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03/14/2016
9:30 am - 12:30 pm25. Leading and Coaching the SAM’s Performance [More Info]
Phil Styrlund, CEO, The Summit Group
9:30 am - 5:30 pm101: Critical Skills for Strategic Account Managers [More Info]
LaVon Koerner, President & Chief Revenue Officer , Revenue Storm
9:30 am - 5:30 pm108: Becoming "Customer Intelligent" - Driving Trust and Value for Strategic Accounts [More Info]
Sonya McAllister, Senior Vice President, Consulting Services , Walker
1:30 pm - 4:30 pm26. Designing an Impactful and Sustainable SAM Program [More Info]
Michael Stevens, CEO, The Simplexity Group
2:30 pm - 4:30 pmAcademic Forum for SAM practitioners: Internal capabilities impacting customer-supplier value realization [More Info]
Dominique Côté, Former Executive Director, Global Commercial Operations, Zoetis
Andreas Hinterhuber, Partner, Hinterhuber & Partners
Pascal Kemps, Global Sales Director - Passenger Vehicle Segment, DHL Customer Solutions & Innovation
5:00 pm - 6:00 pmSAMA City [More Info]
6:00 pm - 7:00 pmWelcome Reception [More Info]
 
03/15/2016
8:30 am - 9:15 amKeynote: The Journey from Product to Customer [More Info]
Thomas Hürlimann, CEO, Global Corporate, Zurich Insurance Company Ltd.
9:30 am - 5:30 pm101: Critical Skills for Strategic Account Managers [More Info]
LaVon Koerner, President & Chief Revenue Officer , Revenue Storm
9:30 am - 5:30 pm106: Using Presentations to Drive Customer Engagement [More Info]
Dan Kosch, Co-President, IMPAX
9:45 am - 11:00 am15. Evolving C-Suite Dynamics: What your sales teams need to do to gain customer trust and maintain relevancy in the digital age [More Info]
Jacques Sciammas, President & CEO , Selling to Executives
Reinhard W. Bockstette, Senior Executive, Selling to Executives
Patrick Dancourt, European Procurement Director , Steelcase Inc
9:45 am - 11:00 am18. Understanding the Ultimate SAM Profile: The Right SAMs Translate into Greater Program Success [More Info]
Dennis Chapman, Founder/CEO, The Chapman Group
9:45 am - 11:00 am2. The Internet of Things is redefining the SAM’s path to co-creation and organic growth [More Info]
Bernard Quancard, CEO, SAMA
Francis Gouillart, President and Co-Founder, ECC Partnership
9:45 am - 11:00 am23. Using negotiation to add value to the customer and across the whole supply chain [More Info]
Richard Higham, Global Practice Lead, Mercuri
9:45 am - 11:00 am6. Driving Growth: Key Leadership Skills to Build a Growth Mindset [More Info]
Bradley Humbles, Consultant , Bunnell Idea Group, Inc.
Maureen Hooft Graafland, Business Development Director, Europe, Sotheby’s
11:30 am - 12:30 pm10. Strengthening the "S" in SAM [More Info]
Julia Sloan, President, Sloan International, Inc.
11:30 am - 12:30 pm17. Successful collaboration with SAM in a global matrix organization: supporting European utility customers in their international expansion [More Info]
Alexander Kotschi, Director Account Management Power Utilties Europe, Siemens AG
Jean- Francois Battoue, Coordination Director Sales , Engie Group
Michel Milerioux, Coproate Account Manager Engie, Siemens AG
11:30 am - 12:30 pm7. Is Technology Propelling You Forward…or Holding You Back? [More Info]
Brian Kiep, COO, Valkre
Jerry Alderman, Founder and CEO, Valkre
11:30 am - 12:30 pm9. Strategic Account Management as a Catalyst for Innovation [More Info]
Anne-Sophie Lucier, Strategic Customer Director, Air Liquide S.A.
Olivier Randet, Chief Customer Officer, Air Liquide S.A.
2:00 pm - 3:15 pm13. Elevating the value-creation process led by the KAM in the digital economy with social media and the Internet of things (IOT) [More Info]
Hajo Rapp, Head of Strategic Accounts, Siemens
Volkhard Bregulla, VP, Global Accounts Manufacturing and IoT - EMEA , HP Enterprise
2:00 pm - 3:15 pm16. The Three Value Conversations [More Info]
Tim Riesterer, Chief Strategy and Marketing Officer, Corporate Visions, Inc.
2:00 pm - 3:15 pm20. Prioritizing Customers, Opportunities & Stakeholders: Aligning with, and Focusing on, What and Who Matters Most [More Info]
Phil Styrlund, CEO, The Summit Group
Dominique Côté, Former Executive Director, Global Commercial Operations, Zoetis
2:00 pm - 3:15 pm3. Building collaborative value through your negotiations [More Info]
David Freedman, Associate Director, Huthwaite International
3:45 pm - 4:45 pm11. Distributor Engagement Approach [More Info]
Peter Linn, Senior Vice President, AXA Matrix
Michael P. Golden, Executive Vice President, North American Global and Risk Solutions
Martin Eckert, Business Development Manager , AXA MATRIX Risk Consultants
3:45 pm - 4:45 pm28. Discover the power of LinkedIn for strategic sales [More Info]
Alex Blaauboer, Account Executive LinkedIn Sales Solutions, LinkedIn
Cindy Taphoorn, Relationship Manager Sales Solutions Benelux, LinkedIn
Vernon Bubb, Head of Enterprise Sales Solutions EMEA, LinkedIn
3:45 pm - 4:45 pm5. Stop Falling Down on SAM Execution [More Info]
Adrian Davis, President, Whetstone Inc.
Lisa Taylor, Director, Sales & Marketing, ITW Valeron Strength Films
3:45 pm - 4:45 pm8. Creating strategic transformation in business through collaboration with customers [More Info]
Pierre Bonel, Chief Commercial Officer, JF Hillebrand, JF Hillenbrand
Gert van den Bossche, Former Global Director Logistics Sourcing AB-INBEV, Gert Van den Bossche Consulting
6:00 pm - 8:30 pmDinner & the SAMA Excellence Awards Presentation [More Info]
 
03/16/2016
8:30 am - 9:15 amKeynote: Innovating with Strategic Accounts: from technology showrooms to dreaming sessions and co-innovation, the Xerox experience [More Info]
Patrick Mazeau, Director, Business Relations and Marketing, Xerox Research Centre Europe, Xerox
9:30 am - 5:30 pm106: Using Presentations to Drive Customer Engagement [More Info]
Dan Kosch, Co-President, IMPAX
9:30 am - 5:30 pm107: Strategic Negotiation: Changing the Conversation from Price to Solutions [More Info]
Karen Fraser, VP - EMEA, Russia and Canada, Think! Inc
9:45 am - 11:00 am12. How do you avoid falling into the commercial coordinator trap? [More Info]
LaVon Koerner, President & Chief Revenue Officer , Revenue Storm
9:45 am - 11:00 am2. The Internet of Things is redefining the SAM’s path to co-creation and organic growth [More Info]
Bernard Quancard, CEO, SAMA
Francis Gouillart, President and Co-Founder, ECC Partnership
9:45 am - 11:00 am22. Transforming a professional services company into a customer-driven organization [More Info]
Florian Heidecke, Head of Key Account Management, Namics AG
Veronika Sharonova, Key Account Manager, Namics AG
9:45 am - 11:00 am3. Building collaborative value through your negotiations [More Info]
David Freedman, Associate Director, Huthwaite International
9:45 am - 11:00 am6. Driving Growth: Key Leadership Skills to Build a Growth Mindset [More Info]
Bradley Humbles, Consultant , Bunnell Idea Group, Inc.
Maureen Hooft Graafland, Business Development Director, Europe, Sotheby’s
11:30 am - 12:30 pm10. Strengthening the "S" in SAM [More Info]
Julia Sloan, President, Sloan International, Inc.
11:30 am - 12:30 pm14. Value co-creation and pricing: best practices for profiting from value via customer collaboration [More Info]
Andreas Hinterhuber, Partner, Hinterhuber & Partners
Todd Snelgrove, Global Manager Value, SKF
11:30 am - 12:30 pm5. Stop Falling Down on SAM Execution [More Info]
Adrian Davis, President, Whetstone Inc.
Lisa Taylor, Director, Sales & Marketing, ITW Valeron Strength Films
11:30 am - 12:30 pm7. If technology isn't propelling you forward, it's holding you back! [More Info]
Brian Kiep, COO, Valkre
Jerry Alderman, Founder and CEO, Valkre
11:30 am - 12:30 pm9. Strategic Account Management as a Catalyst for Innovation [More Info]
Anne-Sophie Lucier, Strategic Customer Director, Air Liquide S.A.
Hugues Boulnois, Strategic Account Program Coordinator , Air Liquide
2:00 pm - 3:15 pm15. Evolving C-Suite Dynamics: What your sales teams need to do to gain customer trust and maintain relevancy in the digital age [More Info]
Jacques Sciammas, President & CEO , Selling to Executives
Reinhard W. Bockstette, Senior Executive, Selling to Executives
Patrick Dancourt, European Procurement Director , Steelcase Inc
2:00 pm - 3:15 pm18. Understanding the Ultimate SAM Profile: How the Right SAMs Translate into Greater Program Success [More Info]
Dennis Chapman, Founder/CEO, The Chapman Group
2:00 pm - 3:15 pm19. How developing trust in teams can lead to enhanced collaboration and innovation [More Info]
Abby Beckley, Marketing Manager, WorldWork
Geraldine Pace, Director, WorldWork
Sonya Robazza, Corporate & Senior Trainer and Coach, Robazza International Consulting
Marie Dancourt-Cavanagh, Executive and Team Coach, Openingways
2:00 pm - 3:15 pm24. Attaining Customer Satisfaction in Complex Multi-Sourced Environments [More Info]
Jim McDonnell, General Manager, ServiceGrid Business Unit, Cisco Systems, Inc.
2:00 pm - 3:15 pm27. Managing enterprise relationship capital to grow your strategic accounts [More Info]
Herve Debaecker, Chief Methodologist & COO, Perfluence
Paul de Rosen, Commercial Director and Business Development
3:30 pm - 4:30 pmKeynote: Clickers vs Markers. What’s More Memorable, Credible, Persuasive and Impactful? [More Info]
Tim Riesterer, Chief Strategy and Marketing Officer, Corporate Visions, Inc.