GENERAL QUESTIONS

 

Is it safe to leave items at my booth?
Security will be provided when the exhibit hall is closed. However, it is recommended that valuable equipment and personal items should be locked up or taken with you each day. Exhibit management will not be responsible for loss or damage.

We are no longer able to exhibit at SOMSA, how do I cancel our booth?
Should the exhibitor be unable to occupy and use the contracted exhibit space, exhibitor shall promptly notify SOMA in writing. All sums paid by the exhibitor, less a service charge of 50%, will be refunded prior to April 1, 2022 . No refunds will be made on or after April 2, 2022.

I would like to host a drawing in our booth, is this allowed?
Prize drawing and contests are permitted with permission from Exhibit Management. Contests may not obstruct or disturb surrounding booths and must follow local laws.

How many people typically attend?
On average there are approximately 1,200 attendees at the SOMA Scientific Assembly each year.

I would like to provide samples of our product is that okay?
Yes, you can provide samples of your product IF it is not considered food or beverage. ABSOLUTELY no food and beverage may be distributed in the exhibit hall without prior written permission from the Raleigh Convention Center. This includes water additives, water must be provided or approved by the Raleigh Convention Center.

How do I make hotel reservations?
For more information on hotels and travel to Raleigh - please visit the SOMA website.

Can we host our own event/meeting during SOMSA while in Raleigh?
If you would like to host a meeting or reception during the posted SOMSA Dates (May 4-7, 2022), please complete the SOMA Meeting Request Form and submit to djennings@kellencompany.com. All affiliate meetings/events must be approved by SOMA staff. Suggested dates/times are Monday, June 28 or Thursday, July 1 after scheduled SOMSA Program Events. Affiliate meetings/events cannot conflict with the scheduled SOMSA Program Events.

 

 

How do I select my booth?
You can select your own booth space from the interactive floor plan when you register.

What booths are available to purchase?
Visit the Exhibit Pricing and and Details page to see pricing and a description of each booth type. Click here to visit the interactive floorplan.  To see which company has reserved booths hover over the booth.

I am a small business or non-profit and want to purchase a Prime booth but my discount code will not work.
The Small Business and Non-Profit discount is only for standard booths – booths marked with a ‘P’ must be purchased at the Prime rate.

How do I purchase a booth at the Small Business or Non-profit rate?
Please email proof of small business status or an IRS Verification letter stating 501(c)3 or 501(c)6 status to soma-exhibits@kellencompany.com. Upon approval a discount code will be email to you. Limit 2 booths (10x20) receives discount. 

I’ve already purchased my booth but no longer like where I am placed. Can I switch booths?
You may switch booths up to 30 days prior to the start of the show (April 1). Please contact the SOMA exhibit manager at SOMA-Exhibits@kellencompany.com

Are we able to purchase more than one booth?
Yes, you may purchase multiple booths. At this time our registration system does not allow you to purchase multiple booths in one transaction. To purchase multiple booths, please contact our SOMA Exhibit Manager at SOMA-Exhibits@kellencompany.com

 

 

 

 

 

How do I order booth furnishings?
The Viper Service Kit will be available starting in April. Should you have questions about booth furnishings you may contact Viper Tradeshow Services at 847-426-3100.

What furnishings come with the purchase of a booth?
Each 10’ × 10’ booth includes pipe, drape, a one-line identification sign and two exhibit representatives. All other materials including booth furnishings must be ordered through Viper Tradeshow Services, the official service contractor company for SOMSA. Exhibit booth pipe and drape will be gold and white.

Is the exhibit hall carpeted?
Black and grey fleck aisle carpet will be provided; for comfort and booth appeal floor covering is suggested, but not mandatory.

Does electricity come with the purchase of a booth?
Electricity does not come with the purchase of a booth. If you have electrical ordering questions, please contact Hannah Fuller with the Raleigh Convention Center at hannah.fuller@raleighnc.gov A form to order electricity can be found in the Viper Service Kit.

Is Wi-Fi included with the purchase of a booth?
SOMA does not provide wireless internet. Should you need internet access you will need to contact Hannah Fuller with the Raleigh Convention Center at hannah.fuller@raleighnc.gov An order form for wireless internet or network services can be found in the Viper Service Kit.

Who do I contact to order AV equipment or services in my booth?
Visual FX is the official AV provider for SOMSA. You can contact Visual FX at 847-426-3100. An AV order form is provided in the Viper Service Kit.

Is a lead retrieval system available for rent?
Lead Retrieval information will be available soon.