How to nominate

First-time users should click on the 'Login-Register' link above and then 'New User? Click Here' in order to create a user profile. Once registered and logged in, click on the 'submissions' link or a category title to be taken to the nomination form and select 'add new'. Users can enter any number of nominations and leave them unfinished before returning to complete and submit them at a later date. Once a nomination is submitted it can no longer be amended. New for 2020: the nominations form has been abbreviated and only one piece of optional supporting evidence may be submitted.

 
Deadline for judging has been extended until Tuesday 4 August 2020, COP
The two new awards are added for Covid 19.
 

Categories

There are 16 Awards categories in four sections – TMC, supplier, MICE and Industry – which represent a range of individial and team roles. The judges are aware that companies have many different job titles to illustrate core business responsibilities such as sales, account management and business development. It is important that nominations are entered in the category with the description that is the most suitable and appropriate.


TRAVEL MANAGEMENT COMPANIES (TMCs)


Reservations Consultant of the Year

Recognising the individual that has demonstrated excellent customer service, a can-do attitude, and the ability to go the extra mile for both colleagues and customer(s).
 

Reservations Team of the Year

Recognising the team that has demonstrated excellent customer service, a can-do attitude, and the ability to go the extra mile for their customer(s).

 

Operations Manager of the Year

Recognising the individual that has demonstrated the ability to provide excellent customer service using an innovative, practical and strategic approach across operational management.
 

Operations Team of the Year

Recognising the team that has demonstrated the ability to provide excellent customer service using an innovative, practical and strategic approach across operational management.
 

Account Manager of the Year

Recognising the individual who takes a proactive and consultative approach to their role in order to provide unrivalled customer service, care and value to their client(s).
 

Account Management team of the Year

Recognising the team that takes a proactive and consultative approach to providing unrivalled customer service, care and value to their client(s).
 

Sales/Business Development Manager of the Year

Recognising the individual who has driven growth through outstanding sales results by the development and use of a creative and successful business strategy.
 

Sales/Business Development Team of the Year

Recognising the team that has driven growth through outstanding sales results by the development and use of a creative and successful business strategy.
 

MICE

 

Meetings and Events Manager of the Year

Recognising the individual that has demonstrated the ability to provide excellent customer service or event management and project management using an innovative, practical and strategic approach across the operational delivery of meetings and/or events.
 

Meetings & Events Team of the Year

Recognising the team or department that has demonstrated the ability to provide excellent customer service or event management and project management using an innovative, practical and strategic approach across the operational delivery of meetings and/or events.
 

SUPPLIER CATEGORIES

(Airlines, accommodation providers, rail operators, car hire companies, taxi and chauffeur organisations, booking tool providers, expense specialists, GDS platforms, travel technology providers etc)
 
Recognising the individual who demonstrates impeccable product knowledge and takes a proactive and consultative approach to their role in order to provide unrivalled customer service, care and value to a TMC or HBA and/or corporate customer.
 

Account Management Team of the Year

Recognising the team that demonstrates impeccable product knowledge and takes a proactive and consultative approach to their role in order to provide unrivalled customer service, care and value to a TMC or HBA and/or corporate customer.
 

Sales/Business Development Manager of the Year

Recognising the individual who has driven outstanding sales growth through the development and use of a creative and successful business strategy.
 

Sales/Business Development Team of the Year

Recognising the team that has driven outstanding sales growth through the development and use of a creative and successful business strategy.
 

INDUSTRY CATEGORIES

 
Best Newcomer
Recognising an individual from any sector of business travel who has been involved in the industry for less than two years. This person will have demonstrated an appetite, aptitude and desire to develop their role in the sector, and have already made their mark within their organisation.
 

Rising Star

Recognising an outstanding individual from any sector of the business travel industry who is under 35 years of age and has demonstrated a desire to develop into a business leader of the future through excellence in their sector and a fresh approach to their role.

 


 
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