Andrew Ramsden is a digital leader passionate about creating lasting positive change for organisations and their customers. Andrew has spent the last 10 years working in Government transformation. In the role of Director Digital Channels he led collaboration across Queensland Government resulting in a customer-centred revolution for how government delivers it's services online and a 28% increase in customer satisfaction. The impact of Andrew's leadership on culture is demonstrated by a jump in staff engagement from 53% to 71% after 12 months in that role. Pursuing his passion for personal and organisational transformation, Andrew founded Alpha Transform. Alpha transform provide culture, strategy and leadership development to help organisations succeed in digital transformation and embed innovation as BAU. |
