IAG 2018 Conference


Rabia Siddique

Rabia is an Australian criminal and human rights lawyer, retired British Army officer, former terrorism and war crimes prosecutor, international humanitarian, hostage survivor, professional speaker, advocate and published author.

Rabia has undertaken human rights and community aid work in the Middle East, South America, the United Kingdom and Australia, receiving numerous awards including a Queen’s commendation in 2006 for her work in Iraq, Runner Up for Australian Woman of the Year UK in 2009, Australian Business Woman of the Year Finalist and being named one of Australia’s Top 100 Women of Influence. Rabia was also selected as a State finalist in the 2016 Australian of the Year Awards and has been appointed as a Director of the International Foundation for Non-Violence and the Museum of Freedom and Tolerance WA.

Having earned an international reputation as a powerful, transformative, inspirational and unforgettable speaker Rabia is in demand to address audiences around the globe. In October 2014 Rabia received a standing ovation from 1700 people at her TEDx talk titled ‘Courage Under Fire’ where she spoke about the power we all have to create the change in the world we wish to see.

In March 2015, Rabia was nominated for the Woman Lawyer of the Year Award and cited as a case study at the United Nations Commission on the Status of Women in New York. In 2017 Rabia was named by PSA as Breakthrough Keynote Speaker of the Year and has been nominated this year for the Keynote  Speaker of the Year Award.

Rabia’s best selling memoir, “Equal Justice’ was published in Australia and New Zealand in 2013 and is now in its tenth reprint. Her book will soon be published in North America and Europe and a feature film based on Rabia’s incredible life is currently being developed.

Leading with professionalism, integrity, ethics and compassion, Rabia, who speaks English, French, Spanish and Arabic, is committed to peace, diversity,  inclusion and education. This is evidenced in her philanthropic work and dedication to inspiring others to find their voice and embrace their capacity to create ripples of change.

Rabia has run the London marathon and a double marathon in Australia for charity. She is a Mother to young triplet boys, her biggest and most rewarding challenge yet.

Rabia’s life purpose is to tell, teach and curate impactful stories for global change. 

Put simply, to inspire, empower and transform!

Toby Travanner

Toby Travanner is a professional corporate trainer, keynote presenter, master of ceremonies and consultant. His primary area of expertise is coaching individuals and teams to realise their business and personal goals especially in the areas of sales and marketing.

He is an entertaining and challenging facilitator, with a reputation for high-energy, high-contact presentations. Toby consistently achieves 'excellent' ratings from the participants of his sessions, with most of his clients rating him as the best presenter they have ever worked with.
Being well versed in many industries and with over 30 years of experience in consulting, Toby is able to capture and motivate audiences with real, 'take home' techniques and attitudes. With global experience of business and personal cultures, Toby tailors his presentations and facilitated sessions specifically to the strategic environment of his clients and will often develop new techniques and methodologies to meet the continuing demands of people development in business today. This customisation means that new ideas are more likely to be used and implemented by participants in his programs which are more likely to lead to a significant impact to the success of an organisation.

Toby is described as the ‘swiss army knife’ by many of his clients because of his ability to pull out the appropriate tool when necessary. Although he speaks on his favourite subjects, he uses his learning and development background to tailor his presentations from first principles to ensure that the content is relevant, informative, entertaining, but most importantly, immediately usable. He’s used this approach for not only keynote presentations, but also in his role as a ‘link presenter’, that five minute topic to link two speakers together when he is MCing, but also when he launches new products or initiatives for his clients. It’s all about making them look good.

Toby's presentations are designed around his 3 ’S’s:

Short term: There must be something that is immediately useable by the participants. If people and organisations don't see an immediate benefit, it is more difficult to gain the momentum from Skills Development or motivational activities.
Sustainable: Motivation can sometimes be limited to the time during the interaction with the presenter. Often we take part in sessions where we are entertained and think "I must do that when I get back to work". Unless the ideas, attitudes and methods are sustainable outside the conference or learning environment, then improvements to the return on intellect will not be achievable.
Significant: Outcomes, over a period of time, need to have a significant, measurable benefit to both the individual and to the organisation of which they are a part. These outcomes need to be in the form of improved technical and professional behaviours that lead to benefits to business processes.

Toby’s favourite topics include:
* communicating with influence and motivation
* human behaviours
* technology demystification
* sales skills in the Australian culture
* customer service

Nigel Collin

Nigel created his first business at the age of twenty and sold it at twenty-one. He then went on to build Absurd Entertainment, one of Australia largest entertainment design companies. He worked extensively on the 2000 Olympic Games, was entertainment advisor at the 2000 Paralympic Games, and holds the accolade of being show director for Australia's largest ever corporate event in 2005. Having passed the baton by selling the Absurd in 2004, he moved into the world of consulting, advising his clients on implementing ideas and everyday innovation.

In 2013, armed with a video camera, Nigel set off on an initiative to travel throughout Australia, solo on his motorbike, to discover ingenious Australians and share their stories. His quest was to inspire the ideas of a nation and led to the founding of ‘Ingenious Oz Project’. In 2014, as an ambassador of Start-up Australia, he interviewed over 50 of Australia’s top entrepreneurs and business leaders. He is now founder and maestro of ‘Game of Inches’.

He has advised C-Suite executives, Ministers of Parliament and entrepreneurs in both public and private sectors. As an international speaker, he has presented his experience and expertise to organisations in myriad industries including IT, Franchise, Events, Marketing, Finance, Pharmaceuticals, Government and Telecommunications.

Having now spent over 20 years in business events (both on and off the stage) he understands the importance of not just being engaging, but delivering practical and lasting business benefits. As a speaker he is in demand both in Australia and overseas. He is an alumni of the Disney Institute, a Ted-Xer, and author of two books with a third in production titled "Game of Inches’.

When not speaking, working with clients, writing or riding his motorcycle he spends his time between Sydney and the rural mid north coast of NSW with his family.


Craig James
Commonwealth Bank

Craig is married with three ’20-something’ children and currently lives in Huntley’s Cove, just to the north of Sydney.  Chief interest outside work is Masters athletics, basically sprints. His current role is Chief Economist, CommSec, interpreting ‘big picture’ economic and financial trends for customers, clients and staff.

CommSec is known for innovative, ‘user friendly’ reports including State of the States, the CommSec iPhone Index and CommSec Home Size report. As well as providing presentations to staff and clients and commentaries on financial and economic trends, Craig appears regularly in the electronic and print media.

Craig has worked in banking, finance and journalism for around 38 years and holds both Bachelor and Master degrees in Commerce (Economics). Both degrees were undertaken at University of NSW. Craig is an Adjunct Professor at Curtin Business School in Perth.

Paul Alsbury
Senior Executive Director, Corruption

Mr Paul Alsbury has a Bachelor of Business (Accountancy)(QUT), a Bachelor of Laws (QUT) and a Master of Laws (QUT). He was admitted in Queensland as a Solicitor in 1999 and as a Barrister in 2001. Mr Alsbury is also admitted as a Solicitor in England and Wales, and is a Graduate Member of the Australian Institute of Company Directors.

Mr Alsbury has over 15 years' experience in the Queensland Public Service, including as a Crown Prosecutor with the Office the Director of Public Prosecutions, Executive Director (Legislation and Standards) with the Department of Transport and Main Roads, and Executive Director (Legal Division) with the Queensland Police Service.

Patrick Wildie
Assistant Under Treasurer, Queensland Treasury


Patrick Wildie is currently Assistant Under Treasurer, Economic Strategy, in Queensland Treasury, overseeing teams with responsibility for monitoring and forecasting the performance of the Queensland economy, as well as providing advice on economic policy, economic strategy and regulatory reform matters.


Following a successful career as a journalist, Patrick ‘re-invented’ himself as an economist and joined Queensland Treasury in the late 1990s.


He has spent the last 15 years in various senior management positions in Queensland Treasury across a range of areas of the department including macroeconomics, microeconomics, regulatory reform, structural policy and intergovernmental relations.

Sarah Vandersee
Queensland Shared Services

Sarah Vandersee is currently acting as Executive Director, Service Delivery at Queensland Shared Services.  She is a Certified Practicing Accountant with more than 20 years’ experience across many different functions such as both internal and external audit, statutory claims, legal services, customer service and customer experience.

Sarah joined Queensland Shared Services in January 2016 to lead a large team of accounting professionals providing services to 25 government departments.  Her passion for introducing innovative ways of doing business is helping to bring about change to improve the shared service experience for QSS’ customers.


Jen O'Farrell
Chief Executive Officer, Crime and Corruption Commission

Ms Jen O'Farrell has a Bachelor of Laws (1st class honours, QUT), a Bachelor of Commerce (UQ) and a Bachelor of Business (QUT). She was admitted as a solicitor in the Supreme Court of Queensland in 2008.

Prior to commencing at the CCC in July 2015, Ms O'Farrell assisted the Commission of Inquiry into the regulation of the Queensland Greyhound Racing Industry as the Commission's Executive Director. This role allowed her to combine her experience in law, risk management, corporate governance, workforce management and organisational strategy, she gained this experience through more than 15 years in both the public and private sectors, including as the General Manager, Strategy and Renewal and Director Legal Services at the Department of Transport and Main Roads, and as a solicitor with Corrs Chambers Westgarth lawyers.

Ms O'Farrell's professional achievements include the success of the Department of Transport and Main Roads' Innovation Strategy: Putting ideas into action. This strategy was developed and led by Ms O'Farrell in 2014 and won that year's Australian Human Resources Institute Fons Trompenaars Award for Innovation & Creativity.

Michael Glover
CFO - Cross River Rail Delivery Authority
Michael Glover has more than 25 years’ experience as a senior executive in the commercial and government sectors within infrastructure and corporate services. With a Bachelor in Commerce and a MBA, he also has extensive experience in boards and board sub-committees, including the management of Audit and Risk Committees.
Michael is currently the Chief Financial Officer for the Cross River Rail Delivery Authority. He previously was the Deputy Director General for the Gold Coast Commonwealth Games and also delivered Airport Link Tunnel in Brisbane. Both Cross River Rail Delivery Authority and Airport Link are transformative transport and infrastructure projects.
Michael is an Old Boy of Ipswich Grammar and has been involved in Queensland Rugby for over 25 years sitting on both the QJRU and QRU Boards.  He has also managed a number of Queensland representative teams.


Peter Maddison
Commonwealth Bank
Peter Maddison is the Executive Director of Client Consulting.

Formally, Peter had a number of online responsibilities which included the creation and management of CommBiz (the Bank’s online Government and Institutional banking platform), a variety of payable and receivable products and our first iteration of our analytics app, Daily IQ.

As part of his Client Consulting role, Peter’s team advises clients on payables, receivables, ERP Integration, the new Australian payments system - New Payments Platform (NPP), Cyber Security related issues and Blockchain. 

His team also delivers Financial Operations reviews to look at clients’ working capital performance, in addition to Design Thinking workshops for the Bank’s large corporate and government clients which assist with the delivery of end customer experience outcomes.
Peter has also represented the Bank at various other payments and identity forums, including being part of an industry consortia that worked with IdenTrust™, a global public key infrastructure (PKI) schema. 

David Cook
Executive Director, Digital & Technology – The Public Trustee
David Cook commenced as the Executive Director, Digital & Technology with the Public Trustee in April 2017 and is accountable for Digital business and Technology Strategy, Enterprise Change, Information Systems and Records Management.

His career has included roles leading operations, strategy, customer service, account management, security/business resilience, continuous improvement, consultancy, merger and acquisition and commercial management across defence, retail, high technology, resources and financial services.

David has a Bachelor of Business (Dist), an MBA (Dist) and has undertaken training in Digital design, Behavioural finance, Negotiation, Six Sigma, Lean, Total Quality Management, Risk Management, Sales Systems and Technology Governance. David is a graduate member of the Australian Institute of Company Directors and is an experienced not-for-profit Director and Chair.

Mark Girard
Managing Director, Client Advisory

Mark Girard was appointed Managing Director of the Client Advisory Division effective July 2016 and is passionate about QTC’s high performing culture and driving the initiatives that are essential to achieving QTC’s strategic objectives.

From 2014 to 2016, Mark led QTC’s Strategic Change Program, which involved the renewal of QTC’s legacy banking platform with globally recognised systems and reshaped the organisation for operational excellence. This operational excellence includes best practice in corporate services, highly-automated back and middle office functions, and commercially-focused funding and markets, and client teams.
Prior to this, Mark was Chief Executive of Local Government and Infrastructure Services (LGIS), a joint venture between QTC and the Local Government Association of Queensland, which delivered market-leading SEQ drought mitigation projects and 2010-12 flood and cyclone reconstruction initiatives.

Mark joined QTC in 2006 following a career in consulting engineering and policy development involving federal, state and local government.


David Hardidge
Director - Queensland Audit Office
David is Technical Director at Queensland Audit Office and provides expert, authoritative leadership on public sector financial reporting and the audit response in the not-for-profit and for-profit sectors.

David has extensive experience in accounting advisory functions of large accounting firms providing advice, insights and explanations on Australian accounting and International Financial Reporting Standards (IFRS and AIFRS) and external financial reporting requirements for the public and private sectors.
David’s latest focus is on revenue (IFRS 15 and AASB 15), income for not-for-profits (AASB 1058), leases (IFRS 16 and AASB 16) and changes to the Australian Reporting Framework.
David has previously presented for IAG and CAANZ conferences and events.

Joshua van Gestel
Joshua van Gestel is Sunsuper's Institutional Communications and Insights Manager. In his role he is responsible for the delivery of Sunsuper's education strategy to members, overseeing the development of bespoke multi-channel communication strategies for Sunsuper's key employer clients and their employees, and the examination and sharing of employee and industry insights - including in the areas of growing financial resilience, promoting tangible wellness benefits and enhancing retirement preparedness.

Joshua is passionate about empowering Australians to achieve their retirement dreams through the provision of effective, tangible and engaging experiences, while also bringing a desire to create employer advocacy to improve the financial and broader wellbeing of employees.

Joshua holds a Diploma of Financial Planning and a Cert IV in Workplace Education and Assessment, and has nearly 25 years' experience within Financial Services and Media organisations, including Management, Operational and Education roles.

Sonia Cooper
Deputy Commissioner, Queensland Public Service Commission

Sonia Cooper is a Deputy Commissioner with the Queensland Public Service Commission (PSC).

During her 28 year career in seven organisations across the public and private sectors, Sonia has developed capabilities and experience in organisational leadership, strategy, performance and change management.

In 2016 Sonia worked as the CEO of the State Library of Queensland leading the organisation through a difficult period to ensure business continuity, improved reputation and better workplace culture.

Sonia has provided leadership in establishing and mobilising new organisations, brokered partnerships with industry and the tertiary education sector to deliver more capable and future ready workforces and provided change leadership through a merger and acquisition process. Under Sonia’s leadership, the PSC has delivered on major workforce strategy, leadership development, workplace culture and organisational change initiatives in partnership with agencies across the public sector.

Sonia holds a Bachelor of Arts from the University of Queensland and a Bachelor of Business from the Queensland University of Technology. Sonia is a graduate and member of the Australian Institute of Company Directors.


Brendan Worrall

Brendan Worrall has extensive experience in senior executive roles in both public practice and the Queensland public sector. Prior to joining QAO, Brendan was the Crowe Horwath Managing Partner for Audit and Assurance across Australia and New

Brendan’s previous roles in government include Assistant Auditor-General at the Queensland Audit Office and Chief Financial Officer for Queensland Treasury. He is the chief executive and accountable officer for the Queensland Audit Office, and an independent officer of Queensland’s parliament. Brendan is the 23rd Auditor-General.

Nathan Hatherly
Manager, Treasury Management Advisory, Queensland Treasury Corporation
Nathan has worked in banking and finance for over 13 years, with the last 8 of those spent with QTC. Nathan has helped structure and shape Treasury Management strategies and functions across government during his time at QTC. As is the core function of QTC, Nathan has a keen focus on helping secure the financial future of Queensland through efficient and clever financial risk management.

Prior to QTC Nathan held roles with the Commonwealth Bank of Australia and ANZ Banking Group in Corporate and Institutional Banking roles and holds a Bachelor of Economics (International Trade and Finance) and Masters of Commerce (Applied Finance) both from the University of Queensland.

Suzanne Cooley
Department of Transport and Main Roads
By day, Suzanne works as a Principal HR Advisor for Information Technology Branch, Department of Transport and Main Roads. After hours, she runs a health clinic that specialises in Health & Nutrition Coaching, group fitness, massage and acupuncture, She has two active 14 year olds to add to the mix.

In 2013, Suzanne’s manager was asked to represent their branch at the Department of Transport and Main Roads Wellbeing Working Group. Knowing that Suzanne had a passion for health & wellbeing, he played to her strengths and asked her to represent the branch. This is where the wellbeing journey began with a focus in changing the organisations culture. No easy feat but much success has occurred including being the only government department to have obtained GOLD recognition with Happier. Healthier. Workplaces. for their wellbeing program.
Suzanne decided that she wanted to learn how to teach Pilates for her own wellbeing and began the road of study whilst working full time in 2007. Suzanne has obtained her Certificate III and IV in fitness, advanced Pilates certificate, pregnancy and kids Pilates. She is a qualified personal trainer and teaches Barre, Piloxing Barre, Trampoline and Aqua fitness. She holds a Bachelor degree in communication and journalism and is a qualified Health & Nutrition coach.


Liz Wells
Queensland Treasury
Liz Wells joined Queensland Treasury in 1999, moving from the Commonwealth Department of Finance to join the original Tridata team. Liz’s roles in Queensland Treasury have included Director Collections in the Office of State Revenue, Director of the Government Banking Unit and Director Fiscal Strategy, responsible for advising government on the State Budget position and financial management policies and legislation.

Liz is currently working with Treasury’s recently formed Budget Office/Program Management Office. The team is focusing on delivering the annual Mid Year Fiscal and Economic Review and planning for the 2019-20 State Budget Process. Prior to joining the Public Service Liz worked as a freelance musician.

Geraldine Magarey
Chartered Accountants ANZ
Geraldine delivers the CA ANZ research and insights program and provides strategic guidance on business issues, including diversity, corporate governance and cybersecurity to Chartered Accountants, government, regulators and business.

Geraldine has over 25 years’ experience in the finance and accounting profession. Prior to joining CA ANZ, she was senior manager at the Australian Securities and Investment Commission, tasked with the management of the accountants and auditors team and guiding the strategic direction.

Geraldine has also held audit and corporate finance roles with PwC and Deloitte in Australia and London as well as roles at Westpac and a Time Warner subsidiary.

She is a Fellow Chartered Accountant and holds a Bachelor of Arts in Economics and Government from the University of Sydney, a Graduate Diploma in Business Administration from the Australian Graduate School of Management and a Masters of Commerce in Accounting from the University of New South Wales.

Chris Connor
Executive Manager, Emerging Technology Commonwealth Bank

Chris leads the Emerging Technology Team within the Commonwealth Bank.

The Emerging Technology team identify potential technologies that could be applied within the CBA context - one of his primary roles is to coordinate the efforts in working with those technologies.

The team's approach is iterative in that they often build prototypes that help further the business thinking around a particular business challenge or to understand how the technology may be applied to other problems. Externally, they work with a diverse group including other financial institutions, strategic technical partners, academia, government organisations, consulting firms as well with the global start-up community.


Chris works with different divisions of the CBA Group generally to define their day to day challenges and understand how emerging technology can improve processes today. Conceptually he works to re-imagine the future of the Bank as a whole.


Patrick Lavery
Ernst & Young
Patrick has been a Partner at Ernst & Young with over 28 years experience providing tax advice and assistance.

Matt Gilroy
Sunsuper’s 2018 Australian Employee Insights Report highlights the potential impact of digital disruption on your employees, but do you have an insight into the disruption to your business that is yet to come?

As Sunsuper’s Head of Digital Distribution, Matt Gilroy is uniquely positioned to take a look into the future through his role working with employers, payroll providers and technology change leaders. Matt will delve into the digital disruptions already well underway, where we are heading, what it may mean for your business, and the opportunities it could provide to you and to your employees.

David Reed
Director of Legislation and Policy and the General Counsel for the Public Service Commission


David Reed is the Director of Legislation and Policy and the General Counsel for the Public Service Commission.  He is an admitted solicitor and is also a member of the State Public Records Committee.


He has held a range of roles across 4 different State Government departments focusing on policy or legal issues.  His legal background has seen him work on prosecutions arising out of the Fitzgerald Inquiry, work at the Crime and Misconduct Commission (a pre-cursor to today’s Crime and Corruption Commission) and be involved in a range of difficult and complex discipline and misconduct matters.


In his current role at the PSC he leads a small team that prepares directives and policies governing public service employment, provides advice on ethics, conflicts of interests and the Code of Conduct and supports the sector in managing more complex performance and conduct matters as part of the CaPE service (Capability and Performance Excellence).



Geoff Noble
CFO Group

Geoff is a Partner in the CFO Group, he has 40 years of experience working with large corporations and governments, helping them transform their planning and reporting processes to support the implementation of strategy, improve performance and deliver desired outcomes.

Geoff is the co-author of a methodology for simplifying the design and implementation of enterprise performance management systems for government.

Government Performance Management

This presentation will provide a practical guide to enterprise performance management success, across government and for government agencies.

· define what enterprise performance management is and which planning and reporting processes it covers.

· outline the roles accounting, finance and governance professionals can play in enterprise performance management success.

· explain why enterprise performance management should be prioritised in order to save time, effort and money and at the same provide the necessary framework to focus the entire organisation on delivering the planned outcomes

Geoff will provide some practical examples and case studies of how enterprise performance management systems have helped organisations become more agile and outline the three key ingredients for enterprise performance management successes in government.


Dawn Edwards-Jones
Associate Director – KMPG, Brisbane (Financial Management)

Dawn's background includes over 20 years’ Public Sector financial management experience including over 6 years as Director of Finance/ CFO in the UK in the Education Sector. Having responsibility for a diverse range of activities including strategic planning, financial reporting, budgeting and forecasting, operational management, process improvement, program and project/ change management.

Dawn has vast experience and a deep understanding of the challenges facing the Public Sector, working with many Organisations to deliver efficiency programs and carry out “Program Spending Reviews”. Dawn can provide the practical experience of developing and implementing Financial Management transformation activities.


Peta Shipley
Financial Services Manager, SSCOS, Brisbane City Council

At Brisbane City Council, Peta provides strategic leadership to the team providing Council’s divisions and business units with accurate and timely financial information to support decision making, budgeting and planning, and drive business performance. With more than 20 years' experience working in the public sector, Peta has previously held senior management positions in a number of state government agencies where she lead and developed finance and accounting teams. She is passionate about developing people and promoting ongoing learning.

Peta holds a Bachelor of Business, majoring in Accountancy from the Queensland University of Technology, is a Member of the Australian Institute of Company Directors and is a Fellow of CPA Australia.

Peta is also currently the Deputy President of Queensland Divisional Council and has been an active volunteer for several years, taking up her first Committee role in 2012.

Jess Riddell
Executive Director, General Goods and Services, Queensland Government Procurement

Jess is a career CPA with an extensive background in commercial accounting, working throughout Australia.  She made the change to Government in 2010 and has worked across multiple agencies since, predominately in Agriculture and Transport, before moving to Housing and Public Works in 2018.  Jess is currently the Executive Director, General Goods and Services, a whole of Government procurement category and part of Queensland Government Procurement.


Having managed and developed large scale projects and contracts throughout her career, stepping into procurement has been an opportunity to consolidate her skills. Jess is passionate about leaderships and developing staff to create strong succession cultures in teams.


Amanda Lutvey
Career Culture Lab
Amanda has held senior leadership roles in Human Resources, Sales & Marketing and Operations Management across a diverse range of industries.  With her focus now firmly in the Human Resources space, Amanda founded her consulting business, Career Culture Lab, where she partners with her clients to design and deliver business relevant people strategy and initiatives that drive employee engagement and build workplace cultures that attract and retain top talent. 

Sue-Ellen Kusher
Strategic Learning and Capability Specialist, Human Resource Services Unit of The Public Trust Office, Queensland.


All of us have to speak as part of our occupation. The research says that managers spend somewhere between 50% - 80% of their total time communicating in one way or another – even when they don’t intend to!  Communication is critical to everything that goes on in an organisation.  When information is missing we fill in the gaps as best we can, so without clearly targeted information it’s difficult to follow instructions or influence the expectations of those who are in a position to make critical decisions. The opportunity to improve personally, and to deliver greater productivity professionally, is everywhere.


This is where Sue-Ellen steps in ...


As a professional actor Sue-Ellen studied human behaviour and interaction from a unique perspective. She has also owned and operated commercial and retail businesses, managed a statistical marketing company, and ultimately became an international, commercial retail impact specialist. She has moved from helping clients like Apple computers establish their retail presence and vibe throughout the southern hemisphere, to working with renowned specialists at master classes in the Californian university system and piloting programs in Australian universities.   For the past twenty-two years she has excelled as a workplace facilitator, coach and mediator and more recently as the owner/editor of a digital corporate development platform.  Sue-Ellen is a Master Practitioner of NLP, accredited in a range of psychological, transactional and assessment tools as well as dabbling in Reiki.


For her clients Sue-Ellen specialise in all aspects of complex communication, education, leadership and maximisation in both the digital and real environment.  In every aspect of personal development she incorporates strategic design, psychological patterning and delivery methods that employ triple loop strategies on multiple learning levels.  This means that information is absorbed and understood on both a conscious and sub-conscious level (where true change happens).  The combination of solid research, acting experience, psychological strategy and NLP technique, offers our clients some real advantages.


Michelle Bassett
Trainers in Training, for Kingston Human Capital
Michelle is an innovative change and training facilitator with over 20 years leadership and training experience. Beginning her career as a Medic in the Australian Army, Michelle learnt quickly how to work in a ‘high performing’ team and most enjoyed being an instructor of new recruits and Medical Assistants. After leaving the Army for medical reasons, she ‘accidentally’ found her way into the HR industry and achieved professional success in recruitment, training and career transition roles.

Most recently, Michelle has leveraged her studies in business, finance and training and has transitioned into roles where she delivers workforce transformational programs. These roles focus on upskilling staff through developing their knowledge, skills and abilities in preparation for significant technology changes, relating to finance, logistics and procurement (ERP software implementations).


Donna Bliss
Donna qualified as a Chartered Accountant with KPMG before moving her career focus from finance to recruitment. With over 20 years of recruitment experience, Donna has held various roles both here in Australia and internationally.

As Business Director for Hays, Donna leads Hays' Brisbane Southside business as well as providing strategic direction for a number of key Queensland clients. Donna’s number one passion is to truly partner with Hays’ key clients by providing thought leadership pieces to invoke innovative discussions on how to achieve ‘best practice’ in business.

Daniella Yarrow
Public Trustee
Daniela is the Client Experience and Delivery change coordinator with the Public Trustee.

Daniela believes that people are our greatest asset and, what we do as leaders is replicated in the cognitions, attitudes and behaviour of our people i.e. how they think, feel and act.

Daniela has worked for global corporations, managed community mental health services and not-for-profit disability organisations.  Daniela has provided behavioural expertise in state Forensic services and supported organisations nationally and internationally with training and development in behavioural science.

Daniela holds degrees in Psychology and Business Management.