General/Registration/Presenter 

1. Question: What is our heath & safety statement? 
   Answer: NAA is committed to providing a safe Convention experience that aligns with CDC guidelines. We are keeping abreast of the changing CDC recommendations, especially as they pertain to large gatherings. 
    
2. Question: Does NAA offer scholarships to attend Convention?
   Answer: Not at this time - if this changes, we’ll announce it via our weekly eNews.
    
3. Question: If you purchase an Exhibit Booth and you have two booth participants, do they get to attend the sessions or do they only have access to the Learning Expo? 
   Answer: Two booth participants will have access to both the Learning Expo and the sessions. For the third and subsequent participants, you can purchase additional registrations for a discounted price of $280. You can contact exhibit-sponsor@naaweb.org for that code. 
    
4. Question: What is your cancellation policy?
   Answer: Cancellations received on or before January 17, 2024 will receive a refund, less a 15% cancellation fee.  After January 18, 2024 no refunds will be given. You must notify us in writing via email to this address convention@naaweb.org and receive confirmation your email has been received.  
    
5. Question: What happens if I don’t show up to the event and don’t cancel? 
   Answer: If you do not cancel and do not attend, you are still responsible for payment.  
    
6. Question: What if I can’t attend any more but I want to send a colleague instead? Can I send someone else? 
   Answer: If you are no longer able to attend, you can transfer your registration to another person. Registrations will be assessed a $25 transfer fee, payable by the recipient of the transferred registration. Changes to registration may only be made by emailing convention@naaweb.org. The email must include the registrant’s name and a list of items to be changed. Changes are made in the order received. A confirmation email will be sent to the registrant once changes are completed.
    
7. Question: What registration cost if I am selected as a presenter or co-presenter? 
   Answer: The “lead presenter” registration fee is $380. Additional presenters are eligible for the lowest rate of $580.  Presenter applicant who are not selected are provided with a discount code for the lowest rate or $580. 
    
8. Question: What does my participant registration fee include? 
   Answer: It includes access to all Educational Sessions, Learning Expo, and the following food and beverage events: Welcome Reception on Sunday (food and drinks), lunch on Monday and Tuesday, coffee service every day and continental breakfast on Wednesday.  
    
9. Question: How do I advocate to attend NAA24?
   Answer: To help you make the case for attending Convention, we’ve developed a handy Make the Case guide. This guide will help you align your priorities and challenges with the goals of NAA24, identify the financial cost of your participation, and prepare a pitch to your leadership.    

Exhibitors/Sponsors

1. Question: What does my booth purchase include? 
   Answer: For a premier or standard booth purchase, you receive two convention registrations.  Additional booth personnel can be purchased at half price.  After your purchase, you will receive a communication from the Convention staff to identify your booth personnel and, at that time, you will be provided instructions on how to purchase additional booth personnel.  
    
2. Question: Do you provide a list of participants to exhibitors? 
   Answer: No we do not provide registrant contact information to any exhibitors.  
    
3. Question: Do you provide a list of participants to sponsors?
   Answer: Convention sponsors only receive a list of those registrants who “opted in” during the registration process.   
    
4. Question: Can you have a W9 form completed? 
   Answer: Here is a W9 form.