SAUG Summit 2012 + SAP Forum Australia
 
Melbourne Convention & Exhibition Centre  |  21 - 23 August 2012
 
SAUG SUMMIT 2012 + SAP Forum Australia
 
Frequently Asked Questions
 
 
 
How do I know if my company is an SAUG member?
If you are unsure whether your company is an SAUG member, visit our user account application page and scroll down the list of member organisations.  Alternatively, you can try to apply for a user account using your company email address.  If your company is a member, you will be prompted to the next page of the application.
 
What is my SAUG member account login and password?
Your SAUG account login is your company or work email address.  If you have forgotten your password, you can retrieve it by using the forgotten password button.  An email will be sent to your work nominated address with your current password.
 
I don't have an SAUG account login, how do I set one up?
If your organisation is a member of SAUG, you can set-up a personal user account via the user account application page.  This is free-of-charge and anyone from your company can apply.  A user account login will give you access to the secured area of the SAUG website and allow you to register for events at the member rate.
 
What are the benefits of being a SAUG member?
For a list of benefits and additional information regarding SAUG Ordinary, Consultant and Associate memberships, please visit the memberships page of the SAUG website.
 
What kind of discount will I receive when attending as a SAUG member?
Non-member rate for attendance is from $1,800.00 + GST.  Member rate is from $800.00 + GST
 
Is it possible to attend as a day delegate only or do I have to attend the entire event?
Day delegate passes are unavailable for this event unless you are only attending the Technical Stream.
 
Can a work colleague share my registration badge during the event?
Individual registration badges are not transferable and cannot be shared among colleagues once the event opens at 8:00am on Tuesday 21 August.
 
When does early bird discount close?
The early bird discounts will be available until 5.00pm, EST on 6 July 2012.  After this date, the standard prices will apply for members and non-members.
 
When is online registration closing?
Online registration will close 5.00pm Friday 17 August 2012
 
Am I able to register on the day and if yes, is there a surcharge?
Yes, on-site registration will be available from 8:00am on Tuesday 21 August and a $50 administration fee (on top of the standard rate) will be charged for processing on the day.
 
When is the cut-off date for cancellations, and can I receive a refund?
A full refund will be given if you cancel your registration in writing at least 14 days prior to the start of the conference.  After this period your ticket will only be transferable to a colleague within your organisation, but no longer refundable.  SAUG must be notified of the transfer before 12noon on Friday 17 August 2012.
 
Where can I park while attending the conference?
There are three car parks available to visitors to the Convention Centre.  Click here to access the MCEC website which contains maps and car park pricing.