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Event Details

Conference Help Line

A TEAM Polycom Registration Help Line is in place to assist you with any questions you have concerning the registration process or accommodation. This support function can be contacted at +1 866-747-6272 (Toll-Free) and +1 515-326-3214 (International) Monday to Friday from 8:00 a.m. to 5:00 p.m. U.S. Pacific Time zone, or email registration@teampolycom2016.com.

Polycom Employees, please refer to the Employee FAQ Page regarding company travel, accommodation and expense policies prior to registering.

Conference Delegate Fees

TEAM Polycom consistently received rave reviews from our global network of partners for being a worthwhile investment, and was cited as invaluable for identifying ways to increase revenue. In 2016, we will continue with a Global Delegate Fee representing an equitable approach for all attendees. Delegate fees will be as follows:

Early Bird Delegate Fee (September 8 – November 20, 2015): USD$1250 - EXPIRED
Regular Delegate Fee (November 21, 2015 – December 11, 2015): USD$1750

*This promotion is available on a first come, first serve basis and will expire when available quantities are exhausted or will expire at midnight Pacific Time on November 20th, 2015, whichever arrives first. Register early to take advantage of this limited time offer. Offer limited to one per company.

The Conference Delegate fee includes all conference materials, breakfasts, lunches, dinners and entertainment at our special evening events. Partners are responsible for covering all other expenses associated with conference attendance, including air travel, hotel accommodation, personal recreational activities, evening guest passes, ground transportation, and meals outside of those listed on the agenda. If using a credit card when you register, your card will be charged upon submission of your registration.

Please engage with your Channel Business Manager if you have any questions regarding the delegate fees.

Check and wire payments must be sent to the company and address listed below. Please be sure to include the invoice number and the attendee's name on the check or money wire to ensure the payment is credited properly.

Check Payments
Make check payable to ITA Group c/o TEAM Polycom and include a copy of this invoice with your payment. IMPORTANT: Please reference the attendee name and #2P51Y3 on your check for billing purposes. Mail or overnight check to: 

ITA Group, c/o TEAM Polycom 
350 Sansome Street, Suite 220 
San Francisco, CA 94104, United States

Wire Payments
Please send to:
Wells Fargo Bank
420 Montgomery Street, San Francisco, CA 94104
Routing (ABA) Number: 121000248
Account Number: 3002181304
Account Name: ITAGroup, Inc.

IMPORTANT! Please Note: For Partners who choose to pay by check or wire transfer, the payment must be received within 14 days of Early Bird closing and prior to December 4, 2015. If payments aren't received by December 4, 2015 you may lose your early bird registration rate. Regular registration must be paid by December 11, 2015. If payments aren't received by the registration closure date, you will risk registration cancellation.

Registration Closure

The deadline for Polycom Employees to register for the conference is Friday, November 20, 2015 by end of day Pacific Time.

The deadline for Polycom Partners to register for the conference is Friday, December 11, 2015 by end of day Pacific Time.

After the final deadline, hotel rooms will be offered only based on availability and at prevailing rates.


Immediately upon submission, you will receive a registration confirmation email. Please keep a copy for your records as it is also your receipt if paying via credit card. You will be able to access your registration details and make changes by using the link on your registration confirmation email.
By Friday, December 18, 2015, you will receive a final confirmation email that will include your hotel reservation confirmation number.

Cancellation Policy for Hotel or Conference Registration

Cancellation of a hotel room reservation after the registration deadline of Friday, November 20, 2015 for Polycom Employees and Friday, December 11, 2015 for Polycom Partners may result in a charge to your credit card equal to one night's accommodation plus tax.

Conference registrations cancelled as per the Registration Cancellation Policy below will receive a refund for Conference Delegate Fees within 14 days.

Registration Cancellation Policy

Cancelled before November 20, 2015 – full refund
Cancelled on or after November 20, 2015 and before December 11, 2015 – Registration Fee Paid less $500 cancellation fee
Cancelled on or after December 11, 2015 – No refund

Promotional Codes

If a cancellation is received from a full price attendee which has been used to secure a promotional discount for another attendee, then the attendee who initially received the promotional discount will then be charged the full fee.

All cancellations must be made in writing via email to registration@teampolycom2016.com

Attendees are welcome to send a substitute attendee at no additional charge if they forward Polycom written notification no later than Friday, January 8, 2016.

Conference Delegate Fees may be refunded if proof of visa rejection or serious medical issue is sent to registration@teampolycom2016.com by January 18, 2016 by 5.00 p.m. Pacific Time.

If you need to cancel your conference registration or hotel room reservation, please contact our Conference Registration Department via email at registration@teampolycom2016.com.  All cancellations must be received in writing.  We will process BOTH your conference registration cancellation and hotel room reservation cancellations however if you are a Partner we will not cancel any of your air travel arrangements, you must do that separately.  Polycom employees please refer to the FAQ Page for travel cancellation instructions.

Please do not call the hotel directly to make any changes or cancellations to your reservations.

Polycom Employees, please refer to the Employee FAQ Page regarding company travel, accommodation and expense policies.

Conference Badge and Attire

Attendees may pick up their conference badge and materials at the Polycom Conference Registration Desk located in the Gaylord Opryland. Opening times will be sent to you in your final confirmation email, along with your hotel confirmation number.

Meetings: Business Casual
EXPO Welcome Reception (Tuesday, January 12): Smart Casual
Philanthropic Evening (Wednesday, January 13): Smart Casual
Gala Awards Dinner (Thursday, January 14): Semiformal, including jacket and tie

Business Casual = Business attire; dress pants, skirts, dresses, collared shirt, perhaps a suit jacket, no tie for men.
Smart Casual = Neat yet informal attire; a combination of collared shirts (perhaps a tennis shirt instead of a dress shirt), cotton trousers (such as khakis), blazers, sweaters, and dresses.
Semiformal = Full suits, ties, button down shirts, dresses, skirts, pantsuits.

Meals and Guest Policy

The Gaylord Opryland is well known for its fine cuisine, and meals will be provided throughout the conference. If you have specific dietary requirements related to food restrictions, religion or allergies, please note them in the space provided on the registration form. The deadline for registering special dietary requirements is Friday, November 20, for Polycom Employees and Friday, December 11 for Partners, in line with the conference registration deadlines. Special requirements registered after these dates cannot be guaranteed.

Conference badges will identify attendees who have notified us of special dietary requirements.  

Guests of our Partners are welcome to attend the Awards Evening Event on Thursday, January 14. There is a guest fee of USD$150 per event guest to attend. You may also purchase a guest pass onsite at the Polycom Registration Desk. Guest passes must be purchased no later than the morning of Tuesday, January 12. Credit card will be the only acceptable form of payment onsite. Guests must be 21 years of age or older.

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Not Sure if You Need a Visa for Your Destination?

Each country has different passport/visa requirements. We suggest you contact your local consulate or embassy to inquire whether a passport and/or visa would be required for travel.

In the event you register before November 20 to qualify for the Early Bird Delegate Fee, but then find out after the cancellation deadline of December 11 that you were unable to get a visa, we will refund that registration upon receipt of the proof of decline.

If you need an invite letter in order to apply for a Visa, a signed visa letter template link will be included in your registration confirmation email.  For additional information please contact Amy Drotar amy.drotar@polycom.com

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Nashville International Airport Information

The recommended airport to fly into for the conference is Nashville International Airport. It is located about 9 miles from the Gaylord Opryland. Transfer time from the airport to the Gaylord Opryland is approximately 15 minutes.

Nashville International Airport
1 Terminal Drive
Nashville, TN 37214

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Airport Transportation during Conference Dates

Polycom will arrange complimentary airport shuttle transportation from Nashville International Airport for arrivals on Sunday, January 10, Monday, January 11 and Tuesday, January 12. For departures, Polycom will arrange complimentary airport shuttle service from the Gaylord Opryland to Nashville International Airport on Thursday, January 14 and Friday, January 15.

Transfer time from the airport the Gaylord Opryland is approximately 15 minutes.

Once you exit baggage claim, you will go down one level to the Ground Transportation Level (Level 1) to find the Polycom shuttles.

Note for Polycom Partners: Because you are responsible for booking your own flights, we will need to have your flight information in order to make airport shuttle arrangements for you.

If you have already booked your flights, please enter your flight information during registration. If you have not yet booked your flights and will do so after registering, you can add this information to your registration using the edit registration link on your confirmation email or the registration website.

Airport Transportation outside Conference Dates

Attendees arriving or departing outside of program dates will be responsible for the arrangement and expense of their own transportation to and from the conference.

The Gaylord Opryland offers daily roundtrip shuttle service from the Nashville International Airport to the Hotel. Upon your arrival at the airport, you can find the Gaylord Opryland Welcome Desk on the lower level of the airport between the two escalators. An agent will assist you with your travel needs and ticket purchase.The Hotel's shuttle is located immediately to the left as you exit the front door of the lower level of the airport.

Daily Shuttle Schedule

5:00 a.m. -11:00 p.m.
Daily express shuttle service: 11:00 a.m. - 7:00 p.m. (departs every 20 minutes)


One-Way fare: $30 Round Trip fare: $40

For more information or to book the shuttle please use the following link:  www.getgaylordtickets.com

Taxis from Nashville International Airport

Taxis are available 24 hours a day, seven days a week. The Taxi service is available on the ground transportation level.  The fare to the Gaylord Opryland is approximately USD $25 one way plus tip, tax and extra charge for large bags.  They add $1 per passenger after the first passenger. Transfer time from the airport to the Gaylord Opryland is approximately 15 minutes.

For additional airport transportation options, please visit the transportation page of the Nashville International Airport.

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Hotel booking for TEAM Polycom 2016 can only be made through the made through the TEAM Polycom Registration Desk. Do not book through third party sites or unsolicited companies that call you and ask for your credit card information over the phone.

Secured Rates

To guarantee the special conference rate, your room request must be received by Friday, November 20, for Polycom Employees and Friday, December 11, for Partners and EXPO attendees. After these dates, any available rooms will be based upon hotel and rate availability.

Gaylord Opryland Resort & Convention Center
2800 Opryland Drive
Nashville, TN 37214

Polycom has secured a conference rate of USD$189 plus local taxes and $2.50 city tax per room per night bringing the total to $219.24 for single or double occupancy. This rate is inclusive of the resort fee which incorporates high-speed Internet access in your guest room as well as access to the fitness center and health club

Polycom rates will be honored for three days prior to and three days following the conference dates, based on availability, and on a first-come, first-served basis.

All Partner reservations must be guaranteed with a major credit card. If you are not able to provide a major credit card to guarantee your room reservation prior to registering, please contact our Conference Registration Department at +1 866-747-6272 (Toll-Free) and +1 515-326-3214 (International) Monday to Friday from 8:00 a.m. to 5:00 p.m. U.S. Pacific Time zone, or email registration@teampolycom2016.com to input  to arrange for an alternative method to guarantee your room reservation. By Friday, December 18, 2015, you will receive a final confirmation email that will include your hotel reservation confirmation number.


Attendees are responsible for verifying and settling their final room bill prior to checkout. Attendees are responsible for resolving any billing issues directly with the hotel.

Can I Share Accommodations?

Yes. Attendees can specify their roommate during registration.  Both attendees will receive the same hotel confirmation number.

Please Note: Both you and your preferred roommate must register for a hotel room and select the same dates.

Do I Need to Book My Hotel Directly with the Hotel or Through My Travel Agent?

Partners: No. If you click "Hotel Accommodation Required" when you register, your hotel accommodation will automatically be booked for you. This is the only way to get the discounted rate available to attendees. Polycom has blocked rooms and they will be allocated on a first-come, first-served basis. To guarantee the special conference rate, your room request must be received by Friday, December 11, 2015. After this date, any available rooms will be based upon hotel and rate availability.

Polycom Employees: Once you have completed the online registration and clicked "Hotel Accommodation Required," Polycom will automatically make your room reservation for you. A final confirmation email confirming hotel detail, check-in and check-out dates plus any special requests and your hotel confirmation number will be sent by Friday, December 18, 2015.


You will receive a final confirmation email that will include your hotel reservation confirmation number by Friday, December 18, 2015.

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What's the Weather Like? 

Nashville has a warm humid temperature climate with hot summers and no dry season. The 'average' high temperatures in January are 46°F and the 'average' lows are 28°F. To receive an up-to-date forecast for Nashville weather conditions, please visit www.weather.com.

What's Going on Around Town?

Visit www.visitmusiccity.com for information on events and activities in the Nashville area during your stay.


The official currency is the US dollar (USD).Currency exchange services are available at points of entry and throughout the city at financial institutions.


Electricity in the US is 110-volt.

Tips on Using Cell Phones

Before catching your flight to the program, contact your local cell phone carrier to get information about special pricing plans for calls, text messaging and Internet usage outside your home country. If you use a smart phone, ask your carrier about certain settings such as "airplane mode" that may help you save money on usage.

Wireless Services

Wireless service is available during TEAM Polycom for all attendees. Access information will be provided in the program guide given out at the TEAM Polycom registration desk at the Gaylord Opryland.

Time Zone

The time zone in Nashville, Tennessee is Central Time zone: UTC-06:00.

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Conference Registration Services

If you have any questions regarding the conference, this website or the registration process, please email registration@teampolycom2016.com or call +1 866-747-6272 (Toll-Free) and +1 515-326-3214 (International) 8:00 a.m. - 5:00 p.m. Pacific Time (Monday - Friday).

For North America and Canada, contact:

Partners: Frank Brady at frank.brady@polycom.com or via phone at +1 (408) 719-5164
Polycom Employees: Sue McCarty at sue.mccarty@polycom.com or via phone at +1 (703) 793-2139

For Europe, Middle East and Africa (EMEA), contact:

Partners: Jo-Anne Handley at jo-anne.handley@polycom.com or via phone at +44.7780.006344
Polycom Employees: Lucie Cuthbert at lucie.cuthbert@polycom.com or via phone at +44.1753.723017

For Asia Pacific and Japan, contact:

Partners: Christina Tan at christina.tan@polycom.com or via phone at +65.6389.9118
Polycom Employees: Fiona Stone at fiona.stone@polycom.com or via phone at +65.6389.9256

For Greater China Region, contact:

Partners: Melinda Wang at melinda.wang@polycom.com or via phone at +86.10.85883588
Polycom Employees: Amy Niu at amy.niu@polycom.com or via phone at +86.10.85884801

For Latin America and Caribbean, contact:

Partners and Polycom Employees: Mariane Takahashi at mariane.takahashi@polycom.com or via phone at +55.11.9188.4538

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