Meet Your Speaker: Anna Nielsen
For many years Anna served as executive leader for mission-driven organizations that were stifled by conflict. She’s on a mission to help people level up from conflict management to conflict capabilities with her experience and expertise in civil mediation, civil mediation training, conflict resolution consulting, and facilitated dialogues.
Anna is an award-winning speaker with an innovative approach and contagious energy.
She works alongside individual leaders, teams, and organizations to give then strategies to confidently approach conflict. Using the Conflict Capable Framework, they shift their mindset about conflict and learn shared words, phrases, and skills that unlock their unlimited potential.
She holds a bachelor’s degree in Diversity Studies and Communication and a master’s degree in Advocacy and Political leadership.
She’s based in Minneapolis where she lives with her husband Gabe and Morris, the bouncy Golden Retriever.
Threat and Disaster Crisis Management
A constituent bursts into City Hall and starts shooting. Did you see this coming? Did you recognize the warning behaviors? Did you tell anyone about your concerns? An angry ex-employee walks into the lobby of his former workplace and yells at the frightened receptionist, “You tell the Mayor he’s a dead man.” Is this a real threat? A member of the public stares directly at a municipal staff member and with alarming serenity says, “If you shut off my utilities, I’ll kill you.” What should you do? These incidents range from the extreme of an attack to vague statements, each of which can bring intense fear to the workplace.
Every day we hear about a community in crisis due to man-made or natural disasters. Frequently local leaders turn to the clerk for guidance because of their unique role as the direct link between community and government as first line service providers. How prepared are you if a disaster strikes? Do you know your role? What is your professional and personal plan? Is your community equipped to meet the needs of your constituents and provide services in extreme conditions?
In this course you will:
- Develop personal and professional action plans that include administrative responsibilities, community preparation and control of sensitive documents.
- Become familiarized with the causes and preventions of certain mental illnesses and the practical application of appropriate techniques and communication skills to help develop a secure and safe environment.
- Increase your awareness of potential threats and threating situations to help you identify, respond and assist in the de-escalation of a threat and/or the possible prevention of a future attack.
- Explore the motivation of certain individuals who create personal stresses and difficult situations in the workplace and assist you in how to create a healthier work environment.
Meet Your Speaker: Maureen Kane, B.S.N., R.N.
Maureen Kane is president of Maureen Kane & Associates, Inc., a consulting firm focused on professional development and training for municipal professionals. Maureen was elected to the Riverside City Council from 1993 to 2002 and Riverside CA Mayor’s Chief of Staff from 2012 to 2015. She contracted with the South Coast Air Quality Management District as a Board Consultant to the California Air Resources Board (CARB) from 2004 to 2012.
Maureen serves as instructor of record for the University of California Riverside (UCR) clerk certificate program for city, county and special district clerks called the California Professional Municipal Clerk (CPMC) Program which began in 2016. She is a recipient of the International Institute of Municipal Clerks (IIMC) Institute Director Award of Excellence recognizing her contributions to the educational needs of Municipal Clerks and advancement of the profession. She was the California Institute Director and conducted Technical Training for Clerks (TTC) in association with IIMC, UCR and City Clerks Association of California (CCAC) from 2002 to 2023.
Past affiliations: Member of the National League of Cities Finance, Administrative and Intergovernmental Relations Committee; Chair of the California League of Cities Revenue and Taxation Committee; Executive Director of Continuing Education for Public Officials, Inc.; President of the California Association of Leadership Programs. Maureen served as Board President of numerous non-profit organizations focused on community assets and leadership training and is currently active on: Leadership Riverside Steering Committee (past chair); California Citrus State Historic Park Corporation (Board Secretary); Riverside Salute to Veterans Parade (Treasurer); Law Enforcement Appreciation Committee of Western Riverside County (past Chair); City of Riverside Night of Art and Innovation (Chair). She is a founding member of the non-profit California Ethics and Democracy Project.
Kane & Associates conducts training sessions focused on such topics as mental illness, personality disorders, threat management and professional confidence. Maureen is a licensed California registered nurse and former nursing instructor in the Riverside Community College Registered Nursing Program. A native New Yorker, she worked as a clinical psychiatric nurse at in-patient units at Bellevue Hospital in New York City and Loyola University Medical Center in Chicago prior to her move to California.
PO Box 52355 Riverside CA 92517 MKane92506@aol.com (951) 789-8319
Meet Your Speaker: Maura Kane, Psy.D.
Dr. Maura Kane is a Licensed Clinical Forensic Psychologist (PSY 29766) who holds a Bachelor of Arts in Criminal Justice from California State University, San Bernardino, and a Master of Arts and Doctor of Psychology (Psy.D.) in Clinical Forensic Psychology from Alliant International University. She completed her post-doctoral fellowship with the South Carolina Law Enforcement Division’s Behavioral Sciences Unit focusing on criminal investigative analysis, threat assessment and management related to public officials, criminal trial preparation, and case analysis. Dr. Kane has testified and qualified as an expert witness in Forensic Psychology and Pathway to Targeted Violence and has participated in case preparation and research on capital murder death penalty cases.
Dr. Kane is the founder and owner of One Asterisk Consulting, Inc., a consulting firm that provides training and continuing education for public officials, municipal government, and law enforcement. She currently works with The Counseling Team International focusing on pre-hire psychological testing for law enforcement, fire personnel, dispatch and other service-oriented positions for agencies throughout California including the California Department of Corrections. Dr. Kane assists in presenting the POST certified Background Investigator course at several regional training centers. Dr. Kane is also the Director of Skilled Nursing Services for Foothills Psychological Services where she supervisors 15+ psychologist and licensed clinical social workers. Dr. Kane previously worked as an Occupational Psychologist with the City of Los Angeles’ Medical Services Division, where she ran the Citywide Threat Assessment Team (CTAT) and Workplace Violence Prevention team performing workplace violence assessments. She is also a trainer for the Technical Training for Clerks program at the University of California Riverside where she conducts seminars for municipal clerks. Along with her assessment and consulting work, Dr. Kane provides psychological treatment at several locked in-patient facilities housing individuals with severe mental illness. She is skilled in conducting individual and group therapy focusing on the rehabilitation and reintegration of mentally ill individuals back into the community, as well as providing treatment to veterans.
Dr. Kane’s dissertation and research focuses on past and current attacks and threats on public officials and how that information can be used to better prepare for future events. She is a member of Association of Threat Assessment Professionals. Dr. Kane is married to a Sergeant with the Riverside County Sherriff’s Department.
Meet Your Speaker: Vicki Kasad, MMC, Retired
Vicki Kasad currently serves as Senior Advisor to Jacob Green and Associates, a comprehensive municipal consulting firm. In addition, she is a Professional Development Trainer at the University of California Riverside (UCR) California Professional Municipal Clerk (CPMC) Certificate Program. She served as a trainer in the former California Institute program TTC until December of 2023. Prior to her retirement in 2020, she completed forty-five years in the City Clerk’s Office of five cities, in all positions from Receptionist to City Clerk. She also served as Human Resources Director for 10 years. She holds a Bachelor of Science in Workforce Education and Development from Southern Illinois University and a Certificate in Human Resources Management from UCR.
Vicki received her CMC in 1999 and her MMC in 2009. She served as a CCAC Mentor Program Chair for nearly 10 years and is still mentoring CMC candidates. She was named the 2013 Assistant City Clerk of the Year for the Southern California City Clerk’s Association. 2015 was an exciting year for her because in April she received the 2015 CCAC City Clerk Award of Distinction Special Projects Award for Mentor Outreach and in December she was awarded the Pat Hammers Spirit Award. Her most recent achievement was the 2017 CCAC City Clerk of the Year Award.
In addition to her mentorship responsibilities, she served nine years as a CCAC designee to the League Employee Relations Policy Committee, one year as the designee to the Community Services Policy Committee and one year as the designee to the Transportation, Communications & Public Works Policy Committee. Previously she served as the Recording Secretary, Director and Chair of the Southern California City Clerk’s Association. She also served a two-year term as Director for Region 6 (Inland Empire) of CCAC. She is a graduate of the Training for Trainers program.
The majority of her retirement is filled with Grandma duties for her 10 year old princess, Evalina, proud Navy Mom duties for her son and daughter-in-law and mom duties for her rescue kitty Bella. Her hobbies include acrylic painting, paddleboarding and kayaking. She also spends many hours exploring the beaches and nightlife of San Diego.
Contact Information:
(951) 285-2175 (cell)
vickikasad@yahoo.com