Surveillance, Monitoring, and Data Gathering in Contemporary Employment

Tuesday, May 2, 2023, 9:00 AM - 3:00 PM Pacific

9:00 AM - 9:10 AM: Introduction to Surveillance, Monitoring, and Data Gathering with Cristina Banks, PhD, University of California, San Francisco

9:10 AM - 9:15 AM: Opening Remarks with Alex Padilla, United States Senator for California

9:15 AM - 9:55 AM: RoboTruckers: The Double Threat of AI for Low-Wage Work with Karen Levy, JD, PhD, Cornell University

This presentation will discuss the importance of dignity and quality of work, as key metrics beyond quantity of work. 

9:55 AM - 10:35 AM: Transforming Data into Digital Technologies: How Employers Use Worker Data in the Workplace with Lisa Kresge, MS, UC Berkeley Center for Labor Research and Education

Workplace surveillance, electronic monitoring, and worker data collection provide the foundation for the dataification of the workplace. Data generated from these activities form the inputs for emerging digital technologies being developed for and deployed in workplaces. The resulting technologies and employers' use of those technologies can have profound consequences for wages, working conditions, equity, and worker power. This presentation will equip participants with a framework for understanding the landscape of data-driven systems currently in use in or being developed for the workplace and the ramifications of these systems. 

10:35 AM - 10:50 AM: Joint Q&A with Karen Levy, JD, PhD, and Lisa Kresge, MS

10:50 AM - 11:05 AM: Break

11:05 AM - 11:50 AM: Empirical Evidence and Practical Guidelines for the use of Artificial Intelligence in Recruitment and Hiring with Dr. Christopher D. Nye, Michigan State University

Many organizations and vendors do not conduct high-quality validation studies that consider job-relevant outcomes prior to implementing an AI-based assessment. Learners will discuss guidelines for the use of AI in recruitment and hiring.

11:50 AM - 12:35 PM: Workplace Technology and Worker Well-Being with Kristen Harknett, PhD, University of California, San Francisco, and Daniel Schneider, PhD, Harvard University

This presentation will explore the prevalence and types of workplace technologies that have emerged in the U.S. service sector over the past 4 years. Learners will review survey data from around 20,000 U.S. service sector workers to document change over time in workplace technologies, and to examine the consequences of different types of workplace technologies on worker well-being.

12:35 PM - 1:20 PM: Lunch

1:20 PM - 2:00 PM: Employees or Suspects? Surveillance and Scrutinization of Low-Wage Service Workers in U.S. Dollar Stores with Dr. Tracy Vargas, University of North Carolina at Pembroke

Dollar store workers are often viewed and treated as a serious threat to corporate profit margins. Employees are monitored with pathological intensity by a web of contradictory work policies, technological apparatuses, and management strategies that position them as suspects. This presentation will outline the process of employee criminalization.

2:00 PM - 2:40 PM: Surveillance in Gig Work: Platforms and Beyond with Dr. Julia Ticona, Annenberg School for Communication, University of Pennsylvania

This presentation will explore surveillance in gig work as it relates to online reputation and social inequality.

2:40 PM - 2:55 PM: Joint Q&A with Tracy Vargas, PhD, & Julia Ticona, PhD

2:55 PM - 3:00 PM: Closing Comments with Edward Yelin, PhD, University of California, San Francisco


Wednesday, May 3, 2023, 9:00 AM - 3:00 PM Pacific

9:00 AM - 9:10 AM: Revisiting Key Themes from Day 1 with Edward Yelin, PhD, University of California, San Francisco

9:10 AM - 9:45 AM: Human-Centered Technology with Dr. Kathleen Mosier, TeamScape

Any technology for gathering data in employment settings must be designed using a Human Factors systems approach and must be human-centered. The presentation will focus on the principles for human-centered technology including transparency, directability, predictability, reliability, and what this means for technology design.

9:45 AM - 10:05 AM: Surveillance of Health Risks in Contemporary Work with Robert Harrison, MD, California Department of Public Health

This presentation will discuss methods for tracking and investigating work-related injuries and disease among precarious workers. 

10:05 AM - 10:25 AM: A Total Worker Health Approach to Occupational Health Surveillance: The US Department of Energy Former Worker Program with Lee S. Newman, MD, MA, Distinguished Professor and Center Director, Colorado School of Public Health and School of Medicine, University of Colorado

Occupational health surveillance programs traditionally focus on current workers and on illnesses and injuries attributable to workplace hazards. This presentation will address how a more holistic medical surveillance Total Worker Health® approach can be applied to optimize outcomes for participants.

10:25 AM - 10:35 AM: Joint Q&A with Robert Harrison, MD, and Lee Newman, MD, MA

10:35 AM - 10:50 AM: Break

10:50 AM - 11:30 AM: Implementation of Safety Wearables within Retail Warehouse Co-Worker Populations with Tasha Joshua, MS, CHES, IKEA

This presentation will explore the practical application and implementation of wearables in retail warehouse settings. Learners will discuss co-worker and leader perspectives and feedback regarding safety wearables, how worker feedback contributes to implementation success, and barriers to adoption. 

11:30 AM - 12:10 PM: Healthy Buildings: Thermal Comfort Monitoring with Stefano Schiavon, PhD, Center for the Built Environment, University of California, Berkeley

In the US, roughly 40% of building occupants are dissatisfied with the thermal environment. Even if a building is designed according to code, it is extremely rare to achieve the standard goal of at least 80% of people satisfied. This presentation will discuss thermal comfort, how to monitor for thermal comfort, and how we can improve it.

12:10 PM - 12:50 PM: Lunch

12:50 PM - 1:30 PM: The Little Tech Coming for Workers: Documenting, Investigating, and Building Worker Voice and Power with Dr. Wilneida Negrón, Coworker

This presentation will explore the pervasiveness of workplace tech, economic drivers of these trends, and strategies for workers to pushback. 

1:30 PM - 1:35 PM: Break

1:35 PM - 2:50 PM: Policy Panel Discussion with Laura Stock, MPH, Labor Occupational Health Program; Victor Rubin, MCP, PhD; Mitch Steiger, CA Labor Federation; Tim Shadix, Warehouse Workers Resource Center; Ellen Reese, PhD, University of California, Riverside; Juliann Allison, PhD, University of California, Riverside; and Matthew Scherer, JD, Center for Democracy and Technology

2:50 PM - 3:00 PM: Closing Comments and Next Steps with Cristina Banks, PhD, University of California, San Francisco