Education Breakout Sessions
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Education will build upon the travel manager as the supporting hub, with each of the spokes representing the various components that must come together in a unified fashion for a successful travel programme. Key focus areas within each of these spokes will surround the evolving expectations and needs of the modern business traveller, and support to the travel managers with both today's challenges and tomorrow's future. |
Tuesday, August 22, 2017 - 11:30-12:30
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The New Competitive Landscape in Ground Transportation
Uber, Grab and similar disruptors are widely included in policies, how does this effect your overall ground transportation budget and strategy (particularly related to negotiations with your legacy providers)?
   Featured Speaker:
Aditya Loomba, Jt. Managing Director, ECO Rent-a-Car
Panelists:
Jennie Zhao, Corporate Services Manager, Clariant Chemicals
Dr. Xiaoming ZHANG - Associate Professor & Director, Department of Event Management, School of Tourism Management, Sun Yat-sen University
Moderator: Christopher Parker, Sales & Marketing Director, APAC, Carey International
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What's the Problem with Online Booking Tools? The gap between consumer and commercial sites is widening. Why? Listen to our panel of experts discuss.     Panelists: Charles Wong, Director Supplier Relations APAC, Egencia Andy Winchester, Travel Manager Asia Pacific, Bloomberg Matt Holmes, Category Manager Travel & Events, Serco Asia Pacific Moderator: Todd Arthur, Vice President, Sabre and Board Member, ACTE |
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Understanding Duty of Care
According to the media coverage, Japanese companies consider that they are not as mature when it comes to adopting the tools and processes to respond in case of disruption. Listen to our experts to help understand the options available, best practices and implications for the work-force of a strong duty of care program.
This session will be simultaneously translated.    Featured Speaker and Panelist:
Dr. Philippe Guibert, Regional Medical Director, Medical Consulting, Asia, International SOS
Panelist:
Joanne Whittle, Vice President, Regional Travel Operations Manager, Morgan Stanley
Moderator:
Christian Lukey, Head of Hotels, APAC, Amadeus GDS
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Success with the Sharing Economy In this session hear from a veteran travel manager present their own case study of implementing Airbnb into their hotel program. Discuss the pros & cons and processes of implementing a whole new sleep strategy.
    Panelists:
Tony Nash, CEO and Chief Strategist, Complete Intelligence
Bruce Finch, Director, Global Travel & Meetings Services, Autodesk
Alvan Aiau Yong, Business Travel Lead, Asia Pacific, Airbnb
Moderator: Christine Liu, Asia Pacific Travel Manager, Ford Motor Company |
Tuesday, August 22, 2017 - 14:30-15:30
Wednesday, August 23, 2017 - 11:45-12:45
Wednesday, August 23, 2017 - 14:45-15:45
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Make Modern Payment Solutions Your Reality This operational & instructive ‘how to’ addresses single use cards, virtual cards, Apply Pay, WeChat Pay, PayWave and other current & emerging payment solutions. Hear firsthand from your peers as they provide their own experiences, practices, and pitfalls when successfully implementing these solutions.
     Featured Speaker:
Alex Thanopoulos, Director, Mastercard Enterprise Partnerships, Asia Pacific, Mastercard
Panelists:
Nicola Winchester, Global Corporate Card Leader & Asia-Pac Travel Meetings & Events Leader, Ernst & Young
Desmond Chong, Director of Business Development, Conferma
Byron Mirmikidis, Vice President, Global Product Management, JAPA and Canada, American Express Global Commercial Payments
Moderator:
Eugene Tan, General Manager, CTM Singapore |
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LCCs in Japan - the new trend? Are LCCs changing the market in Japan? Discuss the changes and trends with low cost carriers and how they are impacting the corporate travel scene and practices in Japan.
This session will be simultaneously translated.       Featured Speaker:
Will Horton, Senior Aviation Analyst, CAPA - Centre for Aviation
Panelists:
Masaru Kataoka, Chairman & Representative Director, Jetstar Japan Co., Ltd.
Steve Smith, Vice President Global Sales, Japan Airlines
Takahide 'Gordon' Tanaka, Asia Pacific Airline Lead, Global Procurement - Business Travel, IBM
Robert Alvey, Director Global Travel Asia, Walmart
Moderator: Marco Pellizzer, Council Member, Asia, ACTE |
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Re-envisioning the approach to Hotel Agreements Learn from our experts on the new ways to approach hotel agreements and what the future holds for the traditional RFP.     Featured Speaker: Dr. Markus J. Flamman, Head of Corporate Solutions, HRS APAC Panelists: Peter Koh, Regional Travel Manager, Corning Mario Maxeiner, Regional Vice-President Commercial, Greater China, IHG Shoichi Iwami, Executive Director - Sales & Marketing, Mystay Hotels |
Wednesday, August 23, 2017 - 11:45-12:45
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Envisioning a Robust Travel Technology Strategy New technology is popping up every day providing new appeals to your traveller. Learn how to create a robust technology strategy by:
- Mapping out technology elements that offer a great travel experience while minimizing costs. - Creating a solid strategy and vision of where you want to take your programme in the next 1-2 years - Learning the right questions to ask when looking at new technology - Putting yourself in your traveller's shoes to learn what technology is best fit for them Compliments of: Mystifly
    Featured Speaker:
Frederick Saunier, Head of Corporate IT Asia, Amadeus GDS
Panelists:
Rajat Nagpal, Vice President - Sales, Supply & Data Aggregation, Mystifly Global Consolidation & Technology Services
Jeremy Lin Junhong, Category Manager for Marketing & Corporate Travel, Global Strategic Sourcing APAC, Herbalife
Moderator:
Miriam Moscovici, Director of Emerging Technology, BCD Travel
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Large Scale Events and using them to your Advantage With the Olympics and Rugby World Cup coming to Tokyo in the near future, travel and event managers will need to understand how the local industry will be redefined. Gigantic opportunities and enormous challenges. Join us for this provocative session where Oscar Cerezales will cover those topics that often are not discussed: the new norm before and after these events, radical changes in the market, 2050 market bold predictions, new business models, hyper-growth, Darwinism, new players, new roles. Come and enjoy! This session will be simultaneously translated. Compliments of: Corporate Travel Management     Featured Speaker: Oscar Cerezales, Chief Operating Officer - Asia Pacific, MCI Group - Board Member PCMA Foundation Panelists: Lacey K. Armbruster, CMP, Manager, Global Events, Association of Corporate Travel Executives Anne-Marie Aucouturier, Director of Regional Sales, Japan, IHG ANA Hotels Group Japan Samson Woo, Vice President - Sales, Galaxy Macau, Galaxy Entertainment Group |
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Success with the Sharing Economy In this session hear from a veteran travel manager present their own case study of implementing Airbnb into their hotel program. Discuss the pros & cons and processes of implementing a whole new sleep strategy.
 Panelists:
Sandy Russell, Vice President, Commercial Operations, APAC, Carlson Rezidor Hotel Group
Bruce Finch, Global Head of Travel, Autodesk
Alvan Aiau Yong, Business Travel Lead, Asia Pacific, Airbnb
Moderator:
Christine Liu, Asia Pacific Travel Manager, Ford Motor Company |
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Mobile Technology and Artificial Intelligence In this session, deep dive into the latest technology trends, specifically A.I., and learn how it makes the life of a corporate travel manager easier and a better experience for the traveller.
     Featured Speaker and Panelist:
Martin Biermann, Chief Technology Officer, Innovation Hub, HRS
James Ellis, Director of Sales, North East Asia, FCM Travel
Panelists:
Bertrand Saillet, General Manager, Asia, FCM Travel Amarnath Lal Das General Manager, India Travel, Accenture Services Pvt. Ltd
Moderator:
Paul Er, Director, Global Sales - Singapore, Marriott International |
Wednesday, August 23, 2017 - 14:45-15:45
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New Findings from Traveler Experience Research in Airline Agreements Are managers collecting data to guide balanced policy changes and negotiations in a way that will produce the most beneficial results for your travellers and your organisation? New research reveals nuanced industry trends in traveller priorities and preferences when it comes to their air travel experiences; and how well those align with travel managers priorities. This study also looks at how managers are listening; and how understanding feedback can help managers provide an optimal travel experience by focusing on the features, amenities, and other factors that most strongly shape the travellers experience.
Compliments of: Turkish Airlines
   Featured Speaker & Panelist:
Shinya Torii, Regional Corporate Sales Manager, Japan, Turkish Airlines
Panelist:
Kathy Pang, Senior Manager, Asia Regional Travel Services, Asia Procurement, Manulife
Moderator:
Rebecca Daniels, Major Accounts Vice President, Sabre Travel Networks
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Travel Management 101 Companies love the idea of 'savings' and increasingly they see the need of robust duty of care processes. However in the majority of cases, they don’t understand that the values and benefits of travel management are dependent on having the structure, policies and processes to manage their Travel and Travelers. This session will explore the key priorities, benefits and value of a strong and well managed travel program, whether that is local, regional or global.
This session will be simultaneously translated.
    Featured Speaker:
Simon Hague, Partner, HN Consulting
Panelists:
Hiromi Tometaka, Director, Societe Generale Securities Japan Ltd.
Dr. Carl Jones, Vice President, Global Client Management, American Express Global Business Travel, APAC
Moderator:
Pat Chua, Corporate Travel and Apple Meetings APAC, Apple |
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Payments Programmes Have Evolved, Have You Kept up with Today's Solutions? The form of payment your travel programme uses has the potential to add value and security to your company and your travellers. Payment options have evolved beyond traditional credit cards to include: Virtual cards, Ghost cards, Single use cards, digital wallets, and more solutions that can modernize and strengthen the value of your travel programme. Learn to differentiate between the various options, find when new options will launch in the Asia market, and ask experts how to evaluate and potentially leverage a range of modern payment solutions. Compliments of:
     Featured Speaker: Laura L. Shelton, Senior Manager, Large Markets for Product Development, Global Commercial Payments, Diners Club International Panelists: Hamish Wang, Travel Manager, Greater China, Apple Tim Hannan, VP Sales & Client Management, Asia Pacific - HRG Anil Verghese, Senior VP, Commercial Cards, HDFC Bank Moderator: James Alba Duignan, Head of Commercial Payment Solutions APAC, Diners Club International |
All subjects, and session details subject to change. There is no individual session registration. All sessions will fill on a first come, first served basis.
