Travel Info

TRAVEL INFORMATION

PASSPORT INFORMATION

PASSPORT
You must provide a current Passport number along with the expiration date. Your Passport must be valid 6 months from the return date (January 8, 2023). If you have a Known Traveler Number (TSA) please ensure it's entered on the registration site. Travel is completely paperless. Tickets are all electronic confirmations. Proceed to the airport counter with your passport and confirmation number.

In addition, visitors must carry a Mexican Tourist Permit, which is issued free of charge by Mexican Immigration upon arrival after passports are shown, or it may be provided in advance by an airline or travel agent. This permit must be given to Immigration officials upon departure. Please note that birth certificates and photo IDs are not accepted for travel to Mexico. Children under the age of 18 who are traveling alone or with only one parent need notarized consent from both parents.

Reminder: Should you require to renew/purchase a new passport, click the first link below.

*Mexico no longer requires you to fill out the Mexico Immigration Form.

Passport Information

CUSTOMS & ARRIVAL INSTRUCTIONS

CUSTOMS

Once you have cleared immigration you will proceed down a long corridor to the baggage claim area. Upon retrieving your luggage and proceed to Customs to hand the form to the Customs Agent. Each customs line has an x ray machine where you will have to place all baggage and personal items (carry on, etc) that you have with you, for further inspection, depending on air traffic, this procedure could be skipped but be aware you may have to do it. You are expected to lift your own luggage and retrieve it once it has cleared, a further manually revision of your luggage is lottery based with passengers pressing a button on the “traffic light” which flashes a red or green light: green means "go" and red means "inspection".

ARRIVAL INSTRUCTIONS

Once finalizing this process walk through a set of glass doors that leads into a hallway where there will be time share agents from various hotels in the destination. DO NOT stop regardless of what is said to you. The people in this hall are strictly there to sell you a time share, they do not have your information and will not provide you with transportation. Follow the hall to the last set of glass doors leading to outside where one of our Amstar staff will be waiting for you.

SOUTHWEST AIRLINES

Incentive Meeting Services will designate Southwest Airlines as a Preferred Carrier in all Meeting communications. Incentive Meeting Services will provide Southwest a draft of Incentive Meeting Service’s meeting communication to travelers within 3 days of the Effective Date for Southwest’s review and comment. Incentive Meeting Services will provide Southwest a final copy of Incentive Meeting Services’ communication to travelers within 14 days of agreement start date. Incentive Meeting Services will include the following in its communication to travelers: SWA Business preferred carrier status, Booking Dates, Travel Dates, Eligible Distribution Channels, Airport, and booking link.

Rapid Rewards Membership link to include in traveler communication and internal sites: www.southwest.com/corporaterapidrewards.