Annual Institute 2019
 

FAQ

What is the cancellation/substitution/refund policy?

  • All cancellations must be submitted in writing to programs@aisap.org
  • Exceptions to the cancellation policy will be evaluated individually
  • Substitutions can be made at anytime without any penalties. Submit substitution details to stephanie@aisap.org
  • Please visit the registration information page for other details

How do I make hotel reservations?

You will be responsible for your lodging details and expenses.  AISAP has a discounted rate of $199 per night + tax plus a discounted resort fee of $10 per night available at the Cheyenne Mountain Resort.  Click HERE to book online reservations or call 719-538-4000 or toll free 800-588-0250.  If you call in your reservation, please be sure to reference the AISAP Annual Institute.


What are the recommended options for shuttle transportation to and from the hotel and airport?

Several ground transportation options are available once you get to Colorado. If you fly into Colorado Springs, we recommend, Uber, Lyft or the hotel shuttle for your ground transportation. If you fly into Denver, contact Groome Transportation to book shuttle reservations or you might want to look into reserving a rental car from the airport.


Are there other area hotels for Institute attendees?

You may stay at other hotels, but please note that transportation to meetings at the host school will only be provided from our host hotel.


How will I get to the meetings each day?

AISAP will provide shuttle transportation daily from the host hotel to our host school for the meetings. All sessions will be held at Colorado Springs School on Monday and Tuesday and at Cheyenne Mountain Resort on other days.


If I extend my stay, can I receive the group hotel room rate?

The group rate is available three days before and three days after the Institute dates, based on hotel availability.