Educational Sessions
Top 10 Management Tools
Speaker: Lois Banta
Explore the systems your office needs to track and maintain. Today’s manager needs proven strategies for growing a practice. This class is designed to identify strategies and systems to keep your finger on the pulse of the practice and address day to day concerns before they become major issues.
We will identify the top 10 must have systems that need to be in place to achieve optimal results:
- Strategies to identify key systems for a successful practice
- How to hire and train for great teams
- How to choreograph the schedule for ultimate success
- Tips on collecting monies quickly and effectively
- Learn key strategies to grow your practice forward
- Develop effective communication skills to assist patients in making informed decisions
- Key factors to practice success beyond the practice skills focusing on leadership, customer service and continuing education
No Longer Lost in Translation
Speaker: Terri Bradley
Back by popular demand! Medical billing is a necessity now for more offices than ever before. Learn the basics to avoid audits and claim errors.
This course provides a comprehensive, step-by-step guide for dental staff who have little or no experience (or success) with medical coding for dental procedures. We will cover the procedures and topics most commonly associated with the medical coding dental offices need to use. Evaluation and management codes, x-rays, oral pathology, appliances, dentoalveolar, dental implants, and trauma related services will be discussed. The “CMS 1500” insurance claim forms will be completed using sample procedures that are encountered in dental offices.
No longer will CPT, HCPCS, and ICD-9 codes be unsolvable mysteries! With the ability to identify and interpret medical codes, participants will confidently bill medical insurance companies knowing payments will be forthcoming!
Course Learning Objectives:
- How to properly complete a CMS-1500 claim for
- How to locate, prioritize, and report medical diagnosis codes
- How to select the appropriate evaluation and management (E&M) code
- How to bill dental radiographs, extractions & implant-related services to medical plans
- How to report TMJ orthotics, sleep apnea appliances, and bruxguards to medical
The Language of Leadership
Speaker: Colette Carlson, CSP
Use your words to generate loyalty among your team members. Authentic leadership is a choice!
Ever wonder why some dental office managers naturally inspire action and cooperation? Colette Carlson invites you to hold up a mirror to examine if your thoughts, words and actions are in alignment. Effective leaders know the power of their words and understand that words alone do not generate allegiance and loyalty. A leader must be authentic and exhibit the behaviors conveyed in their message to maintain respect for their authority. Advance your communication style, increase your credibility, earn respect and gain support as a result of this fast-paced program loaded with heartfelt humor and powerful truths.
HR GPS
Speaker: Ginny Hegarty, SPHR
Your people are either your best competitive advantage or the red lights and speed bumps that slow you down and keep you spinning your wheels, unable to reach your goals. The reality is we now live and work in the fast lane of a Google world where real-time information is plentiful and feedback is instantaneous. Let’s shed some light on the risks and rewards of this new world so we recognize the shift and adjust our strategies for a navigating the expressway to both people and performance success.
Course objectives include learning how to:
- Add rigor to the hiring process to improve the odds of hire right – the first time
- Inspire great performance with a more creative, collaborative and innovative management style
- Provide meaningful real-time performance feedback to develop your team
- Protect your practice and yourself by understanding HR risks and legal obligations
Secrets for Today’s Time-Crunched Professional
Speaker: Mridu Parikh
With daily demands in a world of little time, limited resources and too much to do – you need a plan of action. Learn invaluable time-saving strategies to skyrocket your productivity, focus and communication. Discover how to conquer procrastination, tame the email beast and to create boundaries for your team to respect. Use technology to your advantage – make it work with you, not against you!
- gain clarity on how to spend your time
- increase your influence on your Team
- have a fail proof system for capturing all your thoughts and to-do's
- learn how to prioritize your work
- eliminate fear that things will "fall through the cracks"
- conquer procrastination
- tame the email beast
- learn how to create boundaries
- use technology to work with you, not against you
Your Practice Voice: Rockstar Strategies for the Specialty Practice
Panel discussion moderated by Misty Absher Clark
Creating a rockstar strategy for a specialty practice requires a multi-faceted program that reaches your best fans – both referring doctors and patients alike. Learn from various experts in the field about proven marketing methods to broaden your referral network, increase patient flow, and strengthen existing referral relationships.
Learning Objectives:
- Discover how to create an effective marketing plan
- Learn how to evaluate the best places to invest into your marketing
- Understand the keys to tracking your marketing initiatives
- Gain insight into how direct to patient marketing can grow your practice
- Hear of ways to enhance referring relationships with general practices
- Examine case studies
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