Education Day
November 3 | Sheraton Centre Toronto
Join us for our annual Education Day program. This pre-conference event features in-depth full and half-day courses geared towards non-profit housing professionals.
You do not need to register for the conference to attend Education Day courses.
Education Day courses are not included in your conference registration and must be purchased separately.
Find courses: Full day sessions | Half-day sessions
Why register for Education Day?
Stay up-to-date on changes in the housing sector
Our Education Day program has been designed specifically to help you reach your professional development goals! Featuring in-depth, comprehensive full and half-day courses, we dive deep into essential topics for non-profit housing professionals.
Learn from the experts
The ONPHA conference brings sector experts under one roof. This allows us to deliver education opportunities that wouldn't otherwise be possible.
Education day fees
Prices don't include HST.
| Full rate | Housing provider members | Service manager members | |
|---|---|---|---|
| E1: Developing your best asset: Human resources (full day) | $399 | $169 | $259 |
| E2: Capital plans that work (full day) | $399 | $169 | $259 |
| E3: Conflict resolution and de-escalation for non-profit housing providers (full day) | $399 | $169 | $259 |
| E4: Past, present and future: Social housing in Ontario (full day) | $399 | $169 | $259 |
| E5: The how to's of rent-geared-to-income (HSA) (half-day-morning)* | $199 | $89 | $169 |
| E6: Loss of RGI subsidy: The absolutes and areas of discretion (half-day-afternoon)* | $199 | $89 | $169 |
*Register for both half-day sessions and get the reduced full-day rate.
Education Day schedule
| Time | Sessions |
|---|---|
| Full-day sessions | |
| 9 a.m. - 4 p.m. | E1: Developing your best asset: Human resources |
| E2: Capital plans that work | |
| E3: Conflict resolution and de-escalation for non-profit housing providers | |
| E4: Past, present and future: Social housing in Ontario | |
| Half-day sessions | |
| 9 a.m. - 12 p.m. | E5: The how to's of rent-geared-to-income (HSA) |
| 1 p.m. - 4 p.m. | E6: Loss of RGI subsidy: The absolutes and areas of discretion |
Full day sessions
E1 Developing your best asset: Human resources
Human resources are one of the most important assets of an organization. As a sector that works primarily with people, it is crucial that non-profit housing boards and senior staff understand how to properly engage with their staff. This full-day session will cover key areas of human resource management, including:
- an overview of the hiring process
- orientation and training
- performance management and reviews
- handling end of employment situations
You will also have the opportunity to discuss and problem-solve with your peers, and practice through independent and group exercises.
Ross Dunsmore, Lawyer, Dunsmore LLP
Reagan Ruslim, Lawyer, Dunsmore LLP
E2 Capital plans that work
This workshop will explore the importance of having a capital plan in place and demonstrate how to develop that plan using existing documents and your own building knowledge. You will have the opportunity to network, practice and ask questions, as well as learn:
- why a capital plan is essential to your organization’s success
- how to create and implement a capital plan
- how to gain board support of your plan
- managing the impacts of the capital plan with tenants, and more
Darlene Cook, General Manager and CEO, Peterborough Housing Corporation
E3 Conflict resolution and de-escalation for non-profit housing providers
On a day-to-day basis, non-profit housing organization staff, managers and board members face a range of conflicts. These may include conflicts between staff, board members or managers, with tenants or between tenants, or even conflicts between the broader community and tenants. This full-day, hands-on training session will review the basics of conflict resolution with a focus on de-escalation, setting boundaries and assertiveness.
Melissa Abramovitz, Conflict Resolution and Diversity Consultant
E4 Past, present and future: Social housing in Ontario
This course is designed for people new to the non-profit housing sector or those looking to refresh their understanding of policies, social context and funding programs that impact organizational operations. With a focus on Ontario, this full-day course will introduce you to:
- the history of non-profit housing
- past housing programs and policies
- the future of non-profit housing, and more
Greg Suttor, Housing Researcher, Wellesley Institute
Half-day sessions
E5 The how to's of rent-geared-to-income (HSA)
A tenant on RGI is reporting a change in income– now what? It all comes down to what documents you need and asking the right questions. This half-day introductory course outlines how to request information, how to verify income and the basics of calculating RGI. This course is for housing staff new to, or interested in, RGI administration governed by the Housing Services Act, 2011. Participants will work through examples together and leave with useful resources.
Roberta Jagoe, Policy Analyst, Region of Durham's Housing Services Division
E6 Loss of RGI subsidy: The absolutes and areas of discretion
RGI households can lose their rent subsidy any time during their tenancy. Learn more about why this could happen and how to handle it, including:
- where the absolutes of the legislation apply
- when and how to effectively use discretion
- retroactive calculations as an alternative to losing subsidy
- notices and other documentation
- reinstatement of rent subsidy
This course is for experienced RGI administrators, property managers and service manager staff responsible for developing policy, with a working knowledge of the Housing Services Act, 2011.
Roberta Jagoe, Policy Analyst, Region of Durham's Housing Services Division
