Frequently Asked Questions

 

Virtual Event FAQs

 

The NIADA | NABD Convention is now a Virtual Event!

WHAT DO I NEED TO KNOW?

The event has been rescheduled. When and where will it take place?

The virtual event will now extend over the dates of

Tuesday, September 22
Tuesday, September 29
Tuesday, October 6

www.niadaconvention.com

Are sponsorship opportunities going to be available

Yes! If you have already purchased a sponsorship for the 2020 in-person event or have questions about a virtual sponsorship, please email: Chase@niada.com, Jim@niada.com, or Troy@niada.com

I've already registered and chosen a booth from the previous floorplan. What do I need to do now?

Please contact our NIADA | NABD Sales Team for more information:

NABD
Joe@niada.com
Reginald@niada.com 

NIADA
Chase@niada.com
Jim@niada.com
Troy@niada.com

I am an Exhibitor and now unable to attend the Convention & Expo due to the changes. Am I eligible for a refund?

Please contact NIADA Sales. 

I've already registered for the 2020 NIADA | NABD Convention & Expo. Do I need to register again?

Yes. If you plan to participate in the virtual event, you will need to re-register for the 2020 NIADA | NABD Virtual Convention & Expo.

How do I edit my attendee info to reflect the new attendees?

Use the Modify Registration link along with the reference number you received in your confirmation email. Click the link and enter your reference number and email address to log into your booking. Once you reach the Additional Attendees page, you will have the opportunity to edit your attendee info. If you need to add more attendees or need any other assistance, please email us at registration@niada.com

How do I participate in a virtual event?

NIADA will provide exhibitors with details on how to access the virtual site, set appointments, and update registration at a later date. Information will be emailed to registered exhibitors and available online. 

Will NIADA still hold the NABD BHPH Subprime Conference and the National Policy Conference this year?

With the postponement of our NIADA | NABD Convention & Expo, we've made the decision to combine the annual Convention & Expo with the annual NABD Buy Here, Pay Here Subprime Conference. The 2020 National Policy Conference will resume as planned in September 2021.

***If you have any confirmed sponsorships or contractual obligations for 2020 NABD BHPH Subprime Conference or 2020 National Policy Conference, please contact chase@niada.com, troy@niada.com, or jim@niada.com for further details.

I already booked my hotel at the The Wynn Las Vegas. Do I need to cancel my room reservation?

No. Unless you have already done so yourself, all hotel reservations made under the NIADA Attendee or Exhibitor block will be cancelled by The Wynn Las Vegas.

Will I be refunded by The Wynn Las Vegas for any reservation charges made to my credit card?

All room reservations have been cancelled and one-night deposits have been refunded back to the credit card used to secure your original reservation. 

GENERAL EVENT INFO

What is the NIADA | NABD Convention & Expo?

The NIADA | NABD Convention & Expo will provide you with the tools and connections needed to succeed within the continuously evolving used vehicle industry.  You’ll have networking opportunities with many industry leaders, access to quality dealer educational sessions led by industry experts and will be able to connect with many vendors offering a variety of beneficial products and services.

How much does it cost to register an attendee for the event? 

Please refer to the Register Now page for registration pricing details. Potential exhibitors should contact NIADA Sales for more information.


How many attendees can I register with my virtual booth?

A standard virtual booth comes with up to 5 registrations - $3,500se 

 


I'm having problems registering, what should I do? 

Call 1-800-682-3837, to speak with a convention representative that can help complete your registration, or email registration@niada.com

I am no longer able to attend the event. How do I request a refund?

Call 1-800-682-3837 or email registration@niada.com to submit request in writing.

 

 

What is the refund policy?

Exhibitors: Please contact NIADA Sales. 

 

How can I receive updates about the event?

1. You can subscribe to emails by clicking HERE. Once you’re directed to the webpage, complete required information and check the ‘NIADA | NABD Convention & Events’ checkbox before you click the submit button.

2. Text "EVENTS" to 95000 to subscribe to our push notifications and receive updated information about NIADA | NABD events.

3. Two weeks prior to the event, download the NIADA | NABD 2020 Convention app by visiting your mobile app store and searching for “NIADA”. Once you download the app, there will be a list of events that pull up. Select the ‘2020 NIADA | NABD Convention & Expo’.

4. You can always visit the website at www.niadaconvention.com to view the most updated information on the event page.

 

My registration timed out. How do I log back in to complete the process?

Call 1-800-682-3837 to get assistance completing a registration that timed out.

Have More Questions?

Email registration@niada.com if you have any questions that may not have been answered in our FAQs section. Please allow 2-3 business days for a response.