (To recertify you need 120 APPA united during a 4-year cycle). All attendees will be presented with a certificate upon completion of the Summit which can be used to apply for units. (For more information on APPA recertification go to:

What if I have special dietary needs and/or food allergies?

You will have a chance to note these requirements during the registration process. Please be specific if necessary.

Have another question regarding the Insights Summit?

General questions about the conference can be addressed to anyone on your Sightlines team. Specific questions regarding conference logistics or arrangements can be addressed to the conference team at