This category is open to any insurance business with a ‘must-download’ app, voice-activated device that is having a positive impact on its target audience. Entrants should be able to demonstrate that the app has been embraced by the customer and is helping to improve business efficiencies. Evidence of internal KPIs and/or data on customer use will be helpful, but not essential, for judges.

This category is open to UK insurance companies, FCA-regulated brokerages, MGAs and third party providers embracing new technology to make a real difference to their customers’ claims experiences.   Entrants should be able to outline the impact of new systems and processes with facts and figures that evidence their success. 

This category is open to UK insurance companies, FCA-regulated brokerages, MGAs and third party providers embracing new technology to make a real difference to their customers’ experiences.   Entrants should be able to outline the impact of new systems and processes with facts and figures that evidence their success.   

This category is open to insurers, brokers, MGAs and insurance partners adding value via data analytics. Entrants should be able to demonstrate how data analytics have been utilised in areas such as enhancing customer service, driving marketing initiatives and/or achieving improvements within their own organisation. Any information/data showing that targets have been met or exceeded, such as internal KPIs, will be considered favourably by judges.

This category is open to insurers, private equity funds and any initiatives designed to drive innovation in general insurance.    Entrants should be able to demonstrate success in putting ideas into action by backing start-ups or entrepreneurial in-house ventures.  Ideally entrants will be able to show achievement across more than one initiative.  

This category is open to all B2B start-ups (launched within the last three years) able to demonstrate that they have won over their customers.   Judges will look for concepts and initiatives that have helped B2B clients achieve efficiencies or helped them improve service to their own customers. Innovation and original business ideas will be looked upon favourably. Client testimonials will also be welcome.  

This category is open to all B2C start-ups (launched within the last three years) able to demonstrate that they have won over their customers.   Judges will look for evidence of enhanced customer service. Innovation and original business ideas will be looked upon favourably. Customer testimonials will also be looked upon favourably.  

This category is open to brokers, insurers or suppliers making a special contribution to the Internet of Things.   Self-driving vehicles, telematics, the connected home and wearable devices across GI/health are transforming insurance. Judges will be particularly interested in entrants who can demonstrate innovation, or those who have had a tangible and lasting impact on their customers.

This category is open to stand-alone risk modelling firms or risk modelling units within other companies, such as insurance or reinsurance brokers.   Judges will be looking for anything new and innovative in the risk modelling arena and will be particularly interested to hear from those who have modelled a new risk or developed a new way of helping their clients gain a deeper understanding of their risks.

This category is open to smart and forward-thinking FCA-regulated brokers and/or their partners.   Judges will look for evidence of something new or original that has won over customers, enhanced a broker’s internal working practices or improved business performance.

This category is open to UK Insurers and/or their technology partners/providers.   Judges will be looking for pioneering and compelling technology innovations that have led to improved business performance. This is about a specific initiative/innovation, launched within the last three years, that can demonstrate positive results and improvement over the last 12 months.

This category is open to technology suppliers, consultancies, or other business partners, with a standout, role model approach to their partnership.   Judges will be particularly impressed by those that have successfully worked with an insurer, broker or MGA to successfully solve a problem or help them realise new opportunities. The entry must have a testimonial from the insurer, broker or MGA partner.