Education Breakout Sessions
Netflix and Amazon are experts at understanding individual preferences, both explicit and inferred. With this knowledge, personalization becomes a crucial element in corporate travel, saving both time and money which makes for both happy travelers and happy travel managers.
Speaker:
Jeff Lawlor, Vice President Data Analytics, American Express Global Business Travel
As
Traveler Needs Evolve, So Must Your Payment Strategy
The modern business traveler wants an easy and
efficient experience. Many of these travelers are tech-savvy. Some can’t
qualify for a corporate card or don’t want a credit card. Some want to be able
to pay using alternative forms of payments or using an app. During this
session, a
variety of payment and expense solutions that are traveler centric, efficient
and cost effective will be discussed.
Sponsored by UATP
Speaker:
Tom
Cunningham, VP Business Development, UATP
Meet the Modern Business Traveler
Hear from a diverse panel of
business travelers discuss their emotions, desires and habits so that both
their companies and travel industry suppliers can understand and appreciate
them. Topics like work-life balance, company benefits, technology, and safety
concerns will be addressed.
The Evolution of Lodging and the Modern Business
Traveler
As the wants and needs of the
modern business traveler evolve, so must the lodging industry. The quest for a
unique and individualized experience is becoming an expectation rather than a
desire. Hear how trends in technology, health/wellness offerings, architecture,
and service are impacting the corporate travel industry.
What Would You Do?
Join your peers in conversation as you are presented with real-life
travel scenarios. Share ideas and solutions to ensure your organization is
well-positioned to efficiently and effectively manage situations related to
severe weather events, terrorism, health/medical emergencies, data theft,
accidents and assaults.
Traveler Safety Training- One Size Does Not Fit All
Recent research conducted by ACTE
revealed that 49% of travel managers don’t provide traveler safety training.
Attendees will debate and discuss the challenges and practical solutions to
providing this type of training. No pitches, no PowerPoint, no formal
presentation- just an open exchange of ideas and opinions related to:
- What are the barriers to providing traveler safety training?
- What are the different types of traveler safety training available
- What type of training can be managed internally and when is it best to outsource this function
- What are other ways to share traveler safety information and tips that don’t fit the conventional idea of “training”
Recruit, Maintain, Motivate! Stories of Success
Successful travel managers create
travel centric program that maintain a continuous focus on the travel experience
while also aligning their program to support the desired outcome of the
organization. Here from a panel of travel managers that will share examples of:
- Working closely with internal and external stakeholders
- Shifting the focus of the travel program from procurement function to a people function
- Balancing traveler satisfaction with cost savings
