Frequently Asked Questions

Q: Who can attend the Optometric Management Symposium (OMS)?
A: OMS is open to all eye care professionals seeking continuing education—optometrists, opticians and lens fitters—and their support staff.

Q: Are all courses COPE, ABO-NCLE, FL Board of Optometry/Opticianry approved?
A: We are currently working on submitting each course for COPE and FL Board approvals. We will NOT be offering NCLE or ABO credits this year. We will continue to update the course descriptions with an approval indication and tracker numbers throughout this process.

Q: Which courses are designated as Comprehensive Eye Exam (CEE), or Transcript Quality (TQ)?
A: On the agenda page, CEE-approved courses are indicated by parenthetical designation following the course title.

Q: Can I register on-site?
A: Yes, we will be accepting registration on-site. We strongly ecourage you to register well in advance to take advantage of the best pricing, as fees increase as the event date further approaches. 

Q: Are my children allowed to attend meal events/exhibit hall events? 
A: No, children under the age of 18 are not allowed to attend these events. 

Q: Are there discounted tickets for conventioneers?
A: Yes! Special Meeting/Convention Theme Park tickets. Advance purchase lets you skip the lines at the Theme Park ticket windows, save money, and customize your free time to suit your individual agenda. Click here to purchase.

Q: How do I get verification of CE credit for my attendance?
A: Every year, we aim to deploy individual CE Certificates to all of our attendees reflecting the courses and credit hours they each attended within two weeks of the conclusion of the conference. The official document is approved by the various crediting bodies and lists all the courses for which you were scanned, including course titles, instructors' names, number of credits awarded and approval numbers for COPE and the Florida Board of Optometry/Opticianry. We appreciate your patience and understanding that our team must process upwards of 400 attendees' credits and that this process takes some time post-event.

Q: What is your cancellation policy? 
A: Please submit your cancellation and refund request to Laura Shepherd, and state your reasoning for cancelling. Refunds requested on or before September 26, 2022 will receive a full refund minus a $100 administrative fee. Requests received after September 26, 2022 will not receive a refund.

Q: What is your Code of Conduct? 
A: You can find our conference Code of Conduct here. 

Do you have a question that is not listed above? Please reach out to Laura Shepherd at laura.shepherd@pentavisionmedia.com to have it answered.