Smart Meeting New Orleans

Jeff Havens

Us Vs. Them (Generational Issues)

If you've listened to any other discussion about generational issues at work, then you've undoubtedly been told there are four distinct generations operating side-by-side in today’s working world. You've then been told the differences between those four generations, and then you've been told (although probably not in these exact words) that you need to just deal with all these different people, because they’re not going away and they’re not going to change how they operate. If that advice suits you, fantastic.

However, if you've ever been frustrated by how impossible it seems to employ four different strategies to manage four distinct generations, and if you've ever felt like you’re the only one who’s being asked to make any changes, then Us Vs. Them is exactly what you need. Because it turns out that there really aren't four generations. In this hysterical keynote, you’ll learn a simpler way of looking at your own generational picture, and you’ll also learn how to understand, recognize, and resolve every generational issue facing today’s workforce. That’s no exaggeration; by the end of Us Vs. Them, you and your colleagues will walk away with all of the knowledge you’ll need to address 100% of the generational issues you’ll face for the rest of your career. Other generational presentations focus on what people want, but Us Vs. Them will tell you why everyone wants the different things they do. It’s an important distinction, and it will make implementing new solutions easier than you ever thought possible.

About Jeff:

A Phi Beta Kappa graduate of Vanderbilt University, Jeff has quickly become one of the most in-demand presenters in North America. His truly unprecedented ability to deliver high-quality education in an undeniably entertaining way has earned him dozens of repeat clients, all of whom appreciate Jeff’s insistence that education is the only way that we improve at anything and that we’ll all improve better and faster if we enjoy the learning process. By combining the content of the traditional presentation with the entertainment value of a comedy show, Jeff has found enthusiastic audiences in government, academia, small businesses and several Fortune 50 companies, all while still being one of the youngest members of the professional speaking circuit.
Gary Hernbroth

About Gary:

Chief motivating officer and founder of Training for Winners, a firm he began in 1995 after 18 years in luxury hotels, parlaying his experience in sales, marketing, and executive management positions. 

Gary’s training has been featured in "Selling Power" Magazine, and he is both an on-line and print author for several hospitality and meetings-related publications such as Meetings Media, Club Managers Association, Hotel On-lineInn Touch,and Successful Meetings. His clients include hotels, resorts, CVB’s/DMO’s, convention centers/facilities, golf clubs, meeting planner organizations, national associations, Fortune 500 companies, and small businesses across the USA and Canada. He is a repeat speaker for ASAE, MPI, HSMAI, and PCMA.

Gary is a graduate of The School of Hospitality Business at Michigan State University, where he was named one of The School's Distinguished 75th Anniversary alumni. He currently serves on its Alumni Board of Directors.  He resides in Northern California.


Wendy Ida

About Wendy:

Best Selling Author, Speaker, TV Host, Life Transformation Coach and Fitness Expert
"Americas's #1 Expert on Looking Fit, Fierce & Fabulous after 40" 

She is also a two-time Guinness World Record Holder and 8-time award winning National Fitness Champion.  She won the Indie literary award for her book, Take Back Your Life: My No Nonsense Approach to Health Fitness and Looking Good Naked!

She is also a “Strive to Thrive” fitness expert for actors/producers Boris Kodjoe and Nicole Ari Parker.  Wendy is the former Assistant Strength and Conditioning Coach for the LA Avengers football team and Director of the Obesity Prevention Initiative Program in association with USC Norris Comprehensive Cancer Center, Kaiser Permanente, American Bio-Clinical Laboratories and the RMCF.

Born and raised in New Jersey with two children, Wendy started working out at the age of 43.  She re-invented her life and lost 80 pounds as a result.  Now she transforms the lives of women (and men) around the world. 


Wendy always says: “It’s never too late to Take Back Your Life!

Jeannie Power CMP

The Attendee Perspective: Event Experience Mapping 

As planners, we strive to create events that are attendee-centric experiences. However, it can be difficult for planners and organizations to fully understand what our attendees actually need. With each attendee desiring different outcomes for an event, how can we best plan, manage and evaluate the true experience of the attendee? 

Get ready to venture behind the scenes of Smart Meetings New Orleans and Experience Map the event from the perspective of the attendees. Using Experience Guru, one of the most innovative technologies on the market, we will monitor the satisfaction of attendees throughout the event, solve issues as they occur, and develop a detailed post-event report. 

Co-Founder, Event Planner, & Event Technologist
(a.k.a. @evntgrrl and event tech ninja)

Jeannie is a dynamic player in the event industry, with almost 20 years of experience. She started her first company, Event Elements, in upstate New York in 2004. Jeannie is a leading expert in the rapidly changing event technology field. With both event planning and technology expertise (and obsession with the newest tech gadgets!), Jeannie is able to speak to language of the event planner, and bridge the gap when it comes to event technology.

She earned her CMP (Certified Meeting Professional) from the Convention Industry Council in 2007. Jeannie enjoys the challenge of creating a customized and engaging attendee experience by thoughtfully integrating event technology. She has over 10 years of experience in online event registration management using a variety of software systems. Jeannie also has extensive experience integrating mobile apps and gamification into meetings and event design and has a Level 1 certification in Gamification Design. She is intrigued by the psychology behind integrating game thinking and mechanics into non-game contexts to solve problems and achieve goals. Jeannie is also a social media fangirl and is addicted to sharing information to improve the hospitality industry.

Jeannie is a Past President of Meeting Professionals International - Virginia Chapter and continues to play a key role in the organization. She is a speaker on event technology, speaking at events at event such as CMP Conclave, Smart Meetings, HSMAI MEET National, Reston Herndon Meeting Planners and the Virginia, Tennessee, Philadelphia Chapters of Meeting Professionals International.

In her spare time, Jeannie volunteers with Adopt-A-Spot Dalmatian rescue, enjoys geocaching with her family and long naps on the weekends

Debi Silber MS, RD, WHC, FDN The

The CEO of Lifestyle Fitness, Inc. and founder of She’s a recognized health, weight loss, fitness, wellness, lifestyle, personal development expert, speaker, author, coach, mentor and consultant who has created a proven system walking individuals and companies through quick and lasting health and lifestyle transformations so they look, feel and perform better.

Specifically, she’s a Registered Dietitian with a Master’s degree in Nutrition, a certified Personal Trainer, Whole Health Coach (a health expert trained to teach how your lifestyle creates health/wellness or illness/disease), has certifications in both pre- and post-natal fitness with specialty recognition in weight loss and weight maintenance, and is a Functional Diagnostic Nutrition Practitioner.

She’s also a working mom with 4 kids, 6 dogs and is married to her husband Adam for 23+ years.

A sought-after speaker, Debi is the author of 2 books recommended by Brian Tracy, Marshall Goldsmith, Jack Canfield and many more.

As The Mojo Coach® Debi has led thousands of others to achieve their ultimate body, mind, image and lifestyle;  inspiring them to “get their mojo back” so they transform into their personal and professional best. Debi’s also helped many companies to boost morale, productivity, loyalty…as well as their bottom line, by inspiring employees towards making small yet dramatic health and lifestyle changes.