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Education Breakout Sessions

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Wednesday, 11 October - 13:00 - 14:00

Travel Managers and Buyers Only Round Table Discussions
Launch your 2017 conference experience with candid conversations exclusively among your fellow buyers and travel managers. Moderated roundtable discussions will offer attendees a comfortable forum to examine issues from the perspective and experience of fellow travel buyers to bring clarity and answers to the forefront; and build a quality network of peers who have tackled similar industry challenges. Bring your hot topics to explore; or select among pre-planned hot topics at the Travel Managers and Buyers Only Roundtable session.

Compliments of: Turkish Airlines

Thursday, 12 October - 10:45 - 12:00

Influencing Behaviors of the Modern Business Traveller
Does your policy match your travellers priorities? Discover if your programmes are setup to support employee retention with the latest research on The Modern Business Traveller.

Compliments of: American Express Global Business Travel

Anne Barlow, Head of UK & NEEMEA Travel Operations
Tom Lattig
, Managing Director of Europe, Middle East and Africa, American Airlines
Philip Haxne, Regional Director EMEA - Global Business Consulting, American Express Global Business Travel
Nicholas Nelson, EMEIA Mature Markets Travel, Meetings and Events Leader, EY
John Lyons, Vice President, General Manager, Global Client Group, American Express Global Business Travel

Envisioning a Robust Travel Technology Strategy
New technology is popping up every day providing new appeals to your traveller. Learn how to create a robust technology strategy by: 
  • Mapping out technology elements that offer a great travel experience while minimizing costs
  • Creating a solid strategy and vision of where you want to take your programme in the next 1-2 years
  • Learning the right questions to ask when looking at new technology
  • Putting yourself in your traveller's shoes to learn what technology is best fit for them
    Compliments of: Carlson Wagonlit Travel

    Jane Bankester, Global Travel Director, World Vision
    Benjamin Park, Director, Procurement & Travel, PAREXEL International 
    Steven Schoen, Director Mobility Services Americas, Siemens
    Eric Tyree, Chief Data Scientist, CWT

    Europe's Hot Topics - Part 1 
    Europe is hopping with activity, change, and new challenges directly affecting the corporate travel industry. Stay up-to-date on the latest industry news, hear expert insights and advice, and learn how other travel managers are adapting through the latest topics that are making headlines (and headaches!) 

    Don't miss out on the discussions on how to bring more transparency in the fee structures of airlines and TMC's. Hear about the complexity of understanding the new airlines fee structure.

    Discussion Topics: 
      • NDC fees and changes in airline booking (GDS charges by airline)
      • The transparency of fee structures: how does the money flow and how do we generate more open booking structures
      This sessions will follow a unique interactive debating format! 

      Compliments of: London City Airport

      Bruce Finch, Senior Director, Global Travel, Autodesk Inc.
      Chris Pouney, MSc. MCIPS, Corporate Travel Procurement Consultant, Severnside Consulting

      Erik-Jan Ginjaar, General Manager, Postillion Hotels Nederland


      The Future of Smart Data Use: Smart Contracts Hack-a-thon
      We know what you’re thinking, “Are they calling my current contracts dumb?” No – However the “Pay Space” is here and it’s only just begun. To best highlight the potential of “Smart Contracts” we want you to take part in being a decision maker as a real programmer collects attendee input and builds a Smart Contract right before your eyes! This interactive exercise is guaranteed to create an "AH-HA!" moment; leaving you with a new perspective on how data will be leveraged, and how the future of key supplier agreements will be designed. And underpinning it all, is the accessible data that you can use to predict behaviors then offer better solutions.

      Johnny Thorsen, VP - Global Travel Strategy & Partnerships, Mezi 
      & ACTE Board of Directors

      Henrik Conradsen, Principal Partner, Mai Tech Ltd


      Optimising Meetings: Designing Meetings with Better Compliance and Greater Savings
      Join meetings experts to gain a fresh vision of what it means to optimise; including:
      • Capturing small meetings that are outside your department to better leverage their room night usage in your RFP/preferred provider agreements, and more! 
      • Opportunities to improve the "painful" payment process.
      • Strategies to digitalize the E2E process to optimize spend capture and enhance service delivery.
      This session is worth 1.0 continuing education credit for the Certified Meeting Professional (CMP) credential. Learn more

      Katharina Gebhardt, Senior Business Travel Manager, PAREXEL International 
      Adela Schulz, Meetings Commodity EMEA Lead, MSD
      Cindy Van der Elst, Global Leader, Honeywell Meeting & Event Solutions, Honeywell, & ACTE Board of Directors

      Thursday, 12 October - 14:15-15:15

        Becoming a Travel Programme CEO: Skills of Effective Business Leaders
      Move away from the misrepresentation of the travel manager role as an order-taker or paper-pusher and move towards becoming the Travel Programme CEO. Broaden your thought process and overall management of your travel programme to create a versatile role as the Travel Programme CEO. Get a sneak peek into what you will during this session with the Becoming a Travel Programme CEO Blog

      Compliments of: Amadeus

      Michelle (Mick) Lee, Founder & President, WINiT and Managing Director, ARROW212
      Patrick Marter, Chief Procurement Officer, Fidelity International
      Shamim Sarif
      , Novelist/Film Director, Enlightenment Productions
      Caroline Strachan, Managing Partner, Festive Road

      Evolution and Trends in Hotel Sourcing
      New ACTE Research explores how hotel sourcing practices are evolving; looking at the game-changing arrival of dynamic pricing and management. After decades of the reigning traditional RFP process, our industry is witnessing a significant shift in a new direction. Discover how your peers are easing the sourcing burden and simultaneously enhancing their Sleep programme. 

      Compliments of: BCD Travel

      Mohammed Atef Halawi, Global Travel Director, Firmenich FZ LLC
      Torsten Kriedt
      , Vice President, Product Strategy & Innovation, BCD Travel
      Steve Sitto, Head of Global Travel, Tesla Motors & ACTE Board of Directors

      The Big Changes in Data Privacy Regulations (GDPR) - EU Privacy Requirements Take Over 2018
      The General Data Protection Regulation (GDPR) intends to strengthen and unify data protection for all individuals within the European Union (EU); and the movement of personal data outside the EU. Data management implications are massive, threaten steep fines, and the countdown to the effective date (May 2018) is on! Learn how to demonstrate your value by being well-versed, prepared, and taking initiative; ensuring your programme and traveller data is ready and compliant. Watch this short video that explains GDPR quickly and simply. 

      Dai Davis, Principal, Percy Crow Davis & Co Ltd.
      Susan Hopley
      , CEO & Managing Director, The Data Exchange
      Marijke Poppink, Global Travel Consultant

      Airline Contracts & Buyer Relationships
      In today’s world of globalisation and increased competition, it is all the more important to develop strong airline supplier relationships in addition to putting solid contracts in place. What are the benefits of a well-drafted contract with an airline, and where do buyers start? This session will examine a number of issues which will include:
      • Negotiating and cost avoiding opportunities
      • Considering the needs of business travellers when contracting
      • Maximising implementation potential 

      Compliments of: Turkish Airlines

      Geoff Allwright, Travel Manager UK, General Procurement, Airbus
      Ludivine Pons
      , Consulting Director, Global Business Consulting, American Express Global Business Travel
      Lorna Thornton, Corporate Sales Manager UK, Turkish Airlines


      Chris Pouney, MSc. MCIPS, Corporate Travel Procurement Consultant, Severnside Consulting

      What Drives This Technology? Itself! Are Your Policies & Travellers Ready for Driverless Cars?
      The future of ground transportation is here. Is your travel policy prepared to embrace self-driving cars? Explore the liability and safety considerations, the pros and cons of pro-actively addressing this new technology; and learn about the latest status and projected growth throughout key markets – the timelines will amaze you!

      Stuart Donnelly, International Sales Director, FleetLogistics
      Konstantin Sixt
      , Chief Sales Officer (CSO) and Member of the Management Board, Sixt
      Pascal Struyve, Global Travel Fleet & Meeting Services Director, Ingersoll-Rand

      Louise Kilgannon, Associate, Festive Road 

      Thursday, 12 October - 16:00-17:30

      Startup Tech Studios
      Short, fast-passed demos of new, innovative, and disruptive technology, apps, products, services and more that will influence the future of the travel industry. Keep an eye out for the schedule posting!

      DUFL - premium luggage handling service - James King, Director of Corporate Development
      Conichi - hotel beacon technology
       - Maximilian Waldman, Founder and CEO
      Mezi - AI-powered travel booking & management tool -Swapnil Shinde, Co-Founder and CEO
      Gaest.com - office space booking tool Nini Almgren-Jensen, Senior Sales Manager
       - airport e-commerce platform - Jeff Livney, Chief Experience Officer
      Flio - global airport appKirk Flitton, Commercial Director
      Ahoy Travel - flight booking & management tool - Sylvia Brune, Founder and CEO
      Mozio - airport transfer app - David Litwak, CEO
      Causr - location-based business networking app - James Eder, Founder & Chief Collision Creator
      Fairfly - maximize your savings on airfare after booking - Aviel Siman-Tov, CEO & Co-Founder
      Travelogix, LTD - 
      smart data solutions - Tahir Zia, Sales and Marketing Manager
      Hack Horizon - innovation platform for corporates & startups - Kostadin Kolev, Co-Founder

      Friday, 13 October - 9:00-10:00

      Europe's Hot Topics - Part 2
      Continue to cover the vital details and "must know" about current events and challenges directly affecting EMEA travel management. 

      Don't miss out on the discussions on how to implement and integrate new platforms, technology and fee structures. 

      Discussion topics include:
      • Artificial Intelligence and chat bots
      • Strategies for transitions to new platforms including OBT's and IATA/NDC
      This sessions will follow a unique interactive debating format!

      Yvonne Moya, Principal, FESTIVE ROAD & ACTE European Council Member, Germany
      Johnny Thorsen
      , VP - Global Travel Strategy & Partnerships, Mezi 
      & ACTE Board of Directors

      Erik-Jan Ginjaar, General Manager, Postillion Hotels Nederland


        Simplify This! Find Efficiency in your Travel Programme
      Over time, the complexity of our programmes seems to naturally grow as we add more elements, more details, and more suppliers. Take this opportunity to explore how to unravel some of that complexity and streamline key elements of your travel programme.

      Carole Poillerat, Executive Director, Industry Relations, HRS France, Global Hotel Solutions
      Cathy Sharpe, Global Travel & Expense Management Services, Illinois Tool Works Inc. 

      In Case of Emergency - Do you have a Duty of Care Plan in Place? 
      Design a robust and up-to-date Emergency Plan so you can respond effectively to any incident impacting your travellers. Ensure the right internal stakeholders are properly instructed on their roles and ready to act before an emergency arises. Learn the essentials of how to evaluate and update your current emergency plan; considering:
      • Critical questions that guide good policy development (including traveller tracking dilemmas) 
      • Who to involve in your procedures 
      • What to outsource vs. what to manage in-house 
      • How to locate your team anywhere, anytime and provide real-time updates
      • How to locate your team anywhere, anytime and provide real-time updates
      • Where to start if you don't have a traveller safety programme in place
        This panel session is designed to outline the necessary framework to effectively handle Duty of Care in a corporate environment. 

        Compliments of: Concur

        Dan Beccari, Senior Director, Travel Product Strategy, Concur
        David Geddes, Security Operations Manager, Healix International
        Dan Kelly, Director, Product Marketing, EMEA, CWT
        Richard Marshall, Global Travel Manager, Heineken

        Kerrie Henshaw-Cox, Global Category Lead, AstraZeneca

        Crafting Your Payments Strategy
        It’s time to break the barrier! New mobile, virtual, and digital currencies are gaining popularity; get ahead of the trend with the latest information on how to structure your overall payment strategy so you can offer your travellers, recruits and trainees the best available solution for any global scenario.

        Compliments of: UATP

        Bernadette Basterfield, Global Category Leader – Travel/Living & Fleet, GE
        Emma de Lange, Global Travel Manager, International Baccalaureate
        Cathrine Lundberg, Principal & Senior Consultant, CMM Consulting 
        Wendy Ward, VP, Marketing & Communications, UATP


        Friday, 13 October - 10:45-11:45

        Behaviours Driving Air Ancillary Booking Decisions 
        ACTE Research explores how modern technology and distribution channels are changing the way that air ancillaries can be purchased; and how this is influencing the buyer behaviours of today’s travellers.

        Olivier Benoit, Sr. Director & Practice Area Leader - Air, Advito
        Bruce Finch, Senior Director, Global Travel, Autodesk Inc.
        Simon Ferguson, Vice President and Managing Director, Northern Europe, Travelport
        Lori O'Connell, Senior Director, Travel & Meetings, PricewaterhouseCoopers & ACTE Board of Directors


          Give Your Travellers a Good Nights' Sleep! 
        Travel managers want to modernize their sleep programmes in ways that provide their travellers with greater choices and personalized travel options – all while reducing the sourcing burden and increasing the transparency across their programme. Explore strategies that can bring improvements to your global sleep programme including; changes in technology, the competitive landscape, sourcing strategies, and more.

        Compliments of: Dayuse.com

        Peter Grover, Managing Director, EMEA, TRIPBAM, Inc.
        Jason Long
        , VP Global Accounts & Partnerships, HRS - Global Hotel Solutions 
        Lutz Nauert, Vice President Global Client Management, BCD Travel
        Yvonne Moya, Principal, FESTIVE ROAD & ACTE European Council Member, Germany



        Leveraging Data for Travel Management Insights
        Experts and attendees will debate the industry's biggest data challenges, discuss top solutions to leverage predictive data and utilize emerging smart technology to maximize the power of your data. No pitches, no PowerPoint, no formal presentation - just an open exchange of ideas and expert opinions.

        Compliments of: Roadmap


        Chris Baker, Managing Director for EMEA North and South Africa, Concur
        Bernadette Basterfield
        , Global Category Leader – Travel/Living & Fleet, GE
        Keesup Choe, CEO, PredictX
        Susan Hopley, CEO & Managing Director, The Data Exchange
        Marta Rodriguez Martinez, Global Travel BI & Analytics, Microsoft
        Daniel Meyer, Global Transactional, Data & Metrics Manager, Accenture


        Education will build upon the travel manager as the supporting hub, with each of the spokes representing the various components that must come together in a unified fashion for a successful travel programme. Key focus areas within each of these spokes will surround the evolving expectations and needs of the modern business traveller, and support to the travel managers with both today's challenges and tomorrow's future.

        All subjects, and session details subject to change. There is no individual session registration. All sessions will fill on a first come, first served basis.
        Programme topics are preliminary and subject to change. 

        Check back for additional breakout session topics as conference development continues.