Introduction by the Secretary General

Opening address

       · Dr. Kunio Mikuriya, Secretary General, WCO

Topic I - Key technological challenges and opportunities in times of crisis  

High-level round table

 Moderator:

       · Dr. Kunio Mikuriya, Secretary General, WCO

 Speakers:

       · Mr. John DENTON, Secretary General, International Chamber of Commerce (ICC)

       · Mr. Ahmed AL KHALIFA, Acting Chairperson of WCO Council and President of Customs, Bahrein

       · Ms. Rosine UWAMARIYA, Commissioner for Customs Services Department, Revenue Authority, Rwanda

       · Ms. Carol WEST, President & CEO, Canadian Society of Customs Brokers (CSCB) and Secretary, International Federation of Customs Brokers Associations (IFCBA)

       · Mr. Michael OUTRAM APM, Commissioner, Australian Border Force

Topic I (continued) with new speakers and format

Moderator:  Mr. Fraink Heijmann, Head, Trade Relations, Customs Administration of the Netherlands

One-on-one interview

       · Mr. Jonathan FLEMING, President S2 Global, Rapiscan systems - AS&E - S2 Global

One-on-one interview

       · Mr. Bonggyu CHAE, Director of Multilateral cooperation division, Korea Customs Service

One-on-one interview

       · Ms. Erica Chavez CASTILLO, Industry Director, Microsoft LATAM

One-on-one interview

       · Dr. Zhiqiang CHEN, CEO, President and Chairman of Nuctech

Topic II - Inspection equipment and officers safety

Panel discussion

Moderator:

       · Mr. Wil van Heeswijk, Policy Officer- Customs Detection and Control equipment, DG TAXUD, European Commission

Speakers:

       · Mr. Abel KaguMiRe, Commissioner Customs, Uganda Revenue Authority (URA) See presentation

       · Eng. Adel Obaid Al suwaidi, Director, Technical Support Department, Dubai Customs See presentation

       · Ms. Melissa Odegaard, Director Marketing, S2 Global See presentation

       · Mr. Toni Männistö, Head of Research, Cross Border Research Association (CBRA) See presentation

Topic III - Electronic services and paperless trade

Panel discussion

Moderator:

       · Mr. Satya SP SAHU, Senior Trade Facilitation Specialist, World Bank Group

Speakers:

       · Mrs. Marilú LLERENA, Deputy National Superintendent of Customs, SUNAT Peru See presentation

       · Mr. Norbert Kouwenhoven,

TradeLens, Authorities Leader, IBM See presentation

       · Ms. Meera KUMAR, VP, Portall See presentation

       · Ms. Valentina ION, Director Business Strategy, Microsoft Global See presentation

       · Mr. Solomon RAJ, Product Director, GeTS and Assistant CEO, CrimsonLogic See presentation

Topic III (continued) with new speakers

Moderator: Mr. Gordon Wright, Head, Cargo Border Management, International Air Transport Association (IATA)

One-on-one interview

       · Mr. Charles Inoussa SACCA BOCO, Director General, Benin Customs

One-on-one interview

       · Ms. Mar Chao LOPEZ, Commercial Director, Valencia Port, Spain See presentation

One-on-one interview

       · Mr. Sergio Garcia da S ALENCAR, Customs Operational Coordinator at Special Secretariat of the Federal Revenue, Brazil

One-on-one interview

       · Ms. Gordana Vidanović, Counselor – Customs, Mission of the Republic of Serbia to the EU

Topic IV - E-Commerce

Panel discussion

Moderator:

       · Ms. Marianne Rowden, President and CEO, American Association of Exporters and Importers (AAEI) See presentation

Speakers:

       · Mr. Mike Leahy, Director General, Transformation, Planning and Projects, Canada Border Services Agency (CBSA) See presentation

       · Mr. Dietmar Jost, Customs and Security Advisor, Global Express Association (GEA) See presentation

       · Mr. Noor Adan, Supply Chain Coordinator, Universal Postal Union (UPU) See presentation

Topic V – Teleworking: implications  for Customs and border authorities

Round table

Moderator:

       · Mr. Ricardo Treviño Chapa, Deputy Secretary General, WCO

Speakers:

       · Mr. Joshua POLCHAR, Foresight Unit, OECD

       · Ms. Andrea BRIGHT, Assistant Commissioner, Officer of Human Resources Management, United States Customs and Border Protection

       · Ms. Malin HASSEL, ICT Educator, Customs Administration, Sweden

       · Mrs. Ronke Olajumoke OLUBIYI, Deputy Comptroller General, Nigeria Customs Service

Topic V (continued) with new speakers and format

Moderator:

One-on-one interview

Mr. Charansingh Dabeesing, Section Head, CMS/IT, Customs Department, Mauritius Revenue Authority, Mauritius

One-on-one interview

       · Mr. Nigel Moore, Consultant, Lead of CAREC Advance Transit System (CATS), Asian Development Bank

One-on-one interview

       · Ms. Maria Rosaria Ceccarelli, Chief, Trade Facilitation Section, Economic Cooperation and Trade Division, United Nations Economic Commission for Europe (UNECE)

One-on-one interview

       · Ms. Tayra BARSALLO, Director General of the National Customs Authority, Panama

Topic VI - How to build resilience for the future

High-level round table

Moderator:

       · Mr. John Mein, Chairperson of the WCO Private Sector Consultative Group (PSCG)

Speakers:

       · Ms. Colette HERCHER, President, Central Customs Authority of Germany

       · Mr. KANG Chuan, Director General for Science and Technology, China Customs

       · Mr. Samy Zayani, Executive Director, WebbFontaine

       · Mr. Agus SUDARMADI, Director of Customs and Excise Information and Technology, Indonesia Customs

       · Mr. Tom Isherwood, Partner, McKinsey & Company

Wrap-up

Closing address

       · Mr. Pranab Kumar DAS, Director Compliance and Facilitation, WCO