Transforming IT to an Enterprise Service Provider

Friday, April 30, 2021 10:30 AM - 11:30 AM EDT

Dell Technologies is an industry leader in Digital and IT transformation.  With our partner MCP, our strategic focus is helping our Federal customers optimize existing assets and change the way “IT” is delivered to support internal and mission customers.  In this session, Dell Technologies Consulting will brief their perspective, framework, tools and customer successes.  The spirit of this presentation is “education” and sharing a pragmatic approach to help CDC define and extend services using IT Service Management principles (ITSM). This strategy is a best practice within the Fortune 500 and there are parallels that we will share from other healthcare-centric organizations. 

Modernizing the remote worker experience

Friday, April 30, 2021 11:45 AM - 12:45 PM EDT

In this session, MCP and Dell Technologies will provide an update to the CDC worker experience.  Learn about the latest innovations in DELL’s end user client portfolio designed to equip CDC with the most intelligent, secure devices for your digital workplace. Part “b” of our discussion will center on the value of a persona-based user experience which can improve service delivery and create incremental operational efficiencies. 

Delivering mission insight from new approaches to data engineering and data science

Friday, April 30, 2021 1:00 PM - 2:00 PM EDT

In this session, Dell Technologies and MCP will share frameworks, tools and approaches to create new mission insight that can optimize the use of existing CDC assets (and data sources). Our experts will brief a holistic approach that begins with use-case definition, data source inspection and considerations for data quality/governance to achieve the targeted insight (through tools and/or data science). Our Team will share customer successes from innovative companies that also have a degree of “technical debt” (not startups). These companies have implemented IT infrastructure that leverages on premise and cloud-based computing resources, IoT data landing zones, and data analysis tools to increase communication and delivery of health information through IT.