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![]() | Symposium Opening Address & Welcome to Country | |
![]() | Benchmarking - improved outcomes over time [More Info] Silvia Holcroft, Director, QPS Benchmarking | |
![]() | The Consumer Perspective- What Really Matters? [More Info] Yun-Hee Jeon, Susan and Isaac Wakil Professor of Healthy Ageing, The University of Sydney | |
![]() | Q & A | |
![]() | MORNING TEA | |
![]() | A Greater Consumer Focus - reports & standards [More Info] Christine Bolger, Executive Director Programs and Education, Australian Aged Care Quality Agency | |
![]() | Single Quality Framwork [More Info] Ingrid Leonard, Director of Aged Care Access & Quality, Department of Health | |
![]() | Q & A | |
![]() | LUNCH | |
![]() | LAUNCH - Australian Community Care Outcomes Measurement Project and Launch of Final Report [More Info] Michael Fine, Macquarie University | |
![]() | Quality - ACSA Position Paper [More Info] Pat Sparrow, Chief Executive Officer, Aged & Community Services Australia (ACSA) | |
![]() | Q & A | |
![]() | Symposium Close |