Preliminary Programme

Click on the presentation title to view the abstract and presenter information.

Tuesday 9th August 2016
0830	0900	Registration Tea And Coffee
0900	0910	MEUSNZ Introduction and Welcome Helen Turner, MEUGNZ Chair (Waikato Regional Council)
0920	0950	The ManageEngine Advantage  Rajesh Ganesan, Director of Product Management, ManageEngine
0950	1000	Confessions Of A ServiceDesk Manager Helen Turner
1000	1030	Our MSD Opmanager Journey Karl Crous
1030	1040	ITSMF Christophe de Boeck, itSMFnz Branch Director
1040	1120	Morning Tea
1120	1200	Real World Change Management James Gander, Gander Consulting
1200	1240	Practical - Change Management workshop
1240	1340	Lunch
1340	1430	Let's Talk About The IT Crowd Bridget Jelley, The Effect
1430	1510	Customer Stories Fellow Members Relate Their Experiences With MEUGNZ Products
1510	1540	Afternoon Tea
1540	1600	Office 365 Manager - New Product Introduction
1600	1640	DesktopCentral And Mobile Device Management Industry Trends, Challenges And Demonstration
1640	1650	Wrap Up For Day One
1830	1900	Pre-dinner Drinks At Foxglove Bar And Kitchen, 33 Queens Wharf Meet in the hotel reception at 6.20pm if you would like to join the walking bus to the restaurant.
1900		Dinner At Foxglove Bar And Kitchen, 33 Queens Wharf

Wednesday 10th August 2016
0830	0900	Arrival Tea And Coffee
0900	0910	Day 2 Welcome
0910	0940	End To End IT Management With ServiceDesk Plus Rajesh Ganesan, Director of Product Management, ManageEngine
0940	1030	Real Response: The Standard+Case Approach To Service Response Rob England
1030	1040	Getting The Most Out Of A User Group Craig Young, TUANZ
1040	1110	Morning Tea
1110	1150	Active Directory, The Source Of Truth? Frequently Not. Tony Krzyzewski, TonyK.NZ Ltd
1150	1230	Practical
1230	1330	Lunch
1330	1420	Your Questions Answered Panel and Delegates
1420	1450	Customer Stories
1450	1520	Afternoon Tea
1520	1600	Leading Teams Through Change: Service Management@IR During Transformation Rebecca Wilson, IRD
1600	1630	Closing & Prize Giving