1. What web-based platform will be used to host TCTC?

1. Zoom
2. Visit https://support.zoom.usfor Zoom FAQs and getting started with Zoom.

2. How can I test my system to ensure my audio and video will work prior to the start of TCTC?

1. Visit http://zoom.us/test and launch a test session. The platform will test audio and video.

3. If we are registering as a group, are we eligible for a group discount?

1. No, due to the greatly decreased fee this year we will not be offering group discounts

4. How do I request an invoice?

1. If you require an invoice, please email TCTCdocs@outlook.com.

5. Where do I mail my check?

1. TCTC
   C/O Hudson Valley ISACA
   PO Box 1458
   Albany NY 12201-1458

6. What is the cancellation policy?

1. Cancellations received prior to March 5, 2021 will be fully refundable.

7. Where can I find a copy of the program grid and session descriptions?

1. The program grid and session descriptions are located in the event BROCHURE, as well as, on the Event Agenda tab.

8. How do I get my CPE Certificate?

1. CPE certificates will be emailed to the address provided during registration. Please allow 2 – 3 weeks for CPE certificate processing. Please note that only those attendees with no balance due will receive their CPE Certificates.

9. What is the designated charity for this year’s event?

1. The TCTC will be sponsoring The Regional Food Bank of Northeastern New York