CX NYC 2019


CX NYC 2019


New York Hilton Midtown New York  June 11-12, 2019

Change The Game 

Leading Radical CX Innovation

    Ready, Set...


    Over the past two decades, CX leaders have elevated customer experience from a theoretical into a thriving discipline. 


    They’ve assessed and taken advantage of opportunities for quick wins. They’ve forged a set of tools ranging from employee experience to advanced analytics, all aimed at winning market share by winning over customers. 

    ...Let's Go


    Now it’s time to push forward. The foundation has been laid for real, disruptive innovation. It’s time to redefine the customer experience by leveraging tech, behavioral economics, and innovative ideas. Firms that move fast will gain the advantage. And it’s your race to win. 


    At CXNYC we’ll show you how to turn your wish list into a to-do list and then into a list of achievements. We’ll show you how to stop decorating with CX and start renovating. And we’ll show how to do all this in an unforgiving market reality with an economic slowdown on the horizon.


    Join Us


    Clients: $2,350 
    Non-clients: $2,550
    Government, education, and nonprofit: $2,250

    All prices in USD.

    Take advantage of our team discount by using discount code 4FORR3 for 4 tickets for the price of 3!

    New York Hilton Midtown
    1335 Avenue of the Americas
    New York, NY 10019
    +1 (212) 586-7000
    Hotel website | Group Rate

    Global Corporate Partners


    Learn about our other Customer Experience Forums.