Question: What is our COVID policy?
Answer: NAA is committed to providing a safe Convention experience that aligns with CDC guidelines. We are keeping abreast of the changing CDC recommendations, especially as they pertain to large gatherings. These measures may include an indoor mask requirement, limited room capacity for workshops, or other safety precautions, as deemed necessary.

Question: Does NAA offer scholarships to attend the conference?
Answer: Not at this time - if this changes, we’ll announce it via our weekly eNews.

Question: If you purchase an Exhibit Booth and you have two booth participants, do they get to attend the sessions or do they only have access to the Learning Expo? 
Answer: Two booth participants will have access to both the Learning Expo and the sessions.  They will not be permitted to attend any “invitation only’ sessions. For the third and subsequent participants, you can purchase additional registrations for a discounted price of $280. You can contact for that code.  

Question: What is your cancellation policy?
Answer: Cancellations received on or before January 21, 2022 will receive a refund, less a 15% cancellation fee.  After January 21, 2022 no refunds will be given. You must notify us in writing via email to this address and receive confirmation your email has been received.  

Question: What happens if I don’t show up to the event and don’t cancel? 
Answer: If you do not cancel and do not attend, you are still responsible for payment. 

Question: What if I can’t attend any more but I want to send a colleague instead? Can I send someone else? 
Answer: If you are no longer able to attend, you can transfer your registration to another person. Registrations will be assessed a $25 transfer fee, payable by the recipient of the transferred registration. Changes to registration may only be made by emailing The email must include the registrant’s name and a list of items to be changed. Changes are made in the order received. A confirmation email will be sent to the registrant once changes are completed.

Question: How much does it cost if I am selected as a presenter? 
Answer: If you are the “lead presenter” the fee will be $380. If there are more than one presenters in your proposal, the additional presenters will cost $560.  Should you NOT be selected as a presenter, the fee will be $560 and we will provide you a discount code for that registration rate.  

Question: What does my participant registration fee include? 
Answer: It includes access to all Educational Sessions, Learning Expo, and the following food and beverage events: Welcome Reception on Sunday (food and drinks), lunch on Monday and Tuesday, coffee service every day and continental breakfast on Wednesday.  

Question: What if I registered for the 2020 NAA convention but didn’t attend - can that registration be used for 2022? 
Answer: Thank you for your inquiry. In lieu of the 2020 in person experience, participants were offered the option to access NAA20 Reimagined Virtual Convention or to receive a refund less administrative fees. Our accountant has closed the financials for NAA20 so using payments for NAA 2022 is not an option.

Question: What does my booth or table purchase include? 
Answer: For a premier or standard booth purchase, you receive two convention registrations.  For a table, you receive one convention registration.  Additional booth personnel can be purchased at half price.  After your purchase, you will receive a communication from the Convention staff to identify your booth personnel and, at that time, you will be provided instructions on how to purchase additional booth personnel.  

Question: Do you provide a list of participants to exhibitors? 
Answer: No we do not provide registrant contact information to any exhibitors.  

Question: Do you provide a list of participants to sponsors?
Answer: Convention sponsors only receive a list of those registrants who “opted in” during the registration process.  

Question: Can you have a W9 form completed? 
Answer: Here is a W9 form.