| 11/11/2020 | ||||||
 12 h 00 - 12 h 10 | I.1. Opening address Dr. Kunio MIKURIYA, Secretary General, World Customs Organization (WCO) | |||||
| Topic I - Key technological challenges and opportunities in the times of the crisis This high-level session aims to gain a better understanding of the impact of the COVID-19 pandemic on Customs and to explore how technologies can mitigate the associated risks in similar crisis situations. | |||||
| 12 h 10 - 13 h 00 | I.2. High-level round table Moderator Dr. Kunio MIKURIYA, Secretary General, World Customs Organization (WCO) Mr. John DENTON, Secretary General, International Chamber of Commerce (ICC) Mr. Ahmed AL KHALIFA, Acting Chairperson of WCO Council and President of Customs, Bahrein Ms. Rosine UWAMARIYA, Commissioner for Customs Services Department, Revenue Authority, Rwanda Ms. Carol WEST, President & CEO, Canadian Society of Customs Brokers (CSCB) and Secretary, International Federation of Customs Brokers Associations (IFCBA) Mr. Michael OUTRAM APM, Commissioner, Australian Border Force | |||||
| 13 h 00 - 13 h 05 | Video break | |||||
| Topic I (continued) with new speakers and format Moderator Mr. Frank HEIJMANN, Head of Trade Relations, Customs Administration of the Netherlands | |||||
| 13 h 05 - 13 h 15 | I.3. One-on-one interview Mr. Jonathan FLEMING, President S2 Global, Rapiscan systems - AS&E - S2 Global | |||||
| 13 h 15 - 13 h 25 | I.4. One-on-one interview Mr. Bonggyu CHAE, Director of Multilateral cooperation division, Korea Customs Service | |||||
| 13 h 25 - 13 h 35 | I.5. One-on-one interview Ms. Erica Chavez CASTILLO, Industry Director, Microsoft LATAM | |||||
| 13 h 35 - 13 h 45 | I.6. One-on-one interview Dr. Zhiqiang CHEN, CEO, President and Chairman of NUCTECH | |||||
| 15 h 45 - 13 h 50 | Video break | |||||
| Topic II - Inspection equipment and officers safety Social distancing has been the most important way of ensuring that Customs officers, as well as customers, are safe and protected during the pandemic. This session will look into how non-intrusive inspection has been used in this context, how Customs have enhanced the use of drones to contribute to the newly established safety measures, what is the future of passenger controls, among other interesting questions. | |||||
| 13 h 50 - 14 h 50 | II.1. Panel discussion Moderator Mr. Wil van HEESWIJK, Policy Officer- Customs Detection and Control equipment, DG TAXUD, European Commission Mr. Abel KAGUMIRE, Commissioner Customs, Uganda Revenue Authority (URA) Eng. Adel Obaid ALSUWAIDI, Director, Technical Support Department, Dubai Customs Ms. Melissa ODEGAARD, Director Marketing, S2 Global Dr. Toni MÄNNISTÖ, Head of Research, Cross-border Research Association (CBRA) | |||||
| 12/11/2020 | ||||||
| Topic III - Electronic services and paperless trade Social distancing requirements during COVID-19 have prompted Customs and the business to rely more on available solutions such as single window and electronic payment, as well as to strive for new technological solutions. What are the opportunities for using artificial intelligence, blockchain, IoT and other technologies? | |||||
| 12 h 00 - 13 h 10 | III.1. Panel discussion Moderator Mr. Satya SP SAHU, Senior Trade Facilitation Specialist, World Bank Group Ms. Marilú LLERENA, Deputy National Superintendent of Customs, SUNAT Peru Mr. Norbert KOUWENHOVEN, TradeLens, Authorities Leader, IBM Ms. Meera KUMAR, VP, Portall Ms. Valentina ION, Director Business Strategy, Microsoft Global Mr. Solomon RAJ, Product Director, GeTS / CrimsonLogic | |||||
| 13 h 10 - 13 h 15 | Video break | |||||
| Topic III (continued) with new speakers Moderator Mr. Gordon WRIGHT, Head Cargo Border Management, International Air Transport Association (IATA) | |||||
| 13 h 15 - 13 h 25 | III.2. One-on-one interview Mr. Charles Inoussa SACCA BOCO, Director General, Benin Customs | |||||
| 13 h 25 - 13 h 35 | III.3. One-on-one interview Ms. Mar Chao LOPEZ, Commercial Director, Valencia Port, Spain | |||||
| 13 h 35 - 13 h 45 | III.4. One-on-one interview Mr. Sergio Garcia da S ALENCAR, Customs Operational Coordinator at Special Secretariat of the Federal Revenue, Brazil | |||||
| 13 h 45 - 13 h 55 | III.5. One-on-one interview Ms. Gordana VIDANOVIĆ, Counselor – Customs, Mission of the Republic of Serbia to the EU | |||||
| 13 h 55 - 14 h 00 | Video break | |||||
| Topic IV - E-Commerce As a result of COVID-19, customers have become more reliant on e-commerce, which has resulted in further increases in electronic trade volumes, a trend which is expected to continue even after the pandemic. This session aims to better understand how this development has affected Customs and what have been the solutions implemented. | |||||
| 14 h 00 - 15 h 00 | IV.1. Panel discussion Moderator Ms. Marianne ROWDEN, President and CEO, American Association of Exporters and Importers (AAEI) Mr. Mike LEAHY, Director General, Transformation, Planning and Projects, Canada Border Services Agency (CBSA) Mr. Dietmar JOST, Customs and Security Advisor, Global Express Association (GEA) Mr. Noor ADAN, Supply Chain Coordinator, Universal Postal Union (UPU) | |||||
| 13/11/2020 | ||||||
| Topic V – Teleworking: implications for Customs and border authorities For many administrations working from home is a novelty. What have been the challenges and the benefits identified and how are Customs planning to work in the future? | |||||
| 12 h 00 - 13 h 00 | V.1. Round table Moderator Mr. Ricardo TREVINO CHAPA, Deputy Secretary General , World Customs Organization (WCO) Mr. Joshua POLCHAR, Foresight Unit OECD Ms. Andrea BRIGHT, Assistant Commissioner, Officer of Human Resources Management , United States Customs and Border Protection Ms. Malin HASSEL, ICT Educator, Customs Administration, Sweden Ms. Ronke Olajumoke OLUBIYI, Deputy Comptroller General, Nigeria Customs Service | |||||
| 13 h 00 - 13 h 05 | Video break | |||||
| Topic V (continued) with new speakers and format Moderator Mr. Chris Thibedeau, Chief Executive Officer, TTEK Inc. | |||||
| 13 h 05 - 13 h 15 | V.2. One-on-one interview Mr. Vivekanand RAMBURUN, Director, Customs, Mauritius Revenue Authority, Mauritius | |||||
| 13 h 15 - 13 h 25 | V.3. One-on-one interview Mr. Nigel MOORE, Consultant, Lead of CAREC Advance Transit System (CATS), Asian Development Bank | |||||
| 13 h 25 - 13 h 35 | V.4. One-on-one interview Ms. Maria Rosaria CECCARELLI, Chief, Trade Facilitation Section, Economic Cooperation and Trade Division, United Nations Economic Commission for Europe (UNECE) | |||||
| 13 h 35 - 13 h 45 | V.5. One-on-one interview Ms. Tayra Ivonne BARSALLO Z., Director General of the National Customs Authority, Panama | |||||
| 13 h 45 - 13 h 50 | Video break | |||||
| Topic VI - How to build resilience for the future | |||||
| 13 h 50 - 14 h 50 | VI.1. High-level round table Moderator Mr. John Edwin MEIN, Chairperson of the WCO Private Sector Consultative Group, (PSCG) Mr. Chuan KANG, Director General for Science and Technology , China Customs Mr. Samy ZAYANI, Executive Director, WebbFontaine Mr. Agus SUDARMADI, Director of Customs and Excise Information and Technology, Indonesia Customs Mr. Tom ISHERWOOD, Partner, McKinsey & Company Ms. Colette HERCHER, President, Central Customs Authority of Germany | |||||
| 14 h 50 - 15 h 00 | Closing address | |||||
| 14 h 50 - 15 h 00 | VII.1. Wrap-up Mr. Pranab Kumar DAS, Director Compliance and Facilitation, World Customs Organization (WCO) | |||||
| Webinar facilitators Ms. Milena BUDIMIROVIC, Senior Technical Officer, Procedures and Facilitation, World Customs Organization (WCO) Ms. Vyara FILIPOVA, Technical Attaché, Procedures and Facilitation, World Customs Organization (WCO) | |||||
