1. Initial call to understand scope of project
2. Proposal sent with statement of work and pricing
3. Contract sent for signature
4. On-boarding email sent with website questionnaire and documents needed for website build
5. Q&A call to discuss documents completed from step #4
6. Website build phase
7. First draft of website sent to organizer
8. Edit process
9. Invitation is released
11. Ongoing registration monitoring
12. Registration reminders released as needed
13. Management of post-event survey