09h30

Registrations and coffee

10h00

Welcoming Speech by EPF

Trevor Garrod, Chairman EPF

10h10

Welcome Speech by Airport Regions Conference

Guest speaker:

Sergi Alegre Calero, Chairman ARC

10h20

Key speech by DG MOVE

Guest speaker:

Fotis Karamitsos, Deputy Director-General of Mobility and Transport

10h40

Keynote speech: "A pan-European, multi-modal passenger ticketing and bookings service)

Guest speaker:

Philip Martin, Head of Marketing for Amadeus rail

11h00

Keynote speech EPF: "Intermodal passenger rights: a level playing field with a clear view for passengers"

Christopher Irwin, Vice-President of EPF

11h20

Open Discussion: "Towards seamless travel for today's passengers"

Guest speaker:

Willy Smeulders, Board Member of EPF

Yannis Vardakastanis, Chairman EDF

Christian Wolmar, Moderator

12h00

Lunch 

13h15

Passenger Expectations

"European awareness on passenger rights across all modes" 

Guest speaker: 

Ruth Lopian, DG MOVE

"The Practical Use of Passenger Satisfaction Surveys"

Guest speaker:

Anthony Smith, Chief Executive of Passenger Focus

14h15

Panel Discussion: "European transport policy - what does it mean for citizens?" 

Guest speaker: 

Fotis Karamitsos, Deputy Director-General DG MOVE

Michael Cramer, MEP, Chair of the TRAN committee

Christoph Klenner, Secretary General of ETTSA

Christian Wolmar, Moderator

15h15

Closing Remarks

Trevor Garrod, Chairman EPF

15h30

End of the Summit /networking and drinks