2020 Reggae Runnerz Runcation

Reggae Runnerz Frequently Asked Questions

This will be updated regularly

Frequently Asked Questions

Simple Answers

Can I pay my Runcation off in full before October 15th?

Yes, you can!  You can:

  1. Pay your balance via credit card on the site, or
  2. Check by Mail or via your Banking Online Bill Pay.

I’m not a runner, can I still participate in this Runcation?

Yes, you can!  Just register as a cheerleader and you will get all the activities and SWAG of the runner, except the extra medal and the Reggae Marathon Pasta Party (which you can purchase)

What airport should we be flying in to?

You will fly in to Montego Bay Sangster International Airport (MBJ)

If I’m a cheerleader, do I still need to register?

Yes, you do!  Each person, cheerleader or runner, is required to register for the event.  This allows you access to all activities and SWAG along with ensuring we have your information to provide to the hotels/resorts.  In Jamaica, every person in the room is required to be registered for security purposes on property.

Are there fees if my payment is late?

Yes, there are late fees, along with returned check & declined credit card fees

 - Late Fees: $25 (payment is due on or before the 15th of every month).  If payment is not received by 11:59pm ET, a late fee of $25 will automatically be applied to your account

-  Return Check Fee:  $40

Do I really need to purchase insurance?

It is highly recommended that you cover your vacation investment from those unforeseen circumstances that may arise before or during your trip. The Choice Plus Gold Plan provides valuable coverage at an affordable price and includes a early purchase benefit of a waiver of Pre-existing Medical Condition Exclusion if purchased within 15 days of the initial trip payment.

If you're involved in an accident while on a trip to with your family and adequate medical treatment is not available. Who will help arrange and pay for a medical evacuation? With travel insurance coverage through Travel Guard, you can be prepared. Plans can include coverage for medical expenses, trip interruption and more and include emergency travel services so you can be sure that Travel Guard has an insurance plan that meets your traveling needs. Travel Guard is here to help you and your family 24 hours a day.

When is the last day to register for the Runcation?

Registration will close on September 15 or when we sell out.

When will I need to provide my flight information if I’m booking my own flight?

As soon as you have your flight information please go into your registration and update.  This needs to be done no later than October 31.

Can I see/check my balance?

Yes, just click on the link in your Runcation Confirmation email and I will show you everything you are signed up for along with your current balance.

How does my roommate register?

Provide them the SHARE CODE you created when registering, then they follow the same steps as you did (also outlined in the RRZ How To Register document).

Can my friend just come along?

No, they need to register to a part of the activities and to be on property.  They can sign up as a cheerleader and enjoy everything that RRZ has to offer. You will provide them the SHARE CODE you created when registering.

How do I contact Reggae Runnerz?

By Phone - 646-449-0148 - Our Offices Hours are Monday - Friday 9 - 6 (eastern time).  This is NOT a cell phone so please do not attempt to send text messages.

By Email - runcation@reggaerunnerz.com

I started my registration but didn’t finish it.  How can I complete my registration?

You should have received an email entitled “Incomplete Registration for 2020 Reggae Runnerz Runcation”.  In the email, there is a link that says, “Click here to try again”.  Click the link then follow these steps:

  1. Click New Registration (do NOT click Modify)
  2. Fill in the information requested on the 1st pages, then the information you previously filled out will be populated
  3. Complete the registration process, make your deposit payment and your done!