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Day 1

Tue, Aug 11, 2020

Jennifer Miller photoColleen McCrory, MBA, FACHE photo
9:00 am - 9:15 am

This is a live session. Streaming will begin at 9:00am CT.

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Jennifer Miller photo

Jennifer Miller

Principal - Huron | Studer Group

Colleen McCrory, MBA, FACHE photo

Colleen McCrory, MBA, FACHE

Director - Huron | Studer Group

Debbie Ritchie photo Jim Gallas photo
9:15 am - 9:30 am

Even in “normal times”, healthcare leaders operate in an environment that is volatile, uncertain, complex, and ambiguous. The pandemic has only intensified this chaotic environment. Thankfully, history shows that crises of this magnitude offer key lessons around enduring changes in customer behavior, innovation, and a call for leaders to act with vision, understanding, courage and adaptability.

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Debbie Ritchie photo

Debbie Ritchie

Managing Director - Huron | Studer Group

Jim Gallas photo

Jim Gallas

Healthcare Business Leader and Managing Director - Huron | Studer Group

Craig Deao, MHA photo
9:30 am - 10:15 am

Even in “normal times”, healthcare leaders operate in an environment that is volatile, uncertain, complex, and ambiguous. The pandemic has only intensified this chaotic environment. Thankfully, history shows that crises of this magnitude offer key lessons around enduring changes in customer behavior, innovation, and a call for leaders to act with vision, understanding, courage and adaptability. 

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Craig Deao, MHA photo

Craig Deao, MHA

Managing Director - Huron | Studer Group

Craig Deao, MHA photo
9:30 am - 10:15 am

Even in “normal times”, healthcare leaders operate in an environment that is volatile, uncertain, complex, and ambiguous. The pandemic has only intensified this chaotic environment. Thankfully, history shows that crises of this magnitude offer key lessons around enduring changes in customer behavior, innovation, and a call for leaders to act with vision, understanding, courage and adaptability. 

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Craig Deao, MHA photo

Craig Deao, MHA

Managing Director - Huron | Studer Group

10:30 am - 11:15 am

Cultural Transformation
Accelerating Success: How Strategic Communications Drive Positive Change

UNIVERSITY OF PITTSBURGH MEDICAL CENTER
Sandra Rader, DNP, MSA, RN, NEA-BC, Chief Operating Officer, Chief Nursing Officer and Vice President of Patient Care Services
Lisa Lombardo, Director of Public Relations
Andrew Mulkerin, Manager of Internal Communications
Clay Linkous, MBA, CSSBB, FACHE, Director, Coach and Speaker, Huron | Studer Group

Even in “normal times”, healthcare leaders operate in an environment that is volatile, uncertain, complex, and ambiguous. The pandemic has only intensified this chaotic environment. Thankfully, history shows that crises of this magnitude offer key lessons around enduring changes in customer behavior, innovation, and a call for leaders to act with vision, understanding, courage and adaptability. 

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Care Transformation
Providing Acute Care in the Home

ADVENTIST HEALTH HOSPITAL@HOME
James Burke, MD, FACEP, CMO
Nicole Bengtson, Managing Director, Huron

Learn how Adventist Health commissioned a partnership with Medically Home and Huron to implement a flexible, scalable Hospital@Home program in 29 days. This program targets hot spots, leverages staff, partners with local providers, and provides a patient-centered, family option of care with a foundation that can be scaled to address long-term capacity and growth goals. This session is eligible for PXE credit. 

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Business Tranformation
A Well-Worn Path to Excellence in a Clinical Documentation Improvement Program

ADVOCATE AURORA HEALTH
Gerri Birg, Managing Director, Huron
Kelly Tarpey, RN, MSN, CPHQ, Executive Director Clinical Documentation Improvement

Building high reliability into organizational operations improves the culture of safety and helps create consistent outcomes. We used a collaborative, metric driven approach to improve standardization in our inpatient Clinical Documentation Improvement (CDI) program and will share tactics that build a high reliability CDI program to positively impact your organization through quality and financial benefits.

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Executive Insights
Leading from the Future

INNOSIGHT
Mark Johnson, Managing Director, Innosight
Craig Deao, MHA, Huron | Studer Group

Turn vision into action. Learn from Mark Johnson, cofounder of Innosight and author of Lead from the Future, as he shares key lessons on guiding your team to develop a vision, turn challenges into growth opportunities, and translate vision into action. This session includes the opportunity for you to ask questions and engage with the presenter.

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Donna McHale photo Julie O'Shaugnessy photo
11:20 am - 11:30 am

This session is eligible for PXE credit.

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Donna McHale photo

Donna McHale

Senior Director - Huron | Studer Group

Julie O'Shaugnessy photo

Julie O'Shaugnessy

Coach, CHE, CPHQ - Huron | Studer Group

James Withers, M.D.  photo
11:35 am - 11:45 am

Millions of people experiencing homelessness globally face extreme poverty, poor access to health care and social disenfranchisement, bearing a disproportionate burden of illness, suffering, disability and premature death. Learn how The Street Medicine Institute (SMI) facilitates and enhances direct provision of health care to the unsheltered homeless by helping to develop and grow Street Medicine programs.

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James Withers, M.D.  photo

James Withers, M.D.

Medical Director, Operation Safety Net - UPMC Mercy, Street Medicine Institute (SMI)

Anthony Mazzarelli, M.D. photo
12:00 pm - 1:00 pm

Using the experience of a health system that was in the center of a covid-19 hot spot early in the pandemic, Dr. Mazzarelli reviews the data behind the impact of compassion on patients, staff, leaders, and leadership. This session focuses on what it means to lead with compassion during a crisis and shares specific examples from recent months.

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Anthony Mazzarelli, M.D. photo

Anthony Mazzarelli, M.D.

Co-President and Chief Executive Officer - Cooper University Health Care

Day 2

Wed, Aug 12, 2020

Jennifer Miller photoColleen McCrory, MBA, FACHE photo Debbie Ritchie photo
9:00 am - 9:15 am

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Jennifer Miller photo

Jennifer Miller

Principal - Huron | Studer Group

Colleen McCrory, MBA, FACHE photo

Colleen McCrory, MBA, FACHE

Director - Huron | Studer Group

Debbie Ritchie photo

Debbie Ritchie

Managing Director - Huron | Studer Group

Wayne Sotile, Ph.D. photo
9:15 am - 9:25 am

Resilience is about getting through difficult times and emerging stronger and better. Clinical psychologist Wayne Sotile shares how creative healthcare systems are using virtual sessions to teach evidence-based tactics and strategies that foster positive coping with unfolding change. Without trivializing the magnitude of our challenges, Dr. Sotile provides a compassionate call to WIRE™ leadership resilience.

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Wayne Sotile, Ph.D. photo

Wayne Sotile, Ph.D.

- Sotile Center for Resilience

9:30 am - 10:15 am

Select the session you would like to attend by click the corresponding Join Us Live button. You may be asked to provide a Webinar ID or Password which have also been provided below. If you wish to join by phone for audio only, dial 855-880-1246.

Cultural Transformation
Making the Culture of High Performance a Reality: A First-Hand Guide to Getting it Right!

FAITH REGIONAL HEALTH SERVICES
Kelly Driscoll, RN, MHA, Fellow Designate FACHE, President & CEO
Connie Rupp, Vice President of Nursing/CNO 
Brian Sterud, MBA, FACHE, FHMISS, Chief Information Office
Amie Fischer, Executive Assistant
Erin Shipley, RN, MSN, Coach and Account Leader, Huron | Studer Group

Cultural transformation is not for the faint hearted and there are a host of reasons transformation efforts fail. Learn how Faith Regional Health System broke through the ceiling to sustained results. Through an EPIC implementation, leadership changes, quality of care challenges -even a pandemic- this team demonstrates how, together, culture and strategy are an unbeatable combination.

Webinar ID: 947 3719 3502
Password: 008441

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Care Transformation
Quality, Safety, and High Reliability Panel Discussion

VA TENNESSEE VALLEY HEALTHCARE SYSTEM, ST. TAMMANY HEALTH SYSTEM, AND MARIN HEALTH
Karin Reese, CNO, Marin Health
Sharon Toups, COO, St. Tammany Health System 
Kerry Milton, CNO, St. Tammany Health System 
Jennifer Vedral-Baron, Health System Director, VA Tennessee Valley Healthcare System;
Vikki Choate, MSN, RN, NEA-BC, CPHQ, Senior Director | Quality, Patient Safety, and High Reliability, Huron | Studer Group

During this panel discussion you will hear from three high-performing organizations who are enhancing their patient safety and high reliability focus to reduce harm. They’ll share innovative best practices that you can implement in your own organization. This session is eligible for PXE credit. 

Webinar ID: 963 0275 5396
Password: 354730

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Business Transformation
Moving from EHR Provider to Quality Enabler: How DaVita is Empowering Physicians with Technology to Transform Kidney Care 

DAVITA
Matt Brill, Vice President         
Kurt Stansbury, Senior Director
Bret Wagner, Huron

DaVita, in partnership with Epic and Huron, completed a rapid conversion of a homegrown Electronic Health Record (EHR) to Epic, transitioning 140 practices in 13 months. In this session, we share our approach to enable a successful rapid transition and how DaVita is engaging with nephrology practices -through technology- to transform and improve patient care across the kidney care continuum.

Webinar ID: 976 1682 5723
Password: 346162

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Executive Insights
Unlock the Power of Your Strategy and People

Huron | Studer Group
Ryan McPherson, Managing Director
Andy Waldeck, Managing Director

True organizational transformation requires a balanced approach to systemic and cultural change. Learn how to effectively diagnose, plan and execute a successful people-driven transformation within your organization. This session includes a review of success stories, lessons learned and an interactive discussion to help participants apply tactics to improve their own organization’s transformation journey.

Webinar ID: 986 0395 4901
Password: 639456

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Tim Brierty, LFACHE photo Kendall Stewart, M.D.  photoChristia Hicks photoLisa Chew, M.D., MPH photo John  Beaman photo
10:30 am - 11:30 am

As we look back on 2020, we can all agree it is a turning point in how healthcare is delivered and how consumers interacted with the healthcare systems. This diverse panel of healthcare leaders of different types of organizations and roles will share how COVID-19 and other unique situations forever changed their organization and healthcare.

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Tim Brierty, LFACHE photo

Tim Brierty, LFACHE

Regional President - Ascension Texas

Kendall Stewart, M.D.  photo

Kendall Stewart, M.D.

Vice President, Medical Affairs and Chief Marketing Officer - Southern Ohio Medical Center

Christia Hicks photo

Christia Hicks

Vice President of HR - Eskenazi Health

Lisa Chew, M.D., MPH photo

Lisa D. Chew, M.D., MPH

Associate Medical Director, Ambulatory Care - Harborview Medical Center

John  Beaman photo

John Beaman

Chief People and Business Officer - Adventist Health Hospital

Thom Mayer, M.D., FACEP, FAAP, FACHE photo
11:30 am - 12:15 pm

We live in turbulent times, navigating our generation’s greatest challenge of a worldwide pandemic.  The speaker draws upon his considerable experience during a lifetime of leading in times of crisis, including experience in representing all NFL players and their families for health and safety as the NFL season opened. As challenging as leadership in the times of crisis may be-it is our work to do.

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Thom Mayer, M.D., FACEP, FAAP, FACHE photo

Thom Mayer, M.D., FACEP, FAAP, FACHE

Medical Director - NFL Players Association

Colleen McCrory, MBA, FACHE photo Debbie Ritchie photo
12:15 pm - 12:30 pm

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Colleen McCrory, MBA, FACHE photo

Colleen McCrory, MBA, FACHE

Director - Huron | Studer Group

Debbie Ritchie photo

Debbie Ritchie

Managing Director - Huron | Studer Group

Rich Bluni, RN photo
12:30 pm - 1:00 pm

We’ve heard a lot of talk about the “New Normal” lately, but for all of us in healthcare…Is healthcare ever really “normal”? While we have certainly been challenged mightily by the last few months of this unprecedented (in our lifetimes) healthcare crisis, we have also shown how powerfully we have risen to the challenge with our compassion, resilience, and strength. 

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Rich Bluni, RN photo

Rich Bluni, RN

Senior Director - Huron | Studer Group