It’s a scientific fact that a person’s body gestures give away his true intentions.  Actually, over ninety percent of all face-to-face or face-to-computer conversations derive from nonverbal clues. Conveying competent and ethical behavior, both on virtual conversations and from 6-feet away, is of utmost importance.

Since our body language, the most crucial and sound part of our personality, “speaks the loudest,” it is imperative that we learn how to apply appropriate and deliberate nonverbal gestures that display confidence, exude integrity and create a sense of trust during virtual calls.  Since social distancing conditions seem to intensify uncertainty and fuel anxiety, every aspect of our role as tax preparers is now magnified and complicated.

Body language expert Jan Hargrave teaches you the ways in which your body communicates to the world around you.  As the nation’s leading behavioral authority, Jan will provide you with the nonverbal behaviors/practices that exude trust, display competence and build credibility during virtual conversations and at in-person events.  Discover how to:

• Communicate ideas clearly, impressively and powerfully during conversations.
• Engage the fundamentals of ethical and professional nonverbal intelligence (NI) as set forth in the IPT guidelines for all members.
• Demonstrate respect for the key moral principles of honesty, professionalism, and dignity.
• Employ the “TRIPLE-THREAT-Communication Method.”  Learn to demonstrate meaningful eye contact, purposeful gestures and intentional body posture to develop clarity during virtual meetings or in-person events.
• Become familiar with the facial expressions of emotions (interest, curiosity, attention, contempt, anger, disgust, happiness).  
• Detect fraudulent/deceptive claims: learn to read the “micro-expressions” of deception, craftiness and cunningness during conversations.
• Decipher quick ways to sharpen rapport and likeability through mirroring and matching.

CPE: 1.5 hours

Field of Study: Communication

Knowledge Level: Basic

Prerequisites: None

In this session, we define cloud governance and explain its role in achieving security, compliance, and architecture best practices. We will also present how Internal Audit can assess the information security processes for data stored in the cloud.

Cloud solutions continue to be adopted at a rapid rate as Cloud Service Providers offer flexible computing and storage needs, easier collaboration with internal users and customers, added security features, and more; allowing organizations to focus on their core business functions. While the adoption of cloud services and resources offers many benefits, it also raises significant risks. It is important to establish governance procedures to ensure the successful, sustainable adoption of cloud computing and cloud services.

We will demonstrate how Internal Audit can determine whether the IT organization has put in place processes to actively identify and inventory all cloud services in use, including the data being stored within each cloud services provider’s environment, and how to determine whether the IT organization has processes in place to manage cloud services.

Cloud governance is not a “one and done” activity. To keep up with innovations in technology and business models, governance must be reviewed and maintained.

The learning objectives for this session are:

1. Provide overview of Cloud Governance and Cloud Security
2. Present top risks that auditors should understand
3. Demonstrate audit procedures

CPE: 1 hour

Field of Study: Auditing

Knowledge Level: Basic

Prerequisites: None

During this session, participants will learn what the DOJ does to protect us from cybercriminals. Participants will have the opportunity to ask questions and guide the conversation.

CPE: 1 hour

Field of Study: Auditing

Knowledge Level: Basic

Prerequisites: None

Artificial intelligence or “AI” is often referred to though the capabilities of AI are generally not well understood as well as the value that may be obtained. There isn’t yet even a single set of AI terminology that can be agreed upon to use. Tanmay will answer the questions of what AI is, what it's capable of, what it’s not capable of, and how might AI be used by internal auditors in their professional and personal lives.

During the presentation, Tanmay will display transforming examples of this power.

CPE: 1.5 hour

Field of Study: Information Technology

Knowledge Level: Basic

Prerequisites: None

The shift to remote workforces has proven to be a long-term one, and cybersecurity measures are critical as attacks continue to increase exponentially. Businesses need to ensure protection from cyberattacks for not only their perimeter, but also their end points, and we’ve found many businesses fall short.

In this webcast, we’ll share six examples of prevalent remote workforce mistakes, their implications for your business, and what you can do to address them.

CPE: 1 hour

Field of Study: Auditing

Knowledge Level: Intermediate

Prerequisites: None

CPE: 1 hour

Field of Study: Auditing

Knowledge Level: Basic

Prerequisites: None