Welcome!

Partner with the CalPERS health plans to host virtual or onsite Open Enrollment support for your agency, where they’ll answer benefit questions and provide resources to help your employees make an informed decision during Open Enrollment.

Your CalPERS health plans have created this website to provide useful information to support your efforts during Open Enrollment.

Frequently Asked Questions:

What are the key dates for Open Enrollment?

• July 22 to August 30 — Open Enrollment Tool Request Form is available for agencies to request Open Enrollment support
• September 3 to October 11 — Available dates for onsite & virtual Open Enrollment support
• September 16 to October 11 — CalPERS Open Enrollment period

What types of Open Enrollment support can I request?

1. Onsite Support
   CalPERS health plans will participate in a limited number of onsite Open Enrollment events. CalPERS health plans will answer benefit questions and provide resources regarding important health plan information. Live presentations for your onsite Open Enrollment events are also available by request.
2. Virtual Support
   Each health plan is offering a variety of virtual support resources such as videos, high resolution PDFs, microsites, webinars and more.
   
   CalPERS health plans can participate in virtual webinars hosted by your agency. Health plans can provide live presentations and/or a Q&A session during webinars.
3. Printed Materials
   Health plans can provide a small supply of printed materials to your agency. Materials have been pre-selected by each health plan and will be shipped to the address you provide.

Onsite Event FAQ:

My agency would like to conduct onsite Open Enrollment events, will CalPERS health plans attend?

CalPERS health plans will participate in a limited number of onsite Open Enrollment events this year. However, this option will be subject to (1) City/county ordinances and/or (2) health plan discretion. Once you submit an onsite support request, each of the health plan contacts will be notified and will respond individually with their availability to attend your event.

How do I request onsite support?

You can make your request using the Request Form in the Open Enrollment Tool, which will be available from July 22 to August 30.

What are some helpful tips for onsite event support?

• Submit your request as soon as the Request Form is available (July 22 – August 30).
• Schedule 1 event per agency, if possible.
• Combine events with other agencies to increase participation, especially for smaller events or those in outlying areas.
• Limit events to 2 hours (health plans have difficulty attending longer events due to demands during Open Enrollment).
• If your time does not fit in the 2-hour time slot, please select "other" and indicate the actual time of the event.
• If your agency is holding multiple events, please submit 1 request per event.

Can I request onsite and virtual support?

Yes, please submit two different requests: one for onsite and one for virtual support.

How do I modify my request?

If you need to make changes to your request, use the Modify Request Form to modify your information using the email address and the unique Modify Code listed in your confirmation email.

Virtual FAQ:

What's my agency's role in conducting a virtual Open Enrollment event?

Once you submit a request for virtual support through the Request Form on the Open Enrollment Tool, please upload the virtual resources sent by each health plan on your external and/or internal website and distribute to your employees via email.

What types of virtual resources will the CalPERS health plans provide?

CalPERS health plans have a variety of different virtual resources, which will vary by health plan. Types of resources can include videos, high resolution PDFs, microsites, webinars, online office hours and more.

Does my agency need to set-up an Open Enrollment webinar?

Setting up your own Open Enrollment webinar can require a lot of technical management. Instead, your agency should take advantage of solutions that each health plan is offering. Some health plans can host their own webinars*, and your only job as an agency will be to distribute the necessary information to your employees. Please visit each health plan's Open Enrollment website to find information on live or recorded webinars.

*Please note — this is a limited feature, and availability is subject to each health plan. Submit a virtual support request through the Request Form on the Open Enrollment Tool for more information.

What if I still want to set-up an Open Enrollment webinar specifically for my agency?

Please provide your desired date and time in your virtual support request. We recommend following up with each health plan after submitting your request. Please note, availability will vary by health plan.

If your agency is holding multiple webinars, please submit 1 request per webinar.

Can I request onsite and virtual support?

Yes, please submit two different requests: one for onsite and one for virtual support.

How do I modify my request?

If you need to make changes to your request, use the Modify Request Form to modify your information using the email address and the unique Modify Code listed in your confirmation email.

Where can I find additional information regarding Open Enrollment?

Visit the Open Enrollment for Employers webpage on the CalPERS website for additional information regarding Open Enrollment such as resources and other support.