Donna Cutting, CSP
Donna Cutting, CSP is the author of two books on customer service, including “501 Ways to Roll Out the Red Carpet: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Leave a Lasting Impression.” As the founder and CEO of Red Carpet Learning Systems, Inc., she and her team help organizational leaders engage their team members to deliver extraordinary customer experiences. Also a comedic stage actress, Donna is an in-demand keynote presenter, providing high-energy, fun and interactive programs for a wide variety of audiences. She lives in Asheville, NC with her husband, Jim and their rescue dogs Moxie and Tonks!
Judy Kay Mausolf
Judy Kay Mausolf, owner and president of Practice Solutions Inc, is a dental practice management coach, speaker and author. She coaches dental teams who want to be better leaders, work together better, deliver service with more passion and fun and ultimately grow their practice.
She does this by developing leadership, broadening mindsets, elevating attitude, strengthening communication and developing skills to build happy, healthy and high performing doctor/team/patient relationships!
Judy Kay is Past President, National Speakers Association Minnesota Chapter, a member of the National Speakers Association, Academy of Dental Management Consultants, and Director of Sponsoring Partners for the Speaking Consulting Network. She is author of two books; TA-DAH! Get Happy in 5 Seconds or Less and Rise & Shine; An Evolutionary Journey to Get Out of Your Way and On Your Way to Success, and a contributing author for many dental publications.
Virginia Moore
As a graduate of the ADA KEMP (American Dental Association, Kellogg School Executive Management Program for Dentists), Virginia has positively impacted the business aspects of dental practices throughout the United States.
As a speaker, Virginia has been invited back for repeat engagements on the top dental meetings in the U.S. and has spoken at meetings in the Middle East and Asia.
Virginia holds membership in the National Speaker’s Association, and is a member and Past-President of Academy of Dental Management Consultants.
As an author, Virginia was invited by the ADA to be one of 10 leading dental experts to contribute to the 2014 publication, “The ADA Practical Guide to Expert Business Strategies”. She is also the author of two essential training guides and co-author of 8 books on practice management, as well as a contributor to many dental publications. Virginia has shared her knowledge across a number of subjects that impact the success of dental practices.
Virginia co-founded with Debbie Castagna of Castagna Coaching, the well-respected The Practice Source and The Consulting U, companies dedicated to providing training for those interested in enhancing or developing their own dental practices and/or consulting skills.
David Rice, DDS
Dr. Rice was born and raised in Western New York and graduated from the State University of New York at Buffalo School of Dental Medicine with honors. He completed his postgraduate training in 1995 at the Allegheny General Hospital in Pittsburgh, Pennsylvania.
Because continuing education is of the utmost importance to Dr. Rice, he has furthered his studies over the past years with an emphasis on restorative, cosmetic, and implant dentistry at the world-renowned Pankey Institute and Dawson Center. He is one of only two Western New York graduates of the Pacific Aesthetic Continuum who have a special interest in cosmetic dentistry.
In addition to maintaining his private practice, Dr. Rice holds a position in the Restorative Department of the State University of New York Buffalo School of Dental Medicine. He also lectures nationally to his peers on cosmetic and restorative dentistry. Dr. Rice is an active member of the American Academy of Cosmetic Dentistry, American Dental Association Eighth District Dental Society, and Erie County Dental Society.
Dr. Rice consults other practices across the nation and is the founder of Dental Success Center of America.
William Simon, DMD
Dr. Simon has been a practicing dentist for over 25 years. He graduated from the University of Illinois at Champaign Urbana in 1979, with a B.S. degree in Biology, and received his Doctor of Dental Medicine (D.M.D) degree from Southern Illinois University in 1983. Dr. Simon is a member of the American Dental Society, the Illinois State Dental Society, the Chicago Dental Society and the Academy of General Dentistry. He currently serves on the Illinois State Dental Society’s Committee of Access to Care and Committee for Medicaid Reform. Along with regular participation in continuing education classes and programs, he has lectured and consulted on a number of topics in the dental field. He is also fluent in Spanish.
Dr. Simon volunteers his time to charitable causes including the Illinois Foundation of Dentistry for the Handicapped, The Marjorie Kovler Center for victims of political torture and the Old Irving Park free health clinic. He also volunteers his time to mentor dental students and offers various internship and externship programs in his practice. He is a founding board member and current Vice President of the Greater Avondale Chamber of Commerce.
Christine Taxin
Christine Taxin is the founder and president of Links2Success, a practice management consulting company to the dental and medical fields. Prior to starting her own consulting company Ms. Taxin served as an administrator of a critical care department at Mt. Sinai Hospital in New York City and managed an extensive multi-specialty dental practice in New York. With over 25 years’ experience as a practice management professional she now provides private practice consulting services, delivers continuing education seminars for dental and medical professionals and serves as an adjunct professor at the New York University (NYU) Dental School and Resident Programs for Maimonides Hospital.
Ms. Taxin is passionate about helping dental practices reach their highest potential and increase their profitability. In her consulting work she focuses on helping practices strengthen their communication skills, their ability to work as a team and their capacity to set goals. She helps team members develop their latent strengths and improve their effectiveness and job performance. Ms. Taxin’s specialties are creating highly efficient administrative systems, consulting on valuable internal and external marketing efforts, providing strategies for successful financial planning and educating practices on advanced dental and medical billing techniques.
Anastasia Turchetta, RDH
Anastasia brings clarity to oral health message to audiences all across the country. A dental hygienist for 28 years, she has been recognized as one of the Top 25 Women in Dentistry. Her brand, America’s Dental Hygienist, connects consumers and dental professionals on various social media platforms, speaking programs and published articles. Her motto & message for dental teams is to: “Take what you learn & make a difference with it!”
Rachel Wall, RDH
As founder of Inspired Hygiene, Rachel Wall, RDH, BS serves the dental community as a hygiene consultant and speaker. Passionate about service, Rachel coaches dental teams to build highly productive hygiene departments by creating and implementing systems for high quality periodontal care, enrolling restorative care through hygiene and managing the logistics of a high performance hygiene department.
In addition to private coaching, Rachel draws from her 20-plus years of experience as a hygienist and practice administrator to deliver to-the-point clinical articles and speaking programs. She has spoken for numerous groups and events, including RDH Under One Roof and the AACD Annual Session. Rachel has written for, and been featured in, numerous industry journals including Dentistry Today, Progressive Dentist, RDH, and Hygienetown. She recently received the 2012 Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator”.
Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems.
Currently she is the Insurance Editor for Dental Product Reports magazine and a contributor to Dr. Bicuspid. Teresa serves a founding Trustee for the auxiliary-learning focused The DALE Foundation. She is a member of the Association of Certified Fraud Examiners, Academy of Dental Management Consultants, and the National Speakers Association. She is a proud Lifetime member and Fellow of the American Association of Dental Office Management and is the host of their popular Virtual Study Club.
She was recently named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized as a Leader in Consulting by Dentistry Today. Teresa received her Master’s Degree in Healthcare Management from Marymount University.
Natasha Khurana, DDS
Dr. Khurana is a Diplomate of the American Board of Pediatric Dentistry. She earned her dental degree from the University of Maryland and attended New York University’s College of Dentistry for her specialty training. At NYU, Dr. Khurana supervised undergraduate dental students and provided treatment in complex cases involving patients with special needs.
To this day, she maintains a profound interest in her work with children and adults who have rare health conditions, syndromes and genetic disorders. She enthusiastically collaborates with other dental and medical specialists, including occupational and speech therapists, to ensure that every patient receives the best comprehensive care possible.
Terryl Propper, DDS, MS
Dr. Propper is the senior partner at Endodontic Associates in Nashville, TN. She was only the second female President of the Nashville Dental Society (NDS) in 50 years, serving as President in 2001. She has been very active in the NDS as well as the Tennessee Dental Association (TDA). She currently serves on the TDA Board of Trustees as the Trustee from Middle Tennessee, she previously served as VP of Middle Tennessee.
Dr. Propper is the current President of the American Association of Endodontists (AAE) and has served on the Board of Trustees. Dr. Propper received the prestigious AAE President’s Award in 2009 for outstanding service to the profession. She also was honored with the Spirit of Service Award for her work with the Interfaith Dental Clinic. Dr. Propper has been the recipient of the NDS Richard Sullivan Award and the TDA Fellowship Award. She received a citation for receiving 80 hours of continuing education in one cycle from the TDA in 2013. Dr. Propper has served as a Delegate to the American Dental Association’s House of Delegates as well as to the Tennessee Dental Association’s House of Delegates. Dr. Propper has also served as Chairman of the Board of the Interfaith Dental Clinic and has taken an active part in sustaining the Clinic’s mission.
Monique Barbour, FAADOM
As the Office Manager at Sporting Smiles Pediatric Dentistry & Family Orthodontics in Gainesville, VA, Monique helped launch the practice and since the beginning has aimed to establish a strong relationship with patients and their families. The most rewarding part of her career is the ability to find financial solutions for those patients with treatment needs but who are faced with monetary hardships. Being a Fellow of the AADOM, Monique continues to educate herself on the most recent changes in insurance so our families don’t have to worry about finances and can instead focus on the most important part of the Sporting Smiles experience – the children!
Monique earned a Bachelor of Arts degree in Elementary Education with a minor in Psychology from Virginia Commonwealth University. In her spare time, Monique enjoys singing at many different events, playing and watching sports, working out and most importantly spending time with her family.
Lynda Davenport, FAADOM
Lynda Davenport, R.D.A. has been employed by Endodontic Associates in Nashville, TN for 15 years. She is the Practice Manager for the 30 employees which includes 8 endodontists practicing at 3 locations.
Prior to this, she was the president of International Abrasives, a manufacturing company, for 8 years before starting a construction business. After 7 years in the contracting business, she closed the business and began her career in the dental industry.
Lynda worked on the Annual Session Planning Committee of the AAE for 7 years to help create the Professional Staff sessions and activities. She is a lifetime member of AADOM and President of the Focus on Excellence Study Club – an AADOM Approved Chapter.
Tom Clark
Tom is the founder of Social Dental - A social media marketing company for dentistry. Born into a family of dentists, he understands the marketing challenges of a dental practice. You don’t want to miss this opportunity to acquire tools necessary to become a champion at social media.
Paul Edwards
Paul Edwards is the CEO and co-founder of CEDR HR Solutions, the premier provider of custom employee handbooks and on-demand HR support for dental practices of all sizes and specialties across the United States.
With over 25 years of experience as a manager and business owner, Paul is well-known throughout the dental community for his expertise in the HR issues that impact dental practices. He specializes in helping dentists and their office managers successfully handle employee issues and safely navigate the complex and ever-changing employment and labor law landscape.
Paul is a featured writer for The Profitable Dentist, Dentistry IQ and Dentaltown, and regularly speaks at dental seminars, conferences and CE courses across the country, including the Greater New York Dental Meeting, Yankee Dental Conference, AADOM, DOCS Education and more.
Fred Joyal
Fred Joyal is author of the bestselling book, “Everything is Marketing: the Ultimate Strategy for Dental Practice Growth” and a new book “Becoming Remarkable.” As the founder of 1-800-DENTIST, Fred has worked for 30 years in dental consumer marketing. He has also worked directly with hundreds of the most successful dental practices in the country.
Lisa Marie Spradley, FAADOM
Lisa Marie Spradley, FAADOM, the Front Desk Lady, has worked in the dental front office for 20 years and understands the struggle to put the patient’s needs first while still taking care of the business of the front office. As a consultant and speaker, she trains the dental team to focus on the patient which leads to more production and increases in-office referrals. Lisa is a published author having written articles for leading industry publications such as Dentistry IQ, AADOM Observer, and the AGD Impact. She is an active member and Fellow of the American Association of Dental Office Managers (AADOM), and in 2014 she was named the AADOM Office Manager of the Year. In 2015 she was honored to be named one of the Top 25 Women in Dentistry by Dental Products Report magazine.
David Schwab, Ph.D.
Dr. David Schwab is an internationally known seminar speaker and practice management consultant who works exclusively with fee-for-service dental professionals whose practices are focused on cosmetic, restorative, and implant dentistry. He has previously served as Director of Marketing for the American Dental Association and as Execute Director of the American College of Prosthodontists. Dr. Schwab’s practice management and marketing articles have appeared in numerous publications.
Tim Twigg
As the President of Bent Ericksen & Associates and CRC, Inc., Tim brings over 30 years of practice management and business consulting experience and knowledge specifically in the healthcare field. Tim is also one of the founding partners of HygieneFusion.
Tim has authored a 100-page workbook/audio program, contributed to two practice management books and is a published author of articles for many major healthcare journals and currently co-authors a regular column in Dental Economics entitled: “Focus on Human Resources”. Tim has presented seminars nationally on Leadership, Practice Management, Human Resources, and Employment Law Compliance.
Bradley W. Willis, DMD
Bradley W. Willis, DMD, is a graduate of the University Of Alabama School Of Dentistry. In 1992, he began the process of creating and designing his dental practice from scratch. From the very beginning, he was fascinated with the idea of using technology to make his practice not only appealing to patients, but efficient and profitable as well. As dental technology has evolved, so has his view on how to utilize these tools to improve patient care and better manage his practice. Having transformed his office into a paperless business, while adding clinical technology such as CEREC, Cone Beam and Digital Radiography, he welcomes to opportunity to share with others about the successes and obstacles associated with his journey.
Shannon Mackey
Shannon Mackey is the co-founder and Marketing Maven of Roadside Dental Marketing, a leading provider of websites and marketing for the top dentists throughout the country. With more than 20 years of real-world experience in high-performing practices, her energetic love of marketing is a driving force behind Roadside’s practical solutions for busy dental practices.
Google makes approximately 500-600 changes to its algorithm each year, which means the realm of online marketing never sits still - and neither does Shannon. Shannon coaches and trains top multi-disciplinary practices to implement simple, step-by-step strategies that result in increased new patients, referrals, reviews, and rankings. Her infectious enthusiasm and out-of-the-box approach have led Roadside to the top of the dental website design and marketing field.
Angela Byrnes
Angela Byrnes is the Director of Client Services for Roadside Dental Marketing and is obsessed with practical and efficient solutions that exceed client goals. Before Roadside, Angela devoted more than 23 years to the dental industry. She led high production at multi-doctor practices, managed offices, and was a dental assistant. Eventually, she honed in her passion for practice management and consulting, and naturally gravitated toward Roadside due to its specialization in dental marketing
In just three years with Roadside, Angela has helped transcend all previous profit margins at rates her clients have never thought possible. She problem-solves intimidating challenges (such as getting a dental team to view marketing as part of their job) with interactive, easy, and rewarding action plans. Simply put, Angela loves to share her marketing knowledge, tools, and expertise to help dentists grow their practices!
